Charles McLin

Hammond, LA *****

aczago@r.postjobfree.com - 985-***-****

Work Experience:

Lowe's - Hammond, LA-November 2016 to January 2017

Customer Service Associate

Help customers, sometimes operate cash register, operate power equipment, use computer system to identify and locate product in store to price or retrieve.

Volunteer Experience:

Crossroads International Student Ministry

Position: Vice President

During my time there I was in charge of helping organize and complete assistance projects for new students such as helping them move in, as well as hosting events for the local Baptist Collegiate Ministry group on campus.

Pokémmo-June 2014 to September 2014

Community Manager

I was in charge of filtering and relaying concerns from thousands of players to upper management and developer positions, as well as given the responsibility to run and complete fairly large (64 person) tournaments by mediating problems and arranging matches.

Pokémon World Online-August 2014 to January 2016

Player-Staff Relations Officer

Helped assist with damage control during server code leak emergency.

After said incident, was part of a team to remake game policy to prevent future incidents.

I have also been part of the general game design and mechanics including but not limited to; quest making, market balancing, and battle mechanics updates.

During incident, helped cyber security by gaining access to documents and logs showing the links of certain parties to the situation so proper judgment could be passed.

Education:

Bachelor of Business Administration with concentration in Economics

Southeastern Louisiana University

Skills:

Microsoft Office, Typing (100+ WPM), Legal Terminology (Business Law extracurricular), Clerical

Certification:

Office Support 8500 (Louisiana Civil Service)

Professional Level 8100 (Louisiana Civil Service)

Additional Information:

Possess an understanding of modal and propositional logic to aid in problem-solving scenarios. I love critical thinking situations.

Experienced working with and helping conflict resolution online with international teams.

Have the ability to articulate difficult topics in a clear and concise way.

Proficient understanding of Microsoft Office Excel/Word/PowerPoint.

Can type 100 words per minute and upwards depending on complexity of content required, while roughly 120 on a familiar keyboard.