LYNETTE D. BROOKS/AGNEW

**** ******* *** 267-***-****

Wilmington, DE 19802 aczagn@r.postjobfree.com

Summary

Banking Professional with 20 years’ Bookkeeping and Accounting experience with Service Company, law firm. Enjoy researching and resolving accounting issues and possess excellent numbers aptitude. Detail oriented, accurate and efficient Self-directed and follow work through to completion excellent research, documentation and reporting abilities excellent attendance record.

Professional Experience

WELLS FARGO, Philadelphia, PA 2014-2016

Legal Specialist: Notary

Research various types of legal documents and correspondence sensitive tasks for legal order processing including using multiple online systems to analyze and research levies and writs to determine specific course of action. Negotiate with attorneys and government agents to assure appropriate resolutions performing for or working directly with the public.

Follow strict guidelines including both department procedures and related statutory requirements to minimize risk of govern- NON-disclosure sort legal documents for mailing out back to attorneys call upon witnesses to testify at hearing.

Contact appropriate government agencies to determine proper course of action through qualitative decision making. Notarize legal documents and mail legal forms out.

CITIZENS BANK, Philadelphia, PA 2001-2014

Transit Supervisor/ ATM

Verified large transactions to prevent improper wiring to other financial banks.

Keyed in all bank totals on Excel; sent emails out to all managers, internal and external customers.

Completed multiple daily functions is accurate and timely fashion. Used advanced analytical skills.

Worked independently on special projects. Interacted often with all levels of management.

Researched customer bank inquiries; checked payroll for staff and supervised processing and electronic files.

Monitored files; made routine decisions.

Ability to prioritize ensured work adheres.

CORE STATES BANK (Formerly First Union), Philadelphia, PA 1995-2001

Research Analyst, Service Center

Researched bank processing errors on checking, savings, mutual funds and IRA accounts.

Monitored completed researched requests for quality and completeness.

Identified fraudulent counterfeit items.

Gathered and tracked statistics for performance measurements.

Corrected rejected transactions.

Placed stop payments.

Managed and balanced currency inventory.

Exceeded all quality and production standards (200-300 research requests per day.

Complimented by supervisor for learning new tasks quickly and independently and for being versatile in many functions.

Trained new employees and cross-trained associates in basic skills.

WILLIAM SHAPIRO, LAW FIRM, Bala Cynwyd, PA 1991-1995

Paralegal Clerk

Prepare affidavits or other documents, such as legal correspondence and organize.

Prepare legal documents, including briefs, pleadings, appeals, wills, contracts.

Posted daily reports; processed summonses and subpoenas within regulatory and procedural guidelines.

Updated legal database on all transactions and communications with internal and external attorneys making decisions and solving problems.

Ordered and reviewed credit reports as well as managed firm’s FedEx and UPS relationships. Keep and monitor legal volumes to ensure that law library is up-to- date.

Education

Coursework, General and Accounting, Cheyney State College, Cheyney, PA

Diploma, West Coast High School, Richmond, VA

Technical Skills

Operating systems: Novell, Netware, SAA, IBM Warp, OS2 LAN Server, Pc DOC Microsoft Windows

Programs: WordPerfect, Microsoft Word, Excel, PowerPoint, Access MS Office Hogan, LLC

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