Manager Sales

Teresa A. Jester

Address: **** ***** ******, *******, ** 19053 ● Home: 215-***-**** ● E-mail: aczaee@r.postjobfree.com

Objectives: Assist the company; improve processes, report /improve data accuracy, train effectively, & ultimately assist the company achieve their core values.

EXPERIENCE: 17 Years at Coca Cola Refreshments: ●725 E. Erie Ave, Phila PA 19134 ● 215-***-****

`Safety Environmental & Security Manager Philadelphia & South Jersey Region (May 2016-Present)

Manage Safety, Environment & Security for 2 Manufacturing plants(24/6 Operation, Produce 27Mill Cases per yr), 2 Distribution/warehouse facilities as well as Sales, Fleet & Customer care (Total Associates: 800)

Management to maintain and enhance certification to OHSAS 18001 and ISO 14001 Certification standards, as well as continuous improvement of key performance metrics through project management and initiatives.

Manage regulatory compliance, request, respond, and conduct spot inspections (Especially OSHA & DOT).

Develop processes & onboard facility safety leads to manage, sustain and mature their safety culture.

Maintain professional working relationships with customers, and provide them with safety programs customized to their environment

Develop and sustain behavior based safety & safety observation processes (peer to peer & mgmt. to peer)

Develop and train on accident investigation, root cause and corrective action management process which includes sustainable activities:

Monitor insurance claims and helped develop a management system to reduce claims and cost (WC 600 + Claims($13M), & Auto 400 Claims)

Data analysis; track, rank & publish metrics to leadership

Certify Powered Industrial Truck trainer ( management & associates)

Communicate all new compliance requirements and inspect to ensure departments execute with sustain activities

Project lead for implementation of a national ergonomic program and managed several other national projects

Safety Lead for installation and implementation of a warehouse automation picking system (Project Cost $40m)

Lead and managed Ergonomic Submission of Philadelphia Fountain Tubing Spool Tool

2015 1st Place Winner in National CCR Competition

2016 1st Place Winner at the Global Multi-Industry Applied Ergonomic Competition

Training Completed/Certification:

Trained in Green Belt Six Sigma/Lean/Operational Excellence (Training Completed May 2013), (CCR OE department dissolved & never received certification).

Projects completed: High Impact Safety Workshop, National Insurance/Incident Report, New Jersey FMLA /WC Process Review. National Supervisor Investigation training & sustainable activities.

ASP Workshop Completed July 13, 2015.

Environmental Training: July 21, 2015- July 24, 2015 (Vendor: Lion).

OHSAS 18001 Compliance Auditor Certification (Completed April 2014)

OSHA: 30hr Class Training/Certification (Completed 2011)

Operational Excellence Certification Associate Level (Completed December 2011)

Membership: ASSE April 2014 & Women’s Link 2013

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`Environmental, Health & Safety Specialist for New Jersey & Philadelphia Region (August 2011-May 2016)

Responsibilities as EHS Manager (above) for 3 Distribution Centers and 2 Sales Satellite offices (Philadelphia, Marmora & S. Brunswick) for Product Supply, Sales, Customer Care and Fleet departments ( NJ & Phila.). From 2011-2015 managed 5 Distribution centers (Carlstadt & Smithtown, NY distribution center transferred to NY in 2015). Total Associates 2000+.

`Loss Control Coordinator: (2006-2011)

Risk, claims analyst & manager for wc, au & gl insurance lines: (Approx. 500-800 WC/AL/GL claims a yr. Loss= $3-5mil)

Managed Onsite Medical Clinic: injured employee’s medical treatment, pre-employment physicals, post fmla/nonwork related assessments, DOT/CDL driver physicals & random D/a pooling.

Provided dept./ins company guidance on claim investigation/reviews and corrective actions

Reviewed and ensured all incident information/documentation complies with state and government regulations.

Coordinated the modified /transitional duty program across departments

Reviewed and managed driver qualification files (Fleet Consists of 330 Drivers)

Analyzed & reported: efficiency, yields, energy, water, recycling, fleet, injury, & incident metrics each week/month to corporate

Supported senior staff with other various needs and requests

Ensured all reports are accurate, consistent, and on time

Food Safety Team Member: Develop/ manage the Record Retention List and Create Management review / Other requested Presentations

*(Assisted Philly in achieving Food Safety Certification)

`Consumer Affairs Manager (2000-2006)

Managed Workers compensation claims (from reporting to closure/settlement)

Maintained driver qualification files (Fleet Consists of 330 Drivers)

Received and Resolved All Consumer Complaints, product retrieval, and recall process in Philadelphia territory

Analyzed Consumer data for trends and provided analysis reports to leadership

Managed Product Overage Audit Program throughout coke’s acct territory, analyze data and produce reports

Conducted warehouse audits monthly to ensure proper product rotation and food safety storage

Administered Philly coke’s security system and Janitorial services

`Distribution Assistant Manager (1999-2000)

EDUCATION:

`Temple University, Fox School of Business & Management

Bachelor of Business Administration; Graduated: August 1999

Majors: Marketing and International Business Administration

GPA: 3.01; Dean’s List: Fall 1995

Member of American Marketing Association

SKILLS: Proficient in Microsoft Word, Excel, Power Point, Outlook, Visio, Project, Lotus Notes, Access, Margin Minder,

REFERENCES: Available upon request.

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