DEBBIE ZARZYCKI

*** ********** ***** ****, *********, North Carolina 28574 -- 201-***-****

Seeking a position as Receptionist – Administrative Assistant - Customer Service

Skills

Over 20 years of experience in various business environments. Professional appearance and manner, with well developed ability to communicate ideas and information clearly and concisely. Strong organizational and problem solving skills with close attention to detail. Able to set priorities and manage multiple tasks with ease. Comfortable dealing with diverse populations in fast-paced environment. Computer literate; Microsoft Office Suite (Word, Excel, Publisher), SAP Business One, Internet based EDI, FedEx, and UPS. Nortel, Shoretel, and Avaya phone systems.

Employment History

Kontos Foods Inc. Paterson, New Jersey 2004 to the present

Administrative Assistant and Receptionist for this food manufacturer whose clients are throughout the United States and abroad, and with three manufacturing facilities. My responsibilities ranged from: order taking and processing; updating daily production inventory; routing telephone communications including message taking, client inquiries, and handling complaints; greeting walk-in customers, monitoring access to facility and handle scheduled appointments for company personnel; preparing and controlling shipments via FedEx and UPS; directing and assisting clients, business partners, and off premise sales staff.

Tides Estate North Haledon, New Jersey 2002 to 2005

As the Hostess and Receptionist for this banquet hall and catering facility my duties included; welcoming visitors and guests, providing customer service, scheduled appointments, answered phones, and performing daily administrative tasks including postal deliveries, completing necessary paperwork, and filing.

Promar Engines Paterson, New Jersey 1998 to 2004

While working for this company which Rebuilt Car Engines, my responsibilities included; answering telephone inquiries, greeting walk-in clients, and order processing, as well as general office duties.

The Rag Shop Hawthorne, New Jersey 1996 to 1998

As the Front Desk Reception at the corporate headquarters with retail units throughout the United State, I was responsible in handling heavy volume of telephone inquiries; responding to customer inquiries and Unit Managers, directing them to appropriate departments or personnel.