SUMMARY Leader, Communicator, Experienced Manager of Medium to Large Government & Commercial Programs & Projects, Veteran

SKILLS

Multi-Project Scheduling, Tracking, and Issue Resolution

Risk Management

Change Order & Configuration Management

Cross-Functional & Matrix Organizations

Systems Development, Delivery, and Maintenance Life Cycle Management

3rd Party Acquisition & Procurement Management (RFP/RFQ)

WBS Development and Management

Regulatory & Compliance

Process Improvement (Lean / Six Sigma)

Budget & Financial Management (EVM/Variance/Re-Estimating)

Asset Management & Inventory Control

Strategic, Operational, and Customer-Level Business Planning

Data Management, Analytics, Root Cause Analysis, and Dashboard development

MS Office: Project, Word, Excel, PP, Visio

Software Development Life Cycle (SDLC)

Waterfall and Agile Methodology

EXPERIENCE

Cardinal Health, Inc. (Contract) 07 / 2016 – Present

Project Manager San Antonio, TX

Organize and lead a cross functional team on international product quality, compliance and regulatory transfer projects (Merger &Acquisition).

Provide Transition Management and typical PM functions various regions.

Assign resources to various QA related projects to completion.

Manage stakeholder communication.

Identify, communicate and escalate project risks early in the project life cycle.

Responsible for resource and skill management for domestic and international project teams.

Create and maintain project plans; independently develop and update reports based on information observed and gleamed from meetings and team interactions.

Perform project planning scheduling using MS Excel and various tools/methods (GANTT chart, etc.) to report, communicate, and track what work needs to be performed, which resources will perform the work and the timeframes in which that work needs to be performed.

Build schedules around deliverables with regular milestones with change management planned in up front.

Maintain issue log.

Develop weekly project status reports (4Ups, Charts, etc.).

Maintain Action Tracker and follow up on open actions items.

Medtronic, Inc. (Contract) 11 / 2015 – 05 / 2016

Program Manager San Antonio, TX

Direct all phases of project development from inception, through development and completion of a commercialized product launch and post market surveillance.

Organize and lead project and product mangers and a cross functional core team on highly visible systems development and infrastructure programs.

Planned, coordinated and executed software development process utilizing Agile principles/practices.

Develop WBS for each project with necessary level of detail created by decomposition and ultimately in to lower level tasks that are managed in detail.

Drive internal system software revision and implementation processes to support complex customer service and product maintenance database management systems (SAP, Salesforce).

Manage the development and integration of mobile application (HelpAround) to support patient location, diabetes therapy management services, and user defined decision support capabilities.

Provide root cause analysis and business strategy recommendations that will have significant long term impact on the division. Provide product and service data and information that affect the financial, employee, and customer view of the company.

Direct the development of a vendor Work Breakdown Structure (WBS) to support the 3rd party mobile device application (HelpAround mobile app) development and integration.

oSuccess Measures: Cross-sell rate; Take rate (offerings); Actionable dataset for Medtronic; Direct marketing / advertising.

oKey take-away for predictive analytics: Used to increase engagement with diabetics and provide a sense of comfort around diabetes treatment through its support network. Provides a robust data set on customer demographics and habits.

The following projects were successfully planned, developed and implemented/executed in a significantly reduced timeline (90 – 120 days) utilizing Agile methodology, cost variance methods and customer satisfaction (Net Promoter Score (NPS)) tools:

oPump Trade-In Credit Program – Increase retention and the likelihood of pump upgrade decision through the development of a trade-in credit program.

oPatient Attrition Monthly Surveys – Launch permanent, targeted, and reoccurring monthly patient attrition survey program of current and "lost" patients

oReal-Time Queuing System to identify, capture & forward Out of Warranty (OOW) related Helpline in-bound Calls– Created an effective, real-time system for identifying, capturing, and escalating in-bound calls from customers with OOW issues; the call and patient will be forwarded to DTC immediately once it is determined that their issue is OOW related.

oConnected Care Therapy Management Services Pilot Program - With streaming data from Connect and Connect+, we can now offer a premium service that provides a new level of confidence in managing diabetes. Once completed, the data from this pilot will enable MDT to shape service design and deliver value to the patient.

EKF Diagnostics (Stanbio Laboratory) 07 / 2014 – 10 / 2015

Program Manager Boerne, TX

Provide project management functions to achieve company established production & sales goals for In-Vitro Diagnostic (IVD) equipment.

Remotely managed geographically dispersed team of 3 Project Managers, 4 Product Managers, 2 software development and network infrastructure vendors, and 2 database administrators in the execution of their assigned tasks.

Use project planning and scheduling tools to effectively communicate the complete effort, in terms of cost and resources, necessary to successfully deliver assigned projects.

Develop and maintain the project schedule to reflect all of the work associated with product/system; schedules could be viewed and updated by team members associated with the project, keeping everyone well informed on the overall project status.

Build schedules around deliverables with regular milestones AND change management planned in up front.

Drive the development and revision of hardware and software modifications to support improved Data Management (Wi-Fi, Bluetooth) network interface capabilities specified by new Hospital Information Systems (HIS) connectivity requirements.

Provide direction for the integration of improved ERP system hardware, software and processes that modernized production, inventory, order entry and customer resource management capabilities.

Develop system specifications, integration protocols, and user testing strategies associated with the development and implementation of a new Electric Data Interface (EDI) software system (3rd party).

Developed, planned and implemented ISO, CE Mark (Europe) and FDA regulatory compliance processes and procedures for designated processes and products.

Provide in-depth and broad IT knowledge to assist in developing and shaping enterprise-wide technical strategy associated with M&A (Stanbio to EKF Diagnostics).

Work closely with General Manager and Corporate Executive-Level sponsors and stakeholders to develop requirements, application and data strategies, and propose cost-effective solutions to maximize company-wide productivity during M&A process.

Drive project management of efforts through the creation and updating of the following deliverables:

oProgram detailed status report – report on health & status of projects by deliverable status and work plan (resource hours).

oProject plans – align functional area activities, release dates, training, communications & marketing launch dates. Identify key phases and/or milestone dates.

oAction item log – track open items, owners & due dates to completion.

oRisk log – identify risks impacting the success of each project.

oMeeting Minutes and Action Items – document important decisions, discussions, etc.

oCommunications Plan (in alignment with M&A and marketing communications plan) – identify updates/messaging needed to drive awareness of the effort across the company through email/video conferencing/ face-to-face team meetings.

Write and review product development and systems engineering SOPs, protocols, and pre and post system development evaluations.

Coordinate extensively with domestic and international project team members and stakeholders.

Manage matrix-type international team including Finance, Engineering, Marketing and Production functional areas.

Provide requirements/needs analysis, scheduling, and resource coordination to support the manufacture and marketing of current and future high quality clinical diagnostic products

Provide requirements/needs analysis and management, scheduling, and resource coordination to support our commitment to manufacture and market a complete line of high quality clinical diagnostic products.

Execute post-release support / transition processes to ensure that product launches are successful and that product are set up to achieve market adoption goals.

Participate in other strategic initiatives and process improvements in partnership with the Chief Technology Officer, Marketing Operations Director and Product Managers.

The following product development projects were successfully planned, developed and implemented/executed:

oHemocontrol (DM) Analyzer - the integration of a new Data Management (DM) capability to an existing hemoglobin analyzer, with FDA 510k process approval; this system will be used in a clinical environment to support data exchange between clinics and state health management agencies. (USA only)

oSensPoint Analyzer – the development of an Amniotic Fluid (AF) and whole blood analyzer that will provide clinical data to physicians that enables diagnosis of fetal health while in a mother’s womb; CE Mark successfully obtained; clinical trials successfully planned and executed in research hospitals in Germany and Italy. (Europe only)

oMacola Progression (sales and production), and Salesforce (CRM) - Successful process improvement/ implementation associated with these 2 new and/or improved ERP systems.

Skylla Engineering (DoD) 04 / 2007 – 06 / 2014

Program Manager (USMC Systems Command (SysCom)) Stafford, VA

Remotely manage geographically dispersed team of 4 Project Managers and 35 software engineers/database administrators in the execution of their assigned tasks.

Manage, mentor and train assigned project managers within their core competencies.

Planned, coordinated and executed software development process utilizing Agile principles/practices and Center of Excellence (CoE) processes and tools.

Use project scheduling tools and methodologies to track project schedules, resources, budgets and project related assets in near-real time.

Provide 3rd party developer and services management in the form of Request for Proposal (RFP), vendor WBS, and system specification development; source selection criteria and contract management.

Track core change management efforts through the creation and updating of the following deliverables:

oProject Charter – establish program goals, project sponsorship & agreement on criteria to move through milestone gates.

oStakeholder Assessment – understand the various teams, end users, and customers impacted in order to build plans & processes.

oIntegration Plan - Process design for hand-offs between departments and international divisions – work with cross-organization stakeholders to design necessary procedures.

Responsible for the successful management and integration of the Life Cycle Modeling Integrator (LCMI) portfolio of web-based application projects: Asset Enterprise Management Information Tool (AEMIT), Marine Corps Equipment Readiness Information Tool (MERIT), Secondary Reparable (SECREP), Total Allowance Recomputation Tool (START), and Total Life Cycle Management Common Operating Picture (TLCM-OST).

Drive the development and integration of web based logistics applications, databases, and user defined decision support systems.

Provide strategic vision and guidance, including process improvement & business rules development.

Coordinate and manage a core team across product management, systems engineering, product knowledge and product launch to ensure proper internal preparation and rollout of each new application and feature.

Manage software revision and new development processes to support complex logistics business analysis tools.

Manage enterprise decision support for Marine Corps Logistics Command in support of executive level and strategic mission, studies, special projects, and analytic functions.

Responsible for managing resource tasking, budgeting, reporting, deliverables, Information Assurance, ISO compliance, and risk management.

Provide program management and acquisition support to Department of Defense Command, Control, and Communications (MC3) portfolio of secure mobile networking projects: Handheld Command & Control (H2C2); Tactical Waveform Interface (TWI); and Secure Personal Area Network (SPAN).

Provide risk analysis and Risk Management with regard to handheld mobile device (smart phones and tablets) and secure wireless (Bluetooth, Wi-Fi) integration for DOD and commercial data communications systems.

Utilize SharePoint collaboration tool to manage and coordinate internal and external teams dispersed throughout CONUS and OCONUS.

Provided change and configuration management during development, launch and fielding phases, to include Engineering Change Proposal (ECP) management.

Established regular interactions with stakeholder teams (Client Delivery, Support, Account Management, Operations, Finance, Legal, etc.) to ensure that these stakeholder needs are accounted for and incorporated into product release plans.

Collaborate with peer program managers to ensure that product lifecycle processes are being followed, and that product initiatives move quickly through lifecycle stages while meeting defined exit criteria and stakeholder acceptance .

Provide technical and operational expertise to provide device hardware and maintenance service delivery solutions for customers.

Develop and manage handheld device system requirements and configuration management associated with technology transition and integration.

Initiate, update and integrate appropriate documentation and requirements for customers receiving developed and integrated technologies.

Provide project management services for USMC programs and projects including Automated Information Technology (AIT), Unique Item Identification (IUID), Transportation Capacity Planning Tool (TCPT), and Marine Corps Hardware Suite

EG&G (DoD) 03 / 2003 – 04 / 2007

Project Manager / Senior Acquisition Analyst (USMC SysCom) Stafford, VA

Manage complex dependencies across multiple, parallel product development teams, and identify areas of delivery risk, and remove obstacles to on-time, high-quality product delivery for federal government projects.

Provided technical analysis and management for Supportability, Interoperability, Maintainability, and Safety issues related to integration of system-of-system components.

Provided technical support, configuration management and administrative oversight for the development of maintenance and sustainability requirements.

Developed Test Plans, procedures and traceability matrices; provided analysis of evaluation parameters and requirements adherence.

Provided planning and execution support to Developmental and Operational test events.

Provided analysis and support to Operating Forces (customer) technical and functional requirements development.

Tech USA 03 / 2002 – 03 / 2003

Project Manager, Logistics San Antonio, TX

Supported the newly established Transportation Security Administration (TSA) federal agency with comprehensive requirements analysis in logistics management, construction planning, safety and security practices for implementation of airport security policies and procedures implemented after 9/11.

Provided assessments of aviation and airport facility construction, logistics management and security systems and safety procedures.

Responsible to the TSA Regional Manager and Airport managers for all logistics design activity, supply chain management, and transportation coordination specific to 3 major and 3 intermediate airports in the south central Texas area.

United Stated Marine Corps 07 / 1990 – 10 / 2012

Lieutenant Colonel (Active & Reserve) World-Wide

Acquisition, Command and Control, and Logistics Officer - extensive leadership, training, management and international affairs experience

MILITARY OCCUPATIONAL SPECIALTIES / BILLETS:

Acquisition Officer

Deputy Program Manager

Logistics Officer

Executive Officer

Company Commander

Marine Air Command and Control Systems Officer

Anti-Air Warfare Officer (Stinger)

Communications Materials Security Officer

Air Support Control Officer

EDUCATION Texas Tech University 1986 - 1990

Bachelor of Science (B.S.), Economics (International Trade)

Florida Institute of Technology 2001 Defense Acquisition Workforce Improvement Act (DAWIA) Certified in Project Management

Penn State University 2002

Supply Chain Management Course (DoD)

Florida Institute of Technology Projected Completion: Oct 2018

Master of Business Administration (M.B.A.), MIS

CERTIFICATIONS Project Management Professional (PMP) 2016

Project Management Institute

Professional Certificate in Project Management 2001

(DAWIA Career Field Level II)

Florida Institute of Technology

AFFILIATIONS Project Management Institute (PMI), Alamo Chapter 2001/2014

Texas Tech Alumni Association 1990

Marine Corps Association 1990

Veterans of Foreign Wars (VFW) 2003

American Legion 2003

San Antonio IT Networking Group 2007

Fraternal Order of Eagles 2012

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