Georgia E Lott.

Abingdon, CT *****

aczaaf@r.postjobfree.com 252-***-****

Analytical and skilled professional with ability to leverage solid experience in patient evaluation, needs determination, and medical team collaboration while excelling in an Administrative role.

Expertise in supporting medical professionals with patient analysis and data collection for the determination of mental health and disabilities.

Skilled in collaborating in cross-functional teams for the development of efficient patient care strategies.

Adept at employing medical knowledge on mental health issues for successful patient evaluations and care offerings.

Strong financial acumen; managing funds, budgets, financial dispersions, and accounts receivable and payable.

Skills & Qualifications

Administration

Team Collaboration

Financial Acumen

Procedural Development

Mental Disabilities Assessment

Flexible

DOD Security Clearance

Patient Evaluation

Customer Service

Document Processing

Medical Regulations

Mental Health Expert

Reliable

Written/Verbal Communication

Data Analysis

Data Collection

Physician Interfacing

PHPs, HIPAA, DSM

Microsoft Office

Self-Starter

Professional Experience

National Guard, Raleigh, NC

Joint Operations Center Technician Supervisor, 3/2016 Present

Manage daily operations and supervise federal technicians. Oversee team development, creating training schedules, procedures, and exams. Execute staff reviews. Provide support for company operations, interfacing information between multiple departments and coordinating with multiple levels of commands, public safety agencies, and guest. Develop improved SOPs.

Dorcas Ministries, Cary, NC

Volunteer Crisis Counselor, 6/2015 03/2016

Managed company support system for dispersal of services to financially disadvantaged individuals. Interacted with guest for assessment and data collection. Processed documentation, reviewing and interviewing applicants for determination of assistance, and appropriately administered fund dispersal. Evaluated nutritional needs, providing food plans for food assistance from company food pantry.

Key Achievements:

Provided outside resources beyond company assets to assist individuals in need.

Department of Public Safety, Raleigh, NC

Parole/Probation Officer, 08/2010 10/2014

Managed large volume and diverse probation and parole high-risk supervision cases. Assessed risk of reoffending, evaluating multiple factors including mental health, family, substance abuse, social interactions, education, and employment needs. Regularly coordinated with court systems, mental health providers, physicians, educators, and employers for need determination.

Key Achievements:

Introduced mental health training to staff and supervisors, expanding teams mental health knowledge through instruction on diagnoses, treatment options, resources, and needs.

Participated in the identification, strategy development, and restructuring of policy and guidelines improvement for probation parole cases involving mental health.

Onslow/Carteret Behavioral Services, Jacksonville, NC

Human Services Coordinator III, 10/2005 04/2010

Acted as administrative director for state and privately funded outpatient mental health treatment centers. Executed appropriate procedures to ensure basic and urgent needs of mental health, substance abuse, and developmental disability patient were accommodated. Coordinated clinical treatment plans with providers. Conducted preliminary evaluations for each patient. Provided patient advocacy and resources. Maintained medical records, ensuring adherence to HIPAA standards. Acted as approval authority for state funded MH/SA/DD services. Liaised between agency leadership, private service providers, and consumers. Supervised, trained, and mentored employees and private service providers. Reviewed accounts payable and receivable documentation and identified and rectified billing and collection errors. Collaborated with financial director to ensure financial goal attainment.

Key Achievements:

Gained interviewing experience, evaluating potential employees and coordinating with HR.

Enhanced efficiency and clarity of medical and financial records by implementing approved improvements to tracking and reporting processes.

Consistently strived to evaluate quality assurance procedures for implementation of changes for QA improvement.

Additional Experience

North Carolina National Guard: CPT, JOC Battle Captain, 12/2016-present CPT, Brigade Provost Marshall, 10/2012 – 12/2015 1LT, Company Executive Officer, 05/2011 – 09/2012 2LT/1LT, Brigade Strength Manager, 08/2008 – 04/2011

Educational Background

Bachelor of Social Work, 2001

University of Cincinnati – Cincinnati, OH

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