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Customer Service Manager

Location:
Fort Walton Beach, FL, 32548
Salary:
15.00
Posted:
March 15, 2017

Contact this candidate

Resume:

Rebecca Unbehant

*** ***** ****** ***, **. *****

E-Mail: acza9c@r.postjobfree.com

Cell: 850-***-****

Work Experience

21st Century Oncology Niceville, FL.

Receptionist 2016 - present

Check patients in/out, schedule appts., correspondence with medical facilities/medical personnel, receive payments, balance payments daily, scan, fax, file, answer phones, and insurance verification.

Joe & Eddies Family Restaurant FWB, FL.

Server 2013-2016

Taking orders from customers, assuring their satisfaction with the quality

and timeliness of entree/desert, food preparation, handled cash/cc orders,

assembled/completed to-go orders, delivered food to all dine-in customers,

slight merchandising, handled customer complaints, 2 hours of rigorous side-

work per shift, and assured proper maintenance of equipment on a daily

basis.

Creekside Physical MedicineBoulder, CO.

Scheduler/Insurance Coordinator 2012 - 2013

Checked patients in/out, scheduled ov/pt appointments, answered phones, roomed patients, scanned records into EMR ( electronic medical records), collected co-pays, balanced charges and payments, billed insurance companies, and was responsible for obtaining and sending out medical records.

Camellia Grill Destin, FL.

Server/Assistant Manager 2009-2012

Supervised employees, assisted in helping manage budgets, ordered

food/restaurant supplies, handled customer enquiries/complaints,

prepared sales reports, problem solving, kept statistical sales

records, handled administration/paperwork, and assisted in making

improvements to the running of the business and developing the

restaurant.

Rocky Mountain Cancer Center Boulder, CO.

Scheduler 2008 - 2009

Obtained all new patient information, answered phones, scanned records into EMR, checked patients out, scheduled office visits and various other treatments.

Family Medicine Associates Destin, FL.

Receptionist 2003 - 2008

Checked patients in/out, answered phones, verified insurance benefits and eligibility, billed insurance companies, posted payments, converted paper charts into EMR, balanced daily til reconciliation, and handled all correspondence with other providers, medical facilities, pharmacies, and attorneys.

Education

Medix School Smyrna, GA.

Certificate February, 1992 - May, 1993

Medical Office Administration

4.0 GPA

Campbell High School Smyrna, GA.

High School Diploma August 1987 - June 1991

Skills

8 years experience medical office administration/billing

Able to work efficiently in a fast pace environment

Excellent communication and customer service skills

10+ years in restaurant/serving/management

Teamwork Oriented

References

Julia Halvorsen

Office Manager Creekside Physical Medicine

303-***-****

Scott Leach

General Manager Camellia Grill

850-***-****

Dr. Ana E. Leurinda

Owner/M.D. Family Medicine Associates

850-***-****



Contact this candidate