Dona M Tucker
Bartlesville, Ok 74003
************@*****.***
Dona Tucker
Bartlesville, Ok 74003 ************@*****.***
918-***-**** or 918-***-**** message
Seeking to obtain a Food and Beverage Supervisor position by overseeing the day to day operations.
Monitor food preparation methods, portion size, garnishing, and presentation of food to ensure that food is prepared and presented in an acceptable manner.
Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation.
Monitor compliances with health and fire regulations regarding food preparation, serving, and building maintenance in lodging and dining facilities.
Test cooked food by tasting and smelling it to ensure palatability and flavor conformity.
Performs food preparation or service task, such as cooking, clearing tables, and serving food and drinks when necessary.
Scheduling use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients.
Review work procedures and operational problems to determine ways to improve service, performance, or safety.
Estimate food, liquor, wine, and other beverage consumption to anticipate amounts to be purchased or requisitioned.
Create special dishes and develop recipes to be used in dining facilities.
Review menus and analyze recipes to determine labor and overhead costs, and assign prices to menu items.
QUALIFICATIONS
Investigate and resolved complaints regarding food quality, service, or accommodations.
Monitored employees and patrons activities to ensure liquor regulations were obeyed.
Scheduled staff hours and assigned duties.
Scheduled and received food and beverage deliveries, checking delivery contents to verify product quality and quantity.
Kept records required by government agencies regarding sanitation or food subsidies.
Monitor budgets, payroll records, and reviewed financial transactions to ensure that expenditures were authorized and budgeted.
Established standards for personnel performances and guest services for Secret Shopper Scores.
Planned menus and food utilization, based on anticipated number of guests, nutritional value, palatability, popularity, and costs.
Ordered and purchased equipment and supplies.
Established standards for personnel performances and Guest Relations.
Organized and directed worker trained programs, resolved personnel problems, hired new staff, and evaluated employee performances in dining, bartending, cooking, policy and procedures.
Created special dishes and developed recipes to be used in dining facilities.
Education
American InterContinental University June 2016-
Business Administration; Specializing in operations
GPA: 4.0
Operations
Bartlesville High School/ GED March 1999
WORK EXPERIENCE
Job Title: Food and Beverage Supervisor July 2008- April 2016
Osage Casino- Bartlesville, Ok 74003
Kept records required by government agencies regarding sanitation or food subsidies.
Scheduled staff hours and assign duties'
Maintained food and Beverage inventories, and kept inventory records.
Monitored budgets, payroll and tip records, and reviewed financial transactions to ensure that expenditures were authorized and budgeted.
Organized and directed worker trained programs, resolved personnel problems, hired new staff, and evaluated employee performances in dining, bartending, cooking, policy and procedures, and Secret Shopper Scores.
Job Title: Assistant Manager September 2006-September 2008
Subway Bartlesville, Ok 74003
Scheduled staff hours and assign duties'
Maintained food and Beverage inventories, and kept inventory records.
Kept records required by government agencies regarding sanitation or food subsidies.
Monitored budgets, payroll and tip records, and reviewed financial transactions to ensure that expenditures were authorized and budgeted.
Ordered and purchased equipment and supplies.
Job Title: Butcher Block Supervisor September 2005- September 2006
Albertson's Bartlesville, Ok 74006
Scheduled staff hours and assign duties'
Kept records required by government agencies regarding sanitation or food subsidies.
Ordered and purchased equipment and supplies.
Organized and directed worker trained programs, resolved personnel problems, hired new staff, and evaluated employee performances in dining, bartending, cooking, policy and procedures.
Maintained food inventories, and kept inventory records.
COMMUNITY INVOLVEMENT
Lowe's Young Scholars' Bartlesville, Ok 74006 June 2006- present Under this organization,(we, the families of the Lowe's program) the recipients volunteer to help with a program called " Pack the backpacks" school supply school drive. For low income families. This program happens every August before the school year starts.
Under this organization,(we, the families of the Lowe's) the recipients volunteer to help with a program through The Salvation Army called "Angel Tree" help put together food boxes for low income families. This program happens every November.
GENERAL ADMINISTRATIVE SKILLS
•Ability to service and support diverse groups of people
•Advanced organizational and multitasking abilities
•Efficient collaboration practices for ongoing team development and improvement
•Ability to balance and prioritize demanding workload within strict time frames
•Strong interpersonal abilities, including written and verbal communication skills
•Proficiency in Microsoft Office: Word, PowerPoint, Excel, Outlook
•Ability to work with sensitive and confidential material