RANDALL J. HARTMAN

***** **** ****** **

Tampa, FL 33618

Cell 813-***-****

acza4a@r.postjobfree.com

SUMMARY

Quality Management System Specialist experienced in both Department of Defense and commercial quality management systems. Have technical background in computers, networks and telecommunications. Experience in processes, procedures and as test technician working with engineering. I have worked with DCMA and customers to process, review, and ship product.

PROFESSIONAL EXPERIENCE

SUN Technologies Inc. Alpharetta, GA Jan, 2017 – March 3, 2017

Quality Assurance Technician

Provide contractual services as a QA Technician for Lockheed Martin in Oldsmar, FL.

Lockheed Martin uses an ISO 9001 and AS9100:2009 Quality Management System.

Worked in Reclamations receiving and collecting nonconforming material and expired shelf life items.

Processed material according to SOP using SAP and Solumina. Moved material into inventory hold for RTV, return to inventory or scrap. Created simple spreadsheet for tracking expired shelf live items.

HONEYWELL INTERNATIONAL INC., Clearwater, FL May, 2013 – December 31, 2016

US TECH SOLUTIONS, INC. Jersey City, NJ Jan, 2013 – May, 2013 (Contract)

Quality Analyst II

Provide QA services to Quality Engineering supporting the ORION space program.

Honeywell uses an ISO 9001 and AS9100:2009 Quality Management System.

Working with Quality Engineering and other departments gathering and reviewing technical data to put together an End Item Data Packet (EIDP) to present to Customer and DCMA,

Analyze product information and technical data ensuring all specifications and contractual requirements are being meet. Attend HAR meetings with customer and present EIDP for acceptance.

Work with Engineering Test Services helping them with their test Procedures and reviewing test results to ensure QA requirements are being meet.

Performing Honeywell and DCMA process Audits as well as QSAT audits.

Performing first article on drawings and layouts.

Inspection of components and or products to ensure they meet workmanship requirements.

Other duties supporting program Quality Engineer.

DCR DIGITAL COMPUTER RESOURCES, Boca Raton, FL Oct, 2010 – Jan, 2013

QC Receiving Inspector/Product Acceptance Technician

Provide contractual services as a Quality Specialist for Lockheed Martin in Oldsmar, FL.

Lockheed Martin uses an ISO 9001 and AS9100:2009 Quality Management System.

Performed receiving inspections using QC process, engineering specifications, drawings, and OEM specifications to accept material.

Conduct in-process, final, spares and first article (FAI) inspections to specifications and contractual requirements. Represent the customer as witness to Final Acceptance Test (FAT) performed on CCA’s and completed systems.

VERIZON COMMUNICATIONS, Tampa, FL Mar, 2006 – Oct, 2009

Fiber Network Field Technician

Provide access to excellent communication services, for business and residential customers.

Installed fiber optic networks terminating at Network Interface Device in compliance with acceptable industry standards. Integrated internal network via coax, Ethernet and or internal telephone wires.

Install needed cabling, wall jacks, set top boxes, and routers to support the network.

Make needed wiring connections or changes to support communication requirements in smart panels.

Repair non working systems or components to ensure an excellent communication experience.

HARTMAN ENTERPRISES, Valrico, FL Apr, 2005 – Mar, 2006

Self-Employed Owner Operator

Research real estate for investing and then purchased homes for remodeling and resale.

Retained required permits with drawings and needed engineering specifications.

Coordinated required logistics and hiring of subcontractors to perform needed work.

Purchased all required materials and performed some of the framing, electrical, drywall and trim.

FORENSIC TECHNOLOGY INC., Largo, FL Apr, 1995 – Nov, 2004

Quality Management Systems Specialist (Sep, 2001)

Manage the Quality Management System establishing it’s adherence to ISO 9000:1994 and then eventually the new norm ISO 9001:2000 for ISO certification.

Established criteria by which we needed to comply and assessed operations for compliance.

Ensured process and procedures were in place and they complied with ISO and reflected actual task.

Wrote process and procedures where they did not exist or comply with ISO.

Integrated the Quality Management System into operations ensuring continuous improvement for the customer in our service and our products by introducing performance measures.

Instructed all training for the Quality Management System requirements to comply with ISO.

Conducted internal audits, issued corrective or preventative actions, analyzed root cause for solution.

Wrote ESD Training Module, instructed and implemented ESD requirements for operations.

Wrote and implemented calibration procedure and maintained the calibration program per ISO.

Company Designated Security Officer (DSO)

Managed the company’s Physical Security Project to ensure FTI Largo complied with the Bureau of Alcohol, Tobacco, and Firearms Physical Security Requirements.

Wrote FTI Security Requirements and managed the acquisition and implementation of the proximity card access system, surveillance system, and security system.

Responsible for writing, implementing and maintaining the Disaster Recovery Plan for FTI Largo.

Technical Operations Specialist, Washington, DC (May, 2000)

Coordinated the associated technical and operational logistic requirements required for the installation and operation of the Integrated Ballistics Identification System.

Facilitated site surveys in forensic laboratory’s nation wide for the installation of the IBIS system.

Conducted various operations such as relocation of IBIS systems, repairs, presentations at client organizational meetings, press releases, special projects for engineering, trade shows and demonstrations for marketing.

System Technician / Instructor (Apr, 1995)

Responsibilities ranged from filling onsite contracts with the federal, state and local governments to field installations, repairs, system upgrades, training operators, and working with clients to educate law enforcement agencies about the system and program operations.

Conducted installations, training, trade shows, and onsite demonstrations nationally and internationally with IBIS, from Capitol Hill in Washington, to the Middle East, to South America.

Worked closely with operations to help improve customer relations, customer service, procedures, reliability, and quality of the IBIS system.

R.J. HARTMAN ENTERPRISES, Stafford, VA Oct, 1994 – Apr, 1995

Self-Employed Owner Operator

Worked doing computer sales, system integration, installations, upgrades and repairs.

ZENITH INTEQ INC., Herndon, VA Apr, 1988 – Oct, 1994

Quality Assurance Manager (Apr, 1993)

Quality Assurance functions within the company were performed in compliance with MIL-Q-9858.

Conducted preliminary design reviews, drawing and process reviews, working out manufacturing engineering problems, department planning, over all responsibility for Quality Control.

Quality Control Analyst (May, 1992)

Analyst position was developed to assist quality management in fulfilling MIL-Q-9858 requirements.

Conducted QA audits, vendor surveys, government and customer interface, calibration system, ESD program, analyzing of SPC data.

Technical writing of quality assurance and quality control manuals, process, procedures, review purchase orders, trend and failure analysis, implementing MIL-STD-2000 and training.

Quality Control Test Supervisor (Apr, 1988)

I Supervised all in-process and final acceptance of products in the Quality Control Test Department.

Supervised and trained up to 21 employees to carry out Quality Control Test Procedures.

Equipment tested computers, monitors, printers, drives and communication boards for acceptance.

BUTLER SERVICE GROUP, Fairfax, VA Feb, 1988 – Apr, 1988

Electronics Inspector - Contract Employee

Established an incoming inspection department for quality assurance and performed incoming inspections improving the quality of the incoming product.

VEGA PRECISION LABORATORIES, Vienna, VA Jun, 1985 – Jan, 1988

Electronics Inspector

As an electronics inspector I inspected components and assemblies in all phases of manufacturing.

Inspected printed circuit boards, circuit card assemblies, cable assemblies, chassis assemblies, and radar control systems mounted in mobile units.

Trained in mechanical inspection, incoming inspection, in-process inspection, and final acceptance.

Technical writing of QCI’s to include diagramed drawings. Aids used were part drawings, wiring diagrams, schematics, MIL-STD’s and MIL-SPECS.

EDUCATION ADDENDUM

Certificate of Completion, Honeywell Aerospace, Greenbelt Training

Certificate of Completion, Honeywell Aerospace, IPC 610 Soldering Specifications

Certificate of Completion, Edison State Collage, Cisco Certified Network Administrator

Certificate of Completion, Edison State Collage, Network + Certification

Diploma, Verizon Training Center, Tampa, Fl, TT10332, FTTP, I&M & I&R

Certificate of Completion, McGill University, Delivering Superior Customer Service Skills

Certificate of Completion, Microsoft Corporation, Supporting Microsoft Windows NT 3.51

Certificate of Completion, Virginia Department of Economics Development, Train the Trainer

Certificate of Completion, Purdue University, School of Engineering and Technology, MIL-STD-2000

Certificate of Completion, National Institute for the Food Service Industry, Washington, DC

Certificate of Completion, Learning International Inc., Interpersonal Management Skills

Diploma, Academy of Health and Sciences AMMD, Noncommissioned Officer Basic (NCOES)

Diploma, Veterinary Food Inspection Course, Academy of Health and Sciences, FT Sam

Diploma, Primary Noncommissioned Officer Academy Hawaii, (PNOCA)

Diploma, Saint Louise High School, Honolulu, Hawaii

Diploma, Advanced Individual Training, Infantry, Fort Benning, GA. (AIT)

TECHNICAL ADDENDUM

OS/Environment: Windows NT, Windows 2000 Pro, Windows XP Pro, Vista, Windows 7, Windows 10

Networking: LAN: Ethernet, Peer to Peer, modems, switches, TCP/IP

Software: Microsoft Office Professional (Word, Excel, Access, Power Point), Visio, Norton Utilities, Diagnostic Utilities for Functionality and Quality Control

Material Management System: SAP, Solumina, e-Factory

Computers: System Integration, Assembly and Testing, Installations, Repairs and Upgrades

Telecom Switches: Axxess Inter-Tel Telephone System Version 3.5.3, maintenance and database programming

Document Standards: AS9100-2009, ISO 9001/2008, MIL-Q-9858, MIL-I-45208, MIL-STD-454, MIL-STD-2000, MIL-STD-275, MIL-STD –105D, DOD-HDBK-263, MIL-STD-1686, MIL-STD-45652, IPC-STDS

Contact this candidate