Administrative Assistant Manager

Diane Arnao

* **** ***** **** ● Atlantic Highlands, NJ 07716 ● 732-***-**** – acza3v@r.postjobfree.com

Professional Profile

An enthusiastic, dedicated individual with a strong work ethic and diverse professional experience; background reflects skills and achievements in the areas of office management, administrative support and public relations.

Able to establish priorities, manage multiple projects simultaneously, and perform well under pressure.

Capable of maintaining a high level of accuracy and productivity in fast-paced office environments; proven ability to achieve administrative goals through effective time management and excellent organizational abilities.

Computer skills: MS Word, Excel, PowerPoint, Outlook, Internet; steno: 90 wpm; strong Dictaphone skills.

Professional Experience

Administrative Assistant:

Planned, coordinated, and performed diverse administrative support functions for high-level executives such as managing partners, directors, and associates of firms in diverse industries.

Performed all aspects of calendar management; scheduled and coordinated office appointments, conferences, road shows, and meetings for senior management; planned domestic and international travel arrangements.

Collaborated with all internal departments to coordinate major projects, trade shows, and social events.

Prepared client correspondence, internal memos, and human resources reports.

Served as Assistant Recruiting Coordinator for an investment bank; created and executed recruiting strategies for two departments; interacted with university officials, firm executives, and candidates.

Managed office operations for a start-up real estate developer; instituted office procedures to maximize efficiency.

Increased organization by instituting new technologies to replace antiquated systems and processes.

Answered, screened, and directed incoming telephone calls; maintained detailed filing systems.

Legal Secretary:

Provided comprehensive secretarial support to staff attorneys, associates, and senior partners for various law firms.

Tracked and prepared billable hours; prepared client billing; prepared detailed correspondence, pleadings, briefs, interrogatories, depositions, and other court documentation; coordinated calendars for attorneys.

Scheduled meetings; organized food service, audio/visual equipment, transportation, and lodging.

Communicated extensively with clients to provide case status, resolve inquiries, and schedule appointments.

Acquired experience in real estate, land use, adoption, matrimonial, trust & estate, litigation, insurance, and corporate securities law.

Management:

Assisted in the day-to-day management of dining room operations for an upscale hotel restaurant.

Maintained an environment dedicated to providing optimal levels of service to ensure customer satisfaction and promote repeat business; coordinated the prompt and diplomatic resolution of customer concerns and issues.

Supervised and directed activities of 25 employees to ensure that operational objectives were achieved; trained personnel in dining room operations; hired new employees; prepared schedules and delegated work assignments.

Served as interim manager on duty for entire hotel; monitored all departments and resolved operational problems.

Employment History

Grant Associate – Port Authority of NY/NJ, Jersey City, NJ Jan .2015-Jan. 2016

Legal Administrative Assistanl – Frederick J. Kalma, Esq., Matawan, NJ May 2004-May 2014

Office Manager – Karlen Management, Holmdel, NJ Sep 2002-May 2004

Assistant Dining Room Manager – Molly Pitcher Inn, Red Bank, NJ Dec.1997 –Jan. 2015

Administrative Assistant/Legal Secretary – Various Firms Jun. 1977 – Dec.1997

Education

St. John’s University, Staten Island, NY Liberal Arts Curriculum 1991-1992

Port Richmond High School, Staten Island, NY Regents Diploma Sept 1973-Jun 1977

Personal and professional references are available upon request.

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