Medical Administrative Assistant

Vanessa Vaca

acza2r@r.postjobfree.com

Queens, NY 718-***-****

OBJECTIVE: Office Manager/Medical Biller seeking position in, Medical sector.

Skills & Qualifications; Time Management and Organizational Skills Human Resources Patient Coordinator Event Planning Medical Terminology Excellent written and verbal communication skills Typing 60wpm MAC & PC Microsoft Office Suite Quick Books ADP CAPPS ROSCO Application Software Google Calendar/Documents EMR (Electronic Medical Record) DAQ billing EzBis Office EClinical Works Md-Online MEDWARE & PREMIER Medical Database Eclipse Writepad eThomas Medisoft Webpt Dealt with Major medical insurances; Medicare, Aetna, BCBS, Cigna, Guardian, Nippon Life, and United HealthCare/Oxford Knowledge of health insurance guidelines. CPT & ICD9 ICD10 Codes HIPPA Regulations Bilingual English/Spanish

PROFESSIONAL

MEDICAL EXPERIENCE

8/16-12/16 Advance Physical Therapy/Neurological Care Supervisor Temporary Brooklyn, NY

9/15-6/16 Park Sports Physical Therapy & Rehab Practice Manager Brooklyn, NY

1/15-5/15 Manhattan Medical Healthcare Internship-Billing New York, NY

7/13-12/14 Starr Physical Therapy, Chiro & Acupuncture Practice Manager New York, NY

2/12-12/12 NYC Chiro PT & Acupuncture Care, PC Medical Biller/Patient Coordinator New York, NY

General 1 Medical, PLLC

3/08-12/11 Cynergy Physical Therapy, PC Office Manager/Personal Asst/Patient Coordinator New York, NY

5/10-12/11 Mark Thompson Acupuncture & Physical Therapy Patient Coordinator New York, NY

Managed four facilities.

Balanced Company bank accounts.

Responsible for staff pay roll.

Prepared agendas for staff, billing personnel and other meetings.

Prepared, collected, organized, and entered data as needed for weekly and quarterly reports.

Prepared monthly incentive reports for each therapist, with a breakdown of how many patients seen, and charges to insurance.

Prepared monthly and year-end financial analysis reports.

Assisted with defining hours of operations for the office and personnel.

Assisted in the hiring process of Administrative Assistants, Acupuncturist & Chiropractor.

Created Office Training Manuals.

Worked alongside IT personnel to keep network and computer systems updated.

Liaise with building management, security, cleaning, laundry services and other agencies.

Managed incoming and outgoing correspondence.

Maintained office equipment and supplies.

Performed outpatient coding.

Coding medical records with ICD-9, CPT-4.

Utilizing company software and input information into computerized patient record system.

Submitted charges to insurance through billing program from fee slips.

Follow-up with Insurance companies for outstanding claims, or denials, for all departments.

Dealt with billing department to solve any outstanding or denied insurance visits.

Responsible for Authorization/Notifications for all departments.

Cross referenced therapist notes with procedure codes billed when undergoing auditing.

*For all departments; Chiropractic, Physical Therapy, Medical/Osteopathic/Pain Management and Acupuncture.

Greeted patients.

Verified Insurance benefits for all departments.

Assisted with scheduling/rescheduling patient appointments and phone lines when needed.

Explained to patient’s insurance benefits and medical financial plan.

Addressed and resolved customer service complaints.

Responsible for accounts receivables of insurance checks and co-pay’s.

Processed co-pay's at end of month through credit cards left on file, or sending invoices to patients and following up.

Created and re-created patient registration forms.

Implemented new no chart filing system through scanned charts, notes and receipts.

NON-MEDICAL EXPERIENCE

6/94-8/02 Sevilla Graphics & Printing Co-Owner New York, NY

Clients: Different types and sizes of business offices, Celebrities & Recording Labels (such as; Mark Anthony, Tito Puente & Fania Records)

Assisted with job proposals and negotiations.

Addressed and resolved any complaints from clients.

Scheduled all graphics and printing jobs according to priorities/deadlines.

Attended conferences & events.

Supervised all personnel:

-Seven Graphic Designers

-Four pressmen

-Three Administrative Assistant

-Four courier/delivery personnel

Defined all personnel work schedule.

Organized staff meetings.

Assisted in hiring and firing process of all employees.

Prepared and processed payroll.

Balanced bank accounts.

Responsible for accounts receivables and payables.

EDUCATION Pending Bachelors, Lehman College Bronx, NY

Major Sociology Minor#1 Teaching

Minor #2 Spanish

2014 Kingsborough Community College, Brooklyn NY

National CMAA Medical Administrative Assistant Certification

National CBCS Billing and Coding Certification

2001-2003 Associates, Katharine Gibbs NY, NY

Legal Executive Assistant

Dean’s List, Presidents List, Perfect Attendance

2003-2008 Certificate, Board of Education Queens, NY

Learning Leader

Volunteered with the Board of Education 5 years

REFERENCES Available upon request.

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