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Management Manager

Location:
Chantilly, VA
Posted:
May 12, 2017

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Resume:

Tony DelAguila **** Walbern Court Chantilly, Virginia 20151 571-***-**** acz9yu@r.postjobfree.com

SUMMARY: Seasoned Contractor looking for long term position with over 27 years in the Information and Technology Management industry with technical background and disciplines in various fields, specializing in Configuration Management;

Experienced professional with a strong background in Configuration Management since 1997. Versed in Configuration and Change Management; Release Management, Asset management tracking; hardware inventory auditing; Enterprise management; Release and deployment. Well versed in CM documentation; processes and procedures. Conducting software development reviews and software distribution; administration of software baselines; software quality assurance. Adept in providing customer service and training on Configuration Management, Change Control and Release Management functionality and practical applications. Versed in CMMI (Capabilities Maturity Model Integration), ITIL (Information Technology Infrastructure Library) and ISO 20000. Administrator for various CM tools (Atlassian too suite, Endevor, Version Manager and Tracker, Dimensions, Truechange and CMVC. Subversion, Rational ClearQuest and ClearCase, Rose, RequisitePro, and Robot, Rational Team Concert (RTC), Redmine )

Documenting processes and procedures using various tools; MS-Word, VISIO, Project, Excel, SharePoint, and Others

Demonstrated lead capabilities of CM team, both local and nationwide on small, medium and large complex systems serving as a Single Point of Contact. Working with requirements to meet customer goals and objectives. Build software code and analyze builds for errors. Provide formal supporting documentation as needed (Effective written and oral communications skills). Work with development team to ensure accurate content, trace ability and timing. Practice continuous process improvement of existing resources and processes.

Demonstrated ability to manage multiple projects and bring each to a successful completion on schedule.

Currently hold Agency-CIA Top Secret/SCI (Vetted 12-2014 Active).

EDUCATION:

Computer Learning Center, Springfield, Virginia.

●Technical Trade Degree in Computer Programming May 1985.

●Technical Trade Degree in Computer Operations, January 1986.

Concordia Online College & University

● Bachelor of Science Degree with Major in Information Technology, June 2003 (1)

CERTIFICATES:

●Certificate, in ITIL (Information Technology Infrastructure Library V3) May 2010

●Certification in ITIL (Information Technology Infrastructure Library V1) October 2003

●Certificate, Introduction to CMMI Continuous Representation, V1.1 August 2004

MIS INDUSTRY EXPERIENCE:

Mainframes: MVS and VM, JES2, REXX, RACF, JCL, JES, Batch Jobs, CA-Endevor, Omegamon CICS, IDMS, IBM Utilities, TSO/ISPF, VTAM, ACF2, Netview,

CM Specific Tools:

CMVC, Heat, Dimensions, BMC Remedy, PVCS 6.5, 6.7.10, SharePoint, Borland Star Team and Caliber, LiveLink use and Administration. Ant, Subversion (TortoiseSVN), Visual SourceSafe (VSS), Documentum, Rational ClearCase, ClearQuest, Rational Team Concert (RTC), Rational Requirements Composer (RMC), Rational Quality Manager,. RTH- Requirements and Testing Hub, Altassian Tool Suite - Jira, Confluence, Crucible, GIT and Gerrit, Bamboo, SharePoint, Rally – Agile, StarTeam, TrueChange, Maven, Jenkins/Hudson, Redmine, Other Free Open Software (FOS)

Other Software:

NT Novell, UNIX/Linux Systems and Commands(AIX/Solaris), Planet, PeopleSoft, Honeywells POMSnet, CA Unicenter Service Desk Plus, General Dynamics RSDSS, Seibel/eTrack, Siebel Service and Call Center, ServiceWise, Method Composer, Requirements Composer, Light Exposure to Corticon Metastorm and DB Administration using TOAD, Other Open Source Software, Netscape

Languages:

COBOL, C, HTML, REXX, FORTRAN, Assembler

PC Experience:

MS-Office suite of tool; MS-Project, MS-Outlook, MS-Power Point, MS-Explorer, MS-Word, VISIO, MS-Express, MS-Scheduler, MS-Access, MS-Excel, FrontPage, Windows 7, XP, 2000, WordPerfect, DOS, MS - Active Directory Administration.

Raytheon/Fairfield Technologies Inc.

01/2016 – Present – NOAA/NWS/AWPIS Contract. Establish and update the CM process as necessary. Update and Document Process and Procedures into a standardize format, incorporate those changes and Train Personal. Automate manual process as much as possible. Assist in migration to an Agile Methodology (Disciplined Agile Delivery). Run Scrums as needed.

Sapient Federal Solutions

09/2015 – 01/2016 – NIH/HRSA. Establish, Configure and integrate Jira, Crucible and Confluence, network troubleshooting Sysadmin functions. Responsible for Builds and Production releases

General Dynamics

06/2014 – 09/2105 – NGA. Responsible for Configuration Management, Change Management Release, Build and Deployment Management. Tasked with improving, implementing and updating Change, Configuration, Release, Build and Management process for NGA. Administering CM project tools; Subversion and Jira, recommending changes and improvements for tools and process. Managing Iterative Integration, support build and deployment activities, document and provide status of the deployment to management updating process and procedures. Updating Program Documents as needed and maintaining them as part of the CMDB

Phase One/Computer Technology Consultants

01/2014 – 5/2014 - USDA/APHIS. Assess, document and improve Release Management processes, procedures, policies and plans for Build, Release and Improve Continuous Integration process.

Sevatec/TrustedQA

10/2013 –01/2014 – Department of Transportation – FMCSA – Contract – Analyze current “As-Is” processes and procedures and recommend roadmap for improvements.

Booz Allen Hamilton/Teksystems (Formally Computer Sciences Corporation/Teksystems)

12/2012 – 10/2013 – Contract - CM and Infrastructure support for the Army Enterprise Management Decision Support (EMDS)

Configuration Management and Infrastructure support (Configuration, Change and Release Management). Administering CM project tools Maven, Subversion and Jira, recommending changes to tools. Entering Enterprise errors in BMC Remedy, Managed Iterative Integration, CMDB, System Patching, support build and deployment activities, document and provide status of the deployment to management updating process and procedures. Assisting QA and Test team as needed. Run SCRUM Meetings.

Salient Federal Consulting

12/2011 – 12/2012 – Nuclear Regulatory Commission (NRC) - Configuration Management; Update and Document Process and Procedures into a standardize format and incorporate those changes into the CMDB. Rational Support Help Desk – Administering Rational Tools ClearQuest and ClearCase; also managed Rational Team Concert (RTC) JAZZ. Documenting and maintaining workflows in VISIO. Additional duties included Project Management, performing management, planning, organizing, securing, and managing resources to achieve specific government goals.

Deloitte Consulting.

6/2011 –12/2011 – Contract - Configuration Management for the FinCEN program. - Led Configuration Management, processes, procedures, policies and plans for the FinCEN program. Performing Administrative duties for CM tools Subversion and JIRA. Responsible for Managing Daily builds across multiple environments; deployment to Test, UAT and Production environments in an Agile CM shop.

Tangible Inc.

9/2010 – 5/2011 - CM/QA for the FBI SMIS-CPS program. - Duties include CM as well QA for the FBI SMIS-CPS program. Setup and initiation of CM (Configuration, Change and Release Management) as well as QA process and procedures, Document Creation, CMDB setup. Install and maintenance of IBM’s Rational ClearQuest, ClearCase and ReqPro. Re-baselining of CM databases. Establishment of Project central repository for project documentation and CI’s. Training of team members in CM and QA processes and procedures. Project Quality Assurance, Document Reviews, PAL (Process Asset Library) establishment. Tasked with conversion of CM tools to Open Source Software Tools (Subversion. RTH. Jira, SharePoint).

Northrop-Grumman/TrustedQA

6/2010 – 9/2010 – Contract - CM/Software Build Engineer - Software Build Engineer/Application Administrator, part of the team that maintains, administers, and installs DTS software changes. Responsibilities include creating, maintaining, and executing scripts and processes used to facilitate software builds, configuration, and reporting processes for the DTS application. Perform CM Audits and application administration activities associated with installing, configuring, troubleshooting, and expanding suite of tools used to manage the DTS Program. Duties also included writing UNIX scripts and troubleshooting UNIX based software applications.

Qivliq/Truestone/TKC Communications

9/2009 – 6/2010 - CM/Compliance Manager

Managing the CM team at an Enterprise Level, with personnel at Herndon, New Orleans and Denver. Improving communication between remote sites. Responsible for maturing and improving Enterprise Level CM process for DOI/MMS contract. Responsible with running of CRBs (CCB) and improving the CRB process. Also tasked with evaluations of next generation CM Asset Enterprise Architecture tool suite. Improve CM Asset Management process and documents; improve communication process at the Enterprise Level. Tasked with improving Asset Management including tracking and documenting.

Lockheed-Martin/Edge Professional Services

3/2009 – 9/2009 – Contract - Senior Configuration Manager

Six month contract to assess, document and improve Lockheed-Martins Configuration Management processes, procedures, policies and plans for the U.S. Mint – Washington D.C. Managed maintenance and updates of CM tools; PVCS Tracker, Version Manager. Tasked with Running of the CCBs and CRBs. Also tasked with evaluations of next generation Enterprise Architecture tool suite. Creation, Documentation and Training of CMDB, Improved CM process and documents, improved communication process

General Dynamics

1/2007 – 2/2009 – Configuration Manager /Temporary Manager.

Configuration Management Duties included; Responsibility for a manual form of Version Control for Configuration Items, implementing CM procedures. Writing CM Plan, CM Policies, Procedures and Work Instructions. Assisting Change Management as well as Release Management with Plans, Policies and Procedures. Working on General Dynamics IT ISD move to ISO-20000 certification. GDIT CM – FEMA: Assist in contract shutdown and transition to new contract. Update documents as required. Serve as CM-POC during transition. Continue builds and CM process during transition.

Management Duties included; leading a team of 5, ensuring customer satisfaction, implementing ITIL standards on the Service Desk, addressing issues as they arise. Service Desk Lead Duties; Responsible for supervising the General Dynamics Information Technology – Intelligent Solutions Division Service Desk Team, Provide active “hands-on” coordination of Service Desk staff, develop and implement processes for an efficient and effective Service Desk. Work with Problem Management to ensure maximum resolution in minimum time and or work-around, identifying trends, creating change, incident and service tickets in accordance with ITIL practices.

Honeywell / Man Power

11/2006 – 1/2007 – Contract – Configuration Management for POMSNet. After receiving word from Defense Threat Reduction Agency (DTRA) of impending downsizing, accepted a temp-to-perm position with Honeywell as a Configuration Manager for Honeywell’s POMSnet project. Responsible for Rearranging, organizing and maintaining Test Lab. Maintaining Development Test and Development Production Servers. Ensuring weekly builds are successfully completed, released and install on servers. Responsible for Documentation and assisting in CCB meetings and weekly status meetings.

QSS Inc.

1/2006 – 11/2006 – Configuration Management for Defense Threat Reduction Agency (DTRA)

Assist project in developing successful configuration management strategies, documenting processes, and procedures as well as process improvement activities. Using VISIO, oversee the change control process for the DTRA Enterprise project network. Establishing and coordinating the activities of the Change Control Board (CCB) and ensuring that system changes take place in an identifiable and controlled environment such that additions, deletions, or changes made to the system do not compromise the Approved Baselined system.

Comsys/Marriott International Information Technology

10/2005 To 12/2005 – Contract – Enterprise Configuration Management. Responsible for documenting and organizing all aspect of Project CM including, writing and updating processes and procedures as appropriate, CM tool administration and documentation of PVCS Tracker and Version Manager for Windows and UNIX environments. Also tasked with documentation control, version control, CM, Change Management, and Release Management.

Science Applications International Corporation

7/2005 To 8/2005 –- Contract – Configuration Management for USMC TFSMS and CWDA Project. Responsible for documenting and organizing all aspect of Project CM including, CM tool administration and documentation of PVCS Tracker and Version Manager. Also tasked with documentation control, version control, CM, change management, and release management, also responsible for writing processes and procedures as appropriate. Publishing release notes on central website after reach release.

UNISYS / Sapphire Technologies

4/2004 To 10/2004 – Sapphire Technologies (Sub Contractor to Unisys/TSA)

10/2004 To 6/2005 – Unisys Employee - Transportation Safety Administration(TSA) Configuration Management Process Manager. Conduct and assist in quality assurance audits of projects to relevant standards. Conduct present-practice assessments in various aspects and develop strategies to implement sound practices. Write and revise program-level processes and procedures. Conduct training classes /sessions in configuration management, quality assurance, and other quality management practices. Assist project personnel in developing successful configuration management strategies. Assist projects with documenting processes and procedures as well as assist with process improvement activities. Maintain SharePoint.

ZENETEX Inc.

09/2003 To 3/2004, Release Manager for the Pentagon Renovation Project(PENREN). Responsible for writing Process and Procedures for Release Management. Establishing Baseline for Hardware Configuration, Software and Documentation. Implementing Version Control Software for Configuration Items using PVCS Version Manager and Tracker. Identify Candidates for releases and builds and verify those candidates with customer. Schedule and negotiate releases with stakeholders and adjust and correct any conflicts. Publish release notes.

ENTERPRISE INFORMATION SERVICES INCORPORATED

08/2000 To 09/2003, Configuration Management, Project Lead - USDA/FNS Project Lead for Configuration Management. Responsible for performing all levels of Software Configuration Management, including SEI’s Capability Maturity Model. Provide Configuration Management support to for development team. Responsible for performing configuration management builds as well as Release Management. Over see conversion of Mainframe Programs to client/server/Web-based environment. Perform Endevor mainframe administration, as well as ACF2 rule clean up, in support of the USDA Food and Nutrition Service (FNS) systems. Provide contract deliverables and technical updates on required dates e.g., CM and QA plans, CM and QA handbooks including standards and practices, CM and QA monthly status reports, technical knowledge of all phases of applications systems analysis and various project schedules for several subsystems under FNS/ITD in order to track tasking and resources. Provide and recommend technical solutions in terms of both hardware and software requirements, configuration and alternatives. Assist in technical reviews.

Temporary Project Manager, responsible for overseeing the daily activities of a multimillion dollar Government project. Responsible for managing and supervising eleven people in CM and QA. Perform employee reviews, budgeting, and administrative duties for contract. Act as a liaison between Government personnel and company personnel. Responsible for successfully managing product trial and product support. Managing the scheduling and deployment of System Engineering resources to optimally reduce cost and capture revenue opportunities. Developed, presented and implemented new support strategies and communicated process to group.

CONTRACT MCI WORLDCOM/Ajilon

06/2000 - 08/2000, Configuration Management/Systems Ingegration - Configuration Management Consultant, contracted to MCI WorldCom, Responsible for weekly and daily builds, on a UNIX platform. Documentation Maintenance, Maintaining PVCS 6.5 and all its repositories. Also responsible for advising refinements in the Configuration Management Process and correcting as needed. Light re-write of UNIX scripts for better execution.

PEROT SYSTEMS /VistaRMS

4/1999 To 7/1999 – VistaRMS (Sub Contractor to Perot Systems)

7/1999 To 6/2000 – Perot Systems Employee – Configuration Management/Systems Integration - Configuration Management Consultant, contracted to Perot Systems Corporation, Responsible for advising refinements in the Configuration Management Process as well as the system life cycle to work at maximum efficiency. Re-document current procedures for better clarity and ease. Responsible for Development, Test, and Production build (compile) environment, within a UNIX environment. Responsible for ‘Fast Tracks’ (Emergency Fixes and Corrections). Trouble shooting errors during compiles, working with developers to correct errors. Ensuring correct versions are migrated into “Model Office”(Working Copy of Production) and production. Perot Systems Associate – National Car Rental Account., check-in checking out of “TrueChange” as well as responsibility for System builds; Both Development, Integration Testing and Customer Test environments as well as Production support, and Configuration Control, Y2K Verification.

ALTA SYSTEMS INCORPORATED

11/1997 To 4/1999, Configuration Management - Senior Configuration Management Analyst/Task Leader. Responsible for Controlling and Base-lining, Configuration Control. Using PVCS 6.0 VM and Tracker to control Program Version Control and Inventory, as well as Documentation Control and Inventory. Endevor Administration, CCB meetings, both Formal and Informal. Customer Walkthroughs, IDMS Migrations for Dialogs, COBOL source, JCL Batch jobs and CLISTS. Setup and Submission of JCL Jobs, Additional duties include ACF2 consultations, Provide informal Training sessions as required. Designed, Wrote and implemented a VM REXX program to track migrations of dialogs, and batch jobs, updated as necessary.

TEMPORARY CONTRACT: GOVERNMENT SYSTEMS INCORPORATED

6/1997 To 11/1997, Project Manager - Responsible for installation of Government ISDN circuits, 9.6 to T-1, T-3’s and Partial T-1’s. Responsible for ensuring circuit was delivered by local Telco, ensuring that vendor delivered equipment, scheduling Fe’s for installation. Also responsible for trouble shooting installation problems with FE and Telco.

COSULTING CONTRACT: INTEGRATED MANAGEMENT SERVICES INCORPORATED

02/1997 To 6/1997, Network Security Analyst - IMSI/CNS, Network Security Analyst, Corporation for National Service, responsible for performing threat and vulnerabilities analysis, Network risk analysis. Producing documents based on findings according to OMB Circular A-130 and OMB 90-08. Analyze findings with client.

CONSULTING CONTRACT: COLLINS CONSULTING GROUP

06/1996 To 02/1997, Information Security Specialist

●Information security support, Sensitivity assessment, Policy and documentation development. Application Inventory

ELECTRONIC DATA SYSTEMS CORPORATION, - 03/86 to 06/96

●01/1996 To 06/1996, Configuration Management - EDS-STel Project, Configuration Management.

●03/1993 - 01/1996, Communications Technician - EDS Washington District

●06/1991 To 03/1993, Data Security Analyst – EDS Washington IPC

●04/88 To 06/91, Network Operations - EDS Washington IPC

●03/86 to 03/88, Previous Assignments - Tape Operator, Tape Librarian, Resource Operator, Scheduler,

DAMART Functions, Abend Resolution, Print Operations. Obtained and maintained Top Secret Clearance for U.S.

Army ASIMS Account.

MIS INDUSTRY EDUCATION:

●Introduction to "C" - Intensive 40 hour class on "C" language

●Customer Relations - 16 hour class on EDS and it's Customers

●VTAM for System Programmers - 40 hour class on VTAM Programming

●Intro. to Leadership - 8 hour course on Basics of leadership

●Personal Time Management - 8 hour course on time management

●Effective Business Writing - 16 hour course on Business Writing

●UNIX System - 40 hour course on UNIX OS and Commands

●Client/Server - 8 hour course on Distributed/Open systems

●Ethernet Hands-on - 40 hour course on Ethernet LAN's

●PULSAT - 40 hour course on GM's Satellite Network

●Introductions to LANs - 24 hour course on Fundamentals of LANs

●PC / LAN Overview - 24 hour Course on PC and LANs

●TCP/IP Architecture and Protocols - 18 Hour CBT course

●Compaq Certification - 36 hour course on Compaq PC Repairs

●Novell NetWare Administration Basics - 24 Hour CBT course

●Windows NT Administration Basics - 16 Hour CBT course

●Graduated From EDS-OPD Program, February 1987.

●Graduated From EDS-NCT Program, February 1990.

●Completed EDS-PULSAT Training Certification, December 1994.

●Completed COMPAQ Training Certification, March 1996.

●Certification in ITIL (Information Technology Infrastructure Library) October 2003

●Introduction to Capability Maturity Model Integration Continuous Representation, V1.1 August 2004

PROFESSIONAL ACHIEVEMENTS:

●Hold an active Top Secret (DoD) Government Level Clearance.

●Completed the OPD Program in less than 18 months (Norm 24 months).

●Recognized for Perfect Work Attendance for the Business year.

●Became a Premier Network Technician, Completing all requirements of the NCT; First of twenty-three operators, learning all aspects of EDS*NET, P&L and Customer Relations.

●Recognized for work performed while assigned temporary duty to the "Harrison Migration Project". Also Recognized for work performed on the "Hitachi Data Systems VM Migration Team"

●Designed, Programmed, and Deployed a VM REXX Program for creating ACF2 IDs. On personal time.

●Designed, Programmed, Installed and Implemented TSO C-Lists for the Camp Hill IPC Migration to DSAS (Data Security Administrative System).

●Wrote Training Documentation for Data Security Administrators and Interfaces. On Personal Time.

●Became a Premier Technician for "Postal Buddy".

●Wrote Training and Documentation manual for Postal Buddy.

●Re-wrote Configuration Management Plan for USDA/FNS

●Re-wrote Configuration Management Manual (SOP Documentation) for USDA/FNS

●Successfully Completed and Implemented Y2K Changes for USDA/FNS Systems (VM and MVS Mainframes)

Telecommunications Experience:

Amdahl 5890/600, CPU Fireberd MC6000 Equipment, Cabletron Hubs, Motorola High Speed Modems, Telenex Autoscope, GM Pulsat PES 9000, IDNX Network Equipment, IBM 3745/3725 NCP, ODS Hubs, AT&T Digital Modems & DSU, CISCO Routers 2500, 4000, 7000, Gateways (Mainframe level) Protocols: X.25, X.100, SDLC, SNA, BISYC, ASYNC, and TCP/IP

PERSONAL: Documentation Oriented. Able to interface with different levels of management, Team Manager and Treasurer of SFL League Chantilly Lightning Adult Soccer Club, Treasure of Walney Estates HOA, Inc., Bi-Lingual. Currently hold DoD Top Secret/SCI (Active).



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