Gopalakrishnan Vadivel

Lead Implementation at Conduent

acz9qh@r.postjobfree.com

+91-903*******, +91-824*******

“Professional with 11+ years of experience in the IT industry, with exposure to all phases of the SDLC in the US Health Care – H&W domain and ETL work flows.”

Total IT experience includes roles as Senior Configuration Analyst, Senior Business Analyst and Lead Implementation.

Extensive experience in leading and managing Business analyst’s & Quality analyst’s across Kochi, Noida and Gurgaon locations.

Core domain expertise around H&W benefits and ETL process - Data management, HRIS Payroll, HRIS Census and Carrier Interface files - ANSI & Flat files.

Extensive experience across testing – ETL file testing, Database testing, Web testing, Mainframe – Job testing, System testing, GUI testing, Content testing and IVR testing SPECIALITIES:

US Health care - Health & Welfare Benefits:

Implement and Administrate the H&W benefits for new and various ongoing clients – Process involves Annual enrollment, Retiree enrollment, COBRA enrollment, EOI process, Medicare, CMS and other ongoing events. Experienced in implementing Obama’s – Cobra stimulus plan. Data Management:

Implement and Administrate the HRIS Census and HRIS Payroll data for various US clients in our system.

Process involves Requirement analysis, Data analysis & research, Data conversion, Data mapping, Data loading, Data validation, TP creation, Database testing, and Payroll deduction file creation and testing.

Vendor Management: (Health Care Providers):

Implement and maintain the vendor files (ANSI 834, Flat files) for various US clients in our system.

Process involves Requirement gathering, Requirement analysis, BRD/FS creation, ANSI 834 & Flat file creation (SQL server), TP creation and file testing. DB Tools: SQL Compare, SQL Data Compare, Beyond Compare. EDUCATION

Aug 2003 – May 2006 DR. M.G.R EDUCATIONAL AND RESEARCH INST OF TECH, CHENNAI. MCA - Computer Application

May 1999 – Apr 2002 BANNARI AMMAN INST OF TECH, SATHYAMANGALAM. BSc [AS - CT] - Applied Science - Computer Technology EXPERIENCE

2016 Nov – Till Date CONDUENT, KOCHI [Split up from Xerox] Lead Implementation

Responsibilities - Initiate/Kick Off Project

- Create project plan with relevant details such as Effort estimations.,

- Task Allocation Track deliveries for against SLA

- Planning the project (Base Line.Schedule, Estimated Resources, Estimated Duration, Risks)

- Coordinates meetings with project manager to discuss project impediments, needed resources or issues/delays in completing the project.

- Initiating meetings with technology team for walk-through of BRD or issue resolution

- Initiating periodic audit on all standard procedures to make sure all of them have been adhered as per company policy and pro- actively reducing the quality issues.

- Preparing monthly dashboard and have a meeting with Program and Project managers. Discussions on Parameters like team utilization, quality, SLA, cost saving measures.

- Initiating and putting forward a environment of innovation through by which we can earn team capacity and process excellence.

2009 Aug – 2016 Oct XEROX BUSINESS SERVICES INDIA PVT LTD, KOCHI. Senior Business Analyst

Responsibilities - Interact with the Vendors & On-site client team to obtain the Complete project requirement specifications.

- Touch base and follow-up with the Vendors to get clarified on the concerns rose in the BRD.

- Responsible for the design and development of

Implement change request or orders of the client.

- Responsible for creating and reviewing the Data

mapping documents, Business Requirements

documents and Functional specification.

- Preparing and reviewing the test plan as per the BRD and FS.,

- Work with peers in writing Mainframe and SQL queries, to perform thorough testing.

- Document the defects if any, ensuring the defects logged in the Defect tracker is fixed before delivering the task. 2006 Jun - 2009 Jul AONHEWITT INDIA PVT LTD, CHENNAI. Sr. Setup Configuration Analyst

Responsibilities - Uses proprietary systems and tools to set up and configure.

- Tables/parameters in the Hewitt system as defined by the analysis of the Systems Analyst.

- Prepares and executes all testing (unit, integration, acceptance and regression) of the systems.

- Writes configuration, procedural, and technical documentation based on the analysis specifications and requirement documentation.

- Utilizes relevant problem-solving resources and communication skills (verbal and written) as needed when unexpected results occur.

INNOVATIONS:

- Validation BRD Creator – With less manual intervention, this tool automatically creates initial validation BRD.

- FF Data Testing - This tool helps to identify Data issues in the ANSI FF file and saves a lot of time reviewing the file.

- ANSI 834 Convertor – Preform a complete testing on ANSI format file is highly time consumable and quality comprise. This tool helps to convert ANSI file into a flat file, which is very easy to perform full testing.

SKILLS

Programming Excel Macros, VB, VB.Net.

Technical Claredi, SQL server, Active Batch, Quality Center 10, CM Synergy, JIRA, Mainframe – JCL and ADB2.

Organizational HRO Workbench, Maestro, KnowledgeBase, Advantage. Testing Manual testing, Web testing, System testing, Database testing, ETL Testing and Mainframe testing.

LANGUAGES KNOWN

Tamil, English and Malayalam

I declare hereby that the above mentioned are true to the best of my knowledge.

(Gopalakrishnan Vadivel)

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