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Customer Service Manager

Location:
Winter Springs, FL
Salary:
45 and up
Posted:
May 11, 2017

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Resume:

Carlos Mark Thompson

**** ********** **., ********, ** 32750

(Home) 407-***-**** (cell) 407-***-**** acz9nv@r.postjobfree.com

SUMMARY

Highly driven professional with exceptional proven work experience. Ability to set priorities, and initiate viable courses of action to attain objectives, while still maintaining strong analytical and decision making skills. Demonstrated knowledge and thorough understanding of my role and responsibility for all OSHA requirements.

EXPERIENCE

2014-Present Ivey’s Construction Cape Canaveral, FL

Safety Manager

Coordinated daily safety of employees while striving and maintaining to record zero injuries during construction

Supervised 200-300 employees

Achieved a two year project in a seven month time frame

Held weekly Safety Meeting with all laborers

Performed Safety training for all new hires

2012-2014 Calvert Jones Co. Inc. Alexandria, VA

Safety Representative

Coordinated daily safety of employees while striving to achieve zero recordable injuries during construction

Supervised 80-90 employees

Demonstrate appropriate customer service skills related to all internal and external customers, and participate in team building in all work environments

2010-2012 National Construction Orlando, FL

Safety Representative

Performed daily inspections and assisted project safety manager in daily operations

Supervised 110-120 employees

Maintained and followed all Federal, and State site standards also in accordance with companies procedures and regulations

2008-2010 JR. Hobbs Construction Atlanta, GA

Safety Representative

Performed daily inspections and assisted project safety manager in daily operations

Supervised 70-80 employees

Demonstrate appropriate customer service skills related to all internal and external customers, and participate in team building in all work environments

2006-2008 KW Smith & Son Lorton, VA

Safety Representative

Facilitated general training in New Hire Safety and Orientation

Supervised 70-80 employees

2005-2006 Jiffy’s Construction Baltimore, MD

Safety Representative

Performed daily inspections and assisted project safety manager in daily operations

Supervised 130-140 employees

1994-2005 JP Magic Air Orlando, FL

President/Owner

Successful business owner with four employees

Responsible for day to day operations and providing an organized environment.

Supervise and train all employees.

EDUCATION AND TRAINING

Seminole State College of Florida HVAC Certification Sanford, FL

Mid Florida Technical School Security Certification Orlando, FL

Lyman High School Diploma Longwood, FL

CERTIFICATIONS

University Of Alabama

EM 385-1-1 Safety and Health (40 Hour)

OSHA Construction (10 Hour)

Safety and Health Coverage Personal

Protective Equipment Training

Certified OSHA Construction (30 Hour)

Safety and Health Course

CPR and First Aid Safety Training

Lock-out and Tag-out Safety Training

Hazardous Materials operations

Fall Protection Safety Training

Ladders and Stairs Safety training

Scaffolding Safety Training

OSHA Confined Space Safety Training

Hazards Communication Safety Training

Electrical Safety Training

Coaching the Utility Driver

20 Basic plus at Tennessee Valley training Center



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