ANGELICA WILLIAMS

**** ******* ** *, *****, TX **659

Phone: 512-***-**** E-mail: acz9mc@r.postjobfree.com PROFILE

Experienced, detail-oriented and Bi-lingual Human Resources professional with over ten years experience in Human Resources and Office Management. Proven ability to work with all levels of management within an organization to successfully integrate the human resource function with overall business strategies. EXPERIENCE

2014-2016 Office Paper Systems, Inc. Gaithersburg, MD Human Resources Manager

Prepare and conduct new employee orientations

Prepare and process all employee separation notices and related documentation, conduct exit interviews

Ensure Company’s compliance with all State and Federal regulations as well as Company’s policies and procedures

Manage all employee records of benefit plans participation such as insurance and pension plan, personnel transactions such as hires, promotions, transfers, performance reviews, terminations,

Ensure compliance with all DOT Regulations, Driver Qualifications, Background/MVR Searches, Random Drug Testing-FMCSA.

Administer multi-state Payroll (exempt, non-exempt, all deductions such as child support, benefits, etc.)

Responsible for Worker’s Compensation – Recording, Reporting, Representation of Employer.

401K Administrator (enrollments, changes, execute all required annual, semi-annual documentation)

Coordinate all required management and employee training as needed

Executive Administrative aide to President and Vice President. 2010-2014 OneWest Bank Austin, TX

Training Coordinator/Analyst III

Administrator for Learning Management System (SumTotal)

Coordinate materials and support for all call center training needs, new hire class, ongoing learning development

Create and maintain multiple Business unit reports as well as audit reports(training hours, outstanding compliance requirements, etc.)

Administrative assistance to Senior Level management, Senior Trainers and Instructional Designers

Training Sharepoint Site administrator

2004-2010 H.L. Chapman Pip. Cons., Inc. Leander, TX Human Resources Manager

Identify legal requirements and government reporting regulations affecting human resources functions and ensure policies, procedures, and reporting are in compliance.

Coordinate management training in interviewing, hiring, terminations, promotions, performance review, safety, and sexual harassment.

Advise management in appropriate resolution of employee relations issues, when needed coordinate with corporate office for escalated employee relation issues

Plan and conduct new employee orientation to foster positive attitude toward company goals.

Administer salary administration program to ensure compliance and equity within organization.

Prepare employee separation notices and related documentation, conduct exit interviews to determine reasons behind separations and reduce turnover rates, work with corporate Legal Dept. when necessary

Keep records of benefit plans participation such as insurance and pension plan, personnel transactions such as hires, promotions, transfers, performance reviews, and terminations, and employee statistics for government reporting.

Process all payroll maintenance, including all employee deductions, state, federal maximum allowable amounts, child support, etc. (for multiple states as required) Collections Manager

Confer with customer by telephone in attempt to determine reason for overdue payment, review terms of service or contract with customer.

Continually work with Comptroller and Division Managers to lower DSO and improve all around collection

Prepare schedules for monthly/quarterly local and corporate reporting

Credit Approval and Evaluation for establishing new and ongoing customers

Identify legal requirements, prepare pre-notices, lien, bond claim information with attorneys and lien services 2001-2004 Office Paper Systems, Inc. Gaithersburg, MD Human Resources Manager

Prepare and conduct new employee orientations

Prepare and process all employee separation notices and related documentation, conduct exit interviews

Ensure Company’s compliance with all State and Federal regulations as well as Company’s policies and procedures

Manage all employee records of benefit plans participation such as insurance and pension plan, personnel transactions such as hires, promotions, transfers, performance reviews, terminations,

Ensure compliance with all DOT Regulations, Driver Qualifications, Background/MVR Searches.

Administer Payroll (exempt, non-exempt, all deductions such as child support, benefits, etc.)

Responsible for Worker’s Compensation – Recording, Reporting, Representation of Employer.

401K Administrator (enrollments, changes, execute all required annual, semi-annual documentation)

Coordinate all required management and employee training as needed

Executive Administrative aide to President, Vice President and CFO. 1998-2001 Waste Management, Inc. Gaithersburg, MD

Sales Coordinator/Executive Administrative Assistant

Record and Report Detailed Revenue and Sales information.

Head Account Representative for Major Accounts.

Maintain customer files ( 10,000+ Customers).

Assist Division President in Day to Day Tasks (Co-ordination of appointments and Meetings, process all documents, arranging presentations).

Assist 100+ customers per day.

Sell, Cancel, and maintain customer accounts. Resolve Customer complaints.

Maintain Customer Satisfaction with excellent customer service skills.

Driver/Route Dispatch.

Train new customer service representatives.

EDUCATION

1999-1999 COMP USA Training Center Gaithersburg, MD

Certification in MS Excel and PowerPoint.

1993-1997 Weston Collegiate Institute York, Ontario – Canada

High School Diploma with honors.

QUALIFICATIONS

Bilingual (Spanish)

Proficient with all Microsoft Applications, Database Programs, Word Processors

Other: ADP eTime, Kronos, PeopleSoft, ComputerEase, eLearning Suite, HRIS-HR3, EmployeEase, HireRight, TimeClock, SumTotal, SQL

REFERENCES

Personal and Professional available upon request

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