Customer Service Office

EXPERIENCE

WELCH FUNERAL HOME, LONGVIEW TEXAS

DECEMBER 2016 TO PRESENT

I currently hold a provisional license for both an embalmer and funeral director through the State of Texas Funeral Services Commission. My duties include embalming human remains (including dressing and casketing), receiving human remains during a “death call”, communicating with families regarding funeral arrangements, assisting with directing funerals, all forms of clerical work (such as obtaining the necessary permits and entering death certificates into the Texas Electronic Records online program), and general customer service. EAST TEXAS CHILDREN’S DENTISTRY, MOUNT PLEASANT TEXAS MARCH 2015 TO DECEMBER 2016

My responsibilities included reception of patients, scheduling appointments, filing insurance claims, taking X-rays, chair-side assisting, generalized customer service and patient coordination and routine use of standard office equipment

STATE OF TEXAS DRIVER LICENSE DIVISION, MOUNT PLEASANT TEXAS

JANUARY 2010 TO MARCH 2015

I was responsible for administering driving tests to applicants for both regular and commercial driver licenses, maintaining state records pertaining to licensing, issuing permits, renewing driver licenses, generalized customer service, use of standard office equipment EAST TEXAS CHILDREN’S DENTISTRY, MOUNT PLEASANT TEXAS SEPTEMBER 2003 TO JANUARY 2010

Office manager for fast paced dental office, supervised two other staff members in the business office. Responsible for all financial transactions, including end of day bookkeeping and making the nightly bank deposit. Coordinated outpatient dental surgery with the local hospital, verified dental insurance benefits, scheduled appointments, chair-side assisting when necessary (was registered dental assistant at the time), general clerical duties and customer service, and all other tasks assigned directly by the dentist

EDUCATION

NORTHEAST TEXAS COMMUNITY COLLEGE, MOUNT PLEASANT

TEXAS

I am currently in the Funeral Services Program, on track to receive an Associate’s Degree in Mortuary Science in May of 2018. I plan to also obtain a Bachelor’s Degree in Business the following year

* REFERENCES AVAILABLE UPON REQUEST

AMANDA CANNON

APPRENTICE FUNERAL DIRECTOR

OBJECTIVE

To utilize the customer service skills

that I have in a productive

atmosphere and to further my

education. I hope to obtain a career

with more balance between work and

home.

SKILLS & ABILITIES

I learn at a quick pace, and I

assimilate well into new

environments. I tackle new

challenges with enthusiasm and I am

well organized. I am a people person,

and I work well with the public.

VITALS

165 State Hwy 155

Avinger, Texas 75630

Cell Phone 903-***-****

Email:

acz9m5@r.postjobfree.com

Contact this candidate