Human Resource Resources

Human Resource Manager

Personnel management, Communication, Recruiting, Problem solving, Detail oriented, Budget planning, Resource management, Employee relations, Benefits administration, Leadership Coaching, Succession Planning, Employment Law Compliance, Compensation Planning and Analysis, Training, New Hire Orientation, HR Policies and Procedures, Performance Management, Onboarding, Organizational Development, Policy, Workers Compensation, Implementation, Affirmative Action, HRIS, SPSS, Windows proficiency, Mac proficiency, Microsoft Word, Microsoft Excel, Microsoft PowerPoint.

Summary

Experienced Human Resource professional with more than seven years’ management and supervisory experience coupled with proven abilities in organizing and managing workforce using proactive approach to develop and communicate new strategies for continuous improvement and organizational effectiveness.

Experience

AT&T Services Inc., Atlanta, GA Mar 2016-May 2017

Human Resource Consultant (Contract)

Served as Human Resource Consultant Supporting a Joint Global Supply Chain and HR initiative

Managed, directed, consulted, and delivered on human resource procedures, programs, systems and policies to ensure compliance and consistent application of Policies and requirements

Managed and audited adherence to various HR Policies

Managed, reviewed, and supported rehire eligibility and restriction process/guidelines

Audited database for accurate labor classifications and advise managers/departments of discrepancies leading to cost saving of more than six million dollars

Conducted investigations and research into classification and reclassification of global labor force

Kenmarc Medical Transportation, Conyers, GA Aug 2008-Mar 2016

Human Resource Consultant

Served as Human Resources Manager of an HR team

Spearheaded, managed and implemented the engineering of the organization’s talent plan, focused on development initiatives, including workforce planning; Provide advice on a full range of recruitment, placement issues and employee relations.

Developed pool of candidates in advance of organizational needs; designed, oversaw and implemented compensation and benefits programs; monitored salary structures; research and make recommendations on retirement and insurance plans.

Assisted with employee actions including new hires, transfers, leaves of absence and terminations.

Responded to non-routine Employee Relations inquiries.

Conducted employee exit interviews and document areas for improvement, as well as, manage attrition reporting.

Managed performance issues, employee relation concerns, project issues and escalate as appropriate.

Provided technical assistance with the application process.

Participated in weekly and/or monthly meetings to improve overall quality of Customer Service.

SafeRide America, Atlanta, GA Oct 2013-Apr 2014

Human Resource Consultant

Served as Human Resource Intern Overseeing HR operations

Developed and implemented HR Strategies in alignment with business objectives; organized HR operations and community outreach programs; Planned, implemented, and coordinated complex programs and activities.

Oversaw the implementation of new HR programs and practices; design strategy for community outreach programs; implemented volunteer recruiting plan; Provide advisory services to managers, employees, and job applicants.

Provided insight and guidance to leadership regarding employee and organizational issues; Provided competitive, labor and legislative intelligence on local environment.

Conducted investigations in response to complex incidents and complaints; involve appropriate departments as needed.

Managed employee recognition programs and processes

Developed documentation in response to employment-related issues

United States Army, Sep 2001-Aug 2013

Wiesbaden Germany/Decatur, GA

Human Resources Specialist (2001-2013)

Managed and performed personnel and administrative functions. Advised the manager and others on human resource matters. Participated in occupational classification and management of human resources.

Collaborated with management and deployment teams to strategically assign practice professionals to client-facing and other roles (internal initiatives, training and faculty, recruiting efforts, etc.).

Provided regular reporting to Talent management as well as management and organizational leadership.

Combined with talent Management team on how to create successful project/office environments (succession planning, rotations, etc.).

Allocate and review work, provide training, work with staff to set and achieve objectives, and guide and advise subordinates for individual development in alignment with organizational objective.

Performed planning and execution functions to support movement in Iraq.

Worked with senior executives coaching and advising on proper HR procedures.

Coordinated performance management process for subordinates.

Dealt with conflicts using HR knowledge and organization policies to resolve issues.

Education

Keller Graduate School of Management (DeVry University), Atlanta, GA

Masters in Human Resource Management

University of Phoenix, Atlanta, GA

B.S in Business

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