Professional Experience Human Resources

Renee’ McLaurin

Phone: 704-***-****

Aubrey, TX *6227 Email: *************@*******.***

HUMAN RESOURCES COORDINATOR

Accomplished and passionate Human Resources Coordinator, with a proven track record of excellence in relationship building, policy compliance management and employee relations and retention. Combines team building, talent development and communication skills with desire to continuously learn and grow to contribute to a positive working environment that achieves maximum results.

Core Competencies

On-boarding

Background Checks

Employment Verification

New Hire Orientation

Benefits Management

Networking

Staffing & Recruitment

Interviewing

Relationship Building

Talent Development

Conflict Management

Employee Retention

Professional Experience

INSPERITY-CHRISTIAN COMMUNITY ACTION, LEWISVILLE, TX 2013 – 2016

HUMAN CAPITAL COORDINATOR

Recruited, pre-screened, selected, scheduled, and interviewed candidates for four resale stores, two donation centers, and exempt positions. Managed 6 direct reports.

Organized and participated in career fairs, generating a pool of new talent.

Completed I9 Employment Eligibility Verification forms, new hire documents, background investigations, and employment verifications / reference checks.

Extended offers of employment for chosen candidates; created offer letters, name badges, Personnel Action Notices, onboarding packets, and employee binders for new hires.

Administered Reveal 5 Panel drug screenings to new hires.

Participated in the annual open enrollment process; processed benefit enrollments, qualifying life events, Evidence of Insurability (EOI) forms, and employee changes/terminations.

Captured feedback during exit interviews which identified development opportunities and succession gaps.

Conducted new hire / volunteer orientations, and coordinated other events and meetings.

Drafted employee and volunteer job descriptions.

Redesigned the General Volunteer and Community Service Programs.

Delivered Results:

Reduced employee turnover by 37% by implementing strategies to recognize and reward employees and volunteers, developing a positive working environment, and effectively resolving issues and grievances.

Cut unemployment costs and workman’s compensation claims by creating set standards.

Recruited and retained over 4,000 volunteers to support the organization’s programs.

On-boarded over 1,200 volunteers per year.

Provided critical administrative support to the Vice President of Human Resources, Human Resource Manager, Payroll Administrator, and Volunteer Manager.

Maintained 1,950 volunteer records in the Volgistics Volunteer Information System.

Heightened public awareness of Christian Community Action.

Additional Professional Experience

CHRISTIAN COMMUNITY ACTION, LEWISVILLE, TX DEC 2012 – MAY 2013

Executive Administrative Assistant to the President, Feb 2013 – May 2013

Medical Front Office Assistant, Dec 2012 – Feb 2013

MANPOWER TEMPORARY AGENCY-CARENOW, COPPELL, TX JUL 2011 – OCT 2012

Private Pay Collector

ROCKY MOUNT FAMILY MEDICAL CENTER, ROCKY MOUNT, NC DEC 2006 – FEB 2010

Medical Front Office Assistant

CIGNA HEALTHCARE OF NORTH CAROLINA, CHARLOTTE, NC Sept 1997 – March 2005

Customer Service Representative I-III

Education & Training

Associate of Arts in Fashion Merchandising

American Business & Fashion Institute, Charlotte, NC

Certification Volunteer Administration MAR 2016

Council for Certification in Volunteer Administration, Midlothian, VA

Only 1,355 certified worldwide

Human Resource Management Certificate AUG 2014

Collin College, Plano, TX

Medical Front Office Certificate MAY 2013

Brookhaven College, Farmers Branch, TX

Medical Office Management & Administration Certificate MAY 2013

Brookhaven College, Farmers Branch, TX

Phi Theta Kappa International Honor Society, President’s List NOV 2012

IT Skills

Microsoft Outlook

Microsoft Word, PowerPoint

Microsoft Office 365

HRIS, Paycom

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