Microsoft Office Quality Engineer

YUAN ZHOU

Mailing address: Apt **, **** Whipple Drive, Blacksburg, VA 24060

E-mail: ********@**.*** Phone: 540-***-****

Summary: Bilingual, Six Sigma, Multitasking, Detail-oriented, Quick learner, Team Player SKILLS

Familiar with GD&T, SPC, MSA, Gage R&R, Capability, FMEA, Control Plan, Poka-Yoke, Troubleshooting, LPA

Familiar with Continuous Improvement, Root Cause Analysis, Cost Reduction, APQP, PPAP, ISO9001, TS16949

Engineering software: Minitab, AutoCAD, SolidWorks, SPSS, Lucid Chart, basic CANape

Office software: SAP, Microsoft Office, Outlook, Microsoft Project, Microsoft Visio

Language: English, Chinese

WORKING EXPERIENCE

TRW Automotive Marion, VA

Quality Co-op(Six Sigma expert) 05/2016- 12/2016

Delegated with multiple Six Sigma Green Belt projects and was highly recognized by various engineers.

Initiated instructions for capability analysis, ETS Machine Calibration, etc as guidelines for following Co-ops

Designed macros in Minitab for monthly capability analysis for 7 production lines (GM, Ford, Fiat Chrysler), and reduced workload from 3 days to 3 hours

Performed mechanical and electronical analysis for more than 100 warranty return gears, ensured all warranty cases received an adequate response within 2 weeks

Redesigned scrapped material handling method and saved 20 seconds per shift from reducing wasted worker motion

Measured and unified component bin size in Ford production line to achieve leveling production

Conducted Repeatability & Reproducibility analysis for Ford and GM production lines and recalibrated failed test machines to catch 100% real defects

Assisted quality engineers in upgrading Control Plans in new product launch processes, fixing 5% of inconsistency with specifications called out in drawings

Reported daily production deviations and implemented Temporary Substitution Actions for GM production line

Assisted quality engineers with 50% of PPAP document control, PSW submissions, 8D problem solving AVIC Heavy Machinery Beijing, China

Quality Intern 06/2013- 09/2013

Assisted quality engineer in designing and implementing Control Plans for a 15-member assembly team

Upgraded floor layout drawings and working station drawings using AutoCAD

Coordinated with multiple departments for nonconforming materials using SAP online inventory system

Interpreted SPC charts to identify defect trends and updated quality related charts weekly BUAA National Big Data Research Center Beijing, China Research Assistant(Statistical Data Analysis expert) 09/2013- 05/2014

Committed 40 hours per week to the project: The effectiveness of implementing National Innovative Research Foundation (Founded by National Natural Science Foundation of China)

Designed and delivered questionnaire to investigate feedback from 128 founded project owners

Compared the similar funding projects in other countries in terms of policy, publications, impact factor EDUCATION

Virginia Tech Blacksburg, VA

M.S. in Industrial and System Engineering, Current GPA: 3.8/4 (Rank: top 10%) 09/2015-05/2017 Coursework: Lean Manufacture, Production System Analysis, Production Planning and control, Usability Engineering, etc. Beijing University of Aeronautics and Astronautics Beijing, China B.A. in Industrial Engineering, Cumulative GPA: 3.5/4 (Rank: 11/60) 09/2010-05/2014 Activity: President of Model United Nations Club (2011-2012), First Prize of College Entrepreneurship Competition (2012)

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