Customer Service Sales

*,********* ******, **** ********* SCHOOL AIRPORT 1NO.

KOLKATA - 700079, MOBILE - +91-700******* (Whats’app) +91-858*******

SANKAR GHOSH.

PERSONAL DETAISLS

Date of Birth - 10 / 10 / 1984

E - Mail ID - acz9dg@r.postjobfree.com / acz9dg@r.postjobfree.com

OBJECTIVE

Long term association in the retail of best customer service / Administration with an

Organization of repute and to contribute with best of ability and to grow with & in the

Organization.

OVERVIEW: Over 9 years of cross cultural experienced in a wide gamut of function spanning

Retail / Administration and Business Development. Associated

With companies like “VISHAL FAMILY STORE”, “HUSH PUPPIES (BATA IND LTD)"

“ BLACKBERRYS ” & “PANTALOONS RETAIL LTD.”

EDUCATION

Bachelor of Arts from Calcutta University.

H.S (Commerce) from West Bengal of higher Secondary education.

Madhamick from West Bengal board of secondary Education.

Knowledge of operating MS WORD, EXCEL, SAP, LOGIC and INTERNET.

PRESENT JOB

Now Working with " VISHAL FAMILY STORE” As a Store Manager"

From August ‘2015 to continue …..

.

Job Responsibility mainly included:

Smooth and proper functioning of the Branch.

Supervising the Store & a team for 42 Sales person

Sales and Providing Customer Service to Achieve the target and

Training the team & Decision making.

Global count on weekly Basis.

Ensuring Business Growth and Basket Size

Track on all issues of the Customers & work out the best for Customer

Man Management, Cashiering, Stock Taking and all paper jobs.

Improvising staffs managing all variable factors to get best sale and high standard customer service.

Inventory Management & visual Merchandising.

WORK EXPERIENCE:

Worked with "HUSH PUPPIES ( Bata India )" "which is largest sports / formal shoes

Manufacturers of the world, as “SIS Manager". . Taking care of 4 hush puppies counter

From 1 November '2013 to July ‘2015

Worked with " BLACKBERRYS" from 13th May2010 to 30th October '2013 as a

Asst. Store Manager.

Responsibilities:

Supervising the Store & a team for 8 Sales person, Sales & providing Customer service, Ensuring Business Growth, Man Management, cashiering, stock taking, Improvising staffs and managing of all variable factors to get best sale and set high standards in customer service and Track on all the issues of the customers & work out the best for the customer,

Achieving showroom sales target.

Reporting to RSM and Head Office.

Worked with " PANTALOON RETAIL LIMITED" in Camac street

From 2006 to April 2010 as TEAM LEADER.

Responsibilities:

Providing sales and customer service, Motivating Byers to increase the basket size of their shopping, Stock taking on quarterly basis.

Achieving department sales target.

Reporting to Dept. Manager.

INTERESTS AND ACTIVITISES

Listening to songs / Marketing friends.

LANGUAGES

English, Hindi and Bengali

Kolkata:

Date : ( Sankar Ghosh. )

Contact this candidate