Sales Manager

Theresa Marie Zakarian

Pittsburgh, Pa

c: 847-***-**** e: **************@*****.***

Highly motivated sales and customer service professional with over ten years of experience in proactive account management, notably skilled in the areas of problem resolution and prevention.

Exceptionally articulate with the ability to communicate at all levels of an organization internally as well as externally. Possess excellent written communication skills which augment my interactions with customers.

Solid understanding and knowledge of all the other related business disciplines and how they affect the customer order fulfillment process. Understand that reductions in costs in the overall delivery system of the sales order process has a significant bottom line effect to the organization; consequently, I consistently challenge myself to be more efficient and seek to be a change agent in new processes.

Self motivated performer who consistently exceeds individual sales goals and objectives. Comprehends and endorses team goal concepts and a major contributor to the performance of several sales and project teams.

PROFESSIONAL EXPERIENCE

National Account Manager, Labelmaster January 2016 – Present

Manage and develop the Mid Atlantic region on a National Level

Develop, manage and evaluate customer contracts, programs and agreements

Identify, promote and assist in creating new products, services and customized consulting solutions

New business development

Product, software and consulting sales on a national and plant level

Inside Sales Manager, Labelmaster July 2014 – January 2016

Key project manager during a new ERP system implementation

Created, distributed and trained on new system processes

Responsible for $16,000,000 in annual sales

Reached team and personal sales goals on a consistent basis

Manage 21 sales representative

Train and develop skills in consultative selling techniques

Provided training and sales skill development

Motivate team into excellence

Implement a structure focusing on building long-term customer relationships and account management to increasing program revenue

Manage territories and quotas

Assist with quotes and customer programs

Assist in coordinating our participation at industry trade shows, attending these shows and developing follow up procedures for leads that were generated.

Retail and Alternative Channel Business and Sales Manager, MMF Industries May 2013 – July 2014

Responsible for establishing new channels of distribution

Strategize, organize and manager new business, marketing, tradeshows, etc.

POG design and implementation

Hire, manage, and work with independent sales reps

New product development and custom bulk packaging and bundles

Developed MAP pricing templates and customer quotes by channel and customer

Created and presented customer specific marketing material

Senior Strategic National Account Manager Block and Company

August 2012 – May 2013

Block & Company is a manufacturer of money handling supplies serving the financial, gaming and other currency intensive industries.

Developed rolls and responsibilities

Managed and developed a small team

Managed and developed new business opportunities at a National Level

Inside Sales Manager, Block and Company October 2010-2012

Responsible for $8,000,000 in annual sales

Manage 16 sales representative

Train and develop skills in consultative selling techniques

Provide training and sales skill development

Developed and managed sales contests for reps to drive excitement and engagement that ultimately results in secured sales

Implemented a structure focusing on building long-term customer relationships and account management to increasing program revenue

Build territories and quota expectations

Assist with quotes and customer programs

Assist in coordinating our participation at industry trade shows, attending these shows and developing follow up procedures for leads that were generated.

Field Sales Consultant, Block & Company, Inc July 2008-October 2010

Serve as consultative sales representative to Midwest US.

Travel between Mi, Wi, Ia and Oh to service our customer needs

Empowered to handle all business issues, position requires acute judgmental skills and creativity in problem resolution while identifying potential sales opportunities

Built customized solutions and initiated quotes

Worked with quotes team to source new vendors to meet the customers’ needs and expectations

Work within a team-based sales goal environment. Am sought out as mentor by other team members

Worked with an assigned account base, as well as prospected for new business opportunities

Revenue goals are attained by utilizing a solutions oriented approach and by consistently exceeding outbound call objectives.

Met and exceeded sales expectations

Inside Sales Account Manager, Block & Company, Inc September 2006-July 2008

Serve as an account manager across the country

Met and achieved sales quota

Assisted with other territories and assisted in growing account stability

Empowered to handle all business issues, position requires acute judgmental skills and creativity in problem resolution while identifying potential sales opportunities

Worked independently as well as within a team-based sales goal environment.

Worked with an assigned account base, as well as prospected for new business opportunities

Revenue goals were attained by utilizing a solutions oriented approach and by consistently exceeding outbound call objectives.

Met and exceeded sales expectations

Thomas Register / Thomasnet 2001-2006

ThomasNet.com is the leading product sourcing and supplier discovery platform for procurement professionals, engineers, plant & facility management.

Internet Marketing Consultant

Responsible for several large accounts

Identified and met with key decision makers

Analyzed program, created internet marketing program specialized to meet the customer’s needs

Key Word search research and created customer specific optimization plans based on industry needs and traffic

Responsible for customers thomasnet.com web positioning as well as SEO suggestions

Assisted in preparing for seminars

Analyzed sales generated via web efforts and made suggestions to improve the customers’ ROI

References available upon request

Theresa Marie Zakarian

2410 Kennicott Dr. Arlington Heights, Il 60004

c: 847-***-**** e: ************@*****.***

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