Quality Engineer

SENIOR QUALITY PROFESSIONAL

Improves production quality through proactive and effective strategic planning, troubleshooting, and problem resolution.

Self-starting ASQ Certified Quality Technician / Senior Member offers 23+ years of experience as a Quality Professional with 5 years as an SAP R/3 and Quality Management Module Super User and 12+ years as a Six Sigma Yellow Belt. Award-winning and results-oriented leader manages quality systems efficiently and develops associates for success in fast-paced, high-pressure, world class manufacturing operation. Gained hands-on experience working way up from floor by quickly learning and completing tasks outside immediate scope of job. Communicates in fluent English and interacts effectively with multiple organizational levels of and external customers. Proven knowledge of and value in ISO 9000 and AS9100 certified manufacturing quality improvement and:

Packaging Systems Quality Project Priorities Definition Training Materials

UL and CSA Compliance Complex Project Organization Task Delegation

FDA & Environmental Regulations Standards and Testing Partnership Building

Safety Requirements Training and Encouragement Vendor Relations

Lean Manufacturing Six Sigma 5S

Technical Proficiencies

Software: MS Office Suite, Acrobat SAP R/3, JD Edwards – Oracle, Infor – Power Link, GagePro, GagePak Bluehill 2, Keyence, Tropel, Micro-Vu, Win-Wedge QI Macros and Minitab.

Hardware Installation and Support: Mettler, Instron, Wilson, Zebra, HHP, Keyence, Mark-10, Tropel Flatmaster, Micro-Vu, Nikon, OGP and Denso.

PROFESSIONAL EXPERIENCE

PREMIER ALUMINUM, LLC, Racine, WI 05/2016 – 10/2016

Permanent Mold Aluminum Casting and Precision Machining

Quality Assurance Engineer, 05/2016 – 10/2016

Collaborated with engineering and manufacturing personnel to determine critical part features and review manufacturability of design.

Made recommendations to modify customer part specifications and tolerances as necessary to support cost effective production.

Provided support to operations ensuring consistent application of quality techniques.

Resolved quality issues of capability, tolerance, and material related issues.

Evaluated the quality (dimensional and visual attributes) of product throughout the manufacturing process and prior to shipment to customers.

Effectively communicated and reinforced organizational commitment to quality improvement efforts

Developed and submitted PPAP documents for new product launches per customer requirements.

Participated in the Advanced Product Quality Planning activities to determine appropriate use of existing and new measurement systems during new tool or process design and startup.

Coordinate pre-launch production trial run process monitoring

Participate in the development of Failure Mode and Effects Analysis (FMEA)

Created and maintained Control Plans.

ANDIS COMPANY, Sturtevant, WI 03/2011 to 04/2015

Electrical grooming products manufacturer / unionized machine shop

Quality Engineer, 03/2011 to 04/2015

Addressed and resolved internal and external customer complaints including CAPA activities.

Developed relationships between raw material and purchased component vendors via SQE activities.

Supported product restages and new product launches with Product and Manufacturing Engineering, Sales, Marketing, Legal, Safety and Environmental departments.

Examined, distributed and presented quality-related data and reports to mid and upper levels of organization.

Authored, designed, and reviewed Quality Procedure Manual.

Managed workers who measured and tested product, tabulating data concerning materials, product and process quality.

Created and implemented standards and methods for inspection, testing, and evaluation utilizing knowledge in chemical, electrical, and mechanical engineering fields.

Identified, researched and deployed new measurement system technologies.

Acted as primary contact for UL, CSA, CQC, NCC and other international listing and regulatory agencies.

Managed calibration system for all quality critical metrology.

Initiated various quality improvement efforts, setting, meeting and exceeding quality control objectives.

VESTA, INC., Franklin, WI 07/2010 to 03/2011

Medical device manufacturing company

Contract Quality Engineer, 07/2010 to 03/2011

Wrote equipment, process and product qualification and validation protocols and summary reports.

Wrote product specific control plans for multiple customers.

Served as liaison between customers and project engineers.

Developed and created work instructions for new QC test methods and protocols.

PERMACEL, A NITTO DENKO COMPANY, Pleasant Prairie, WI 04/2008 to 09/2009

Industrial/specialty tape manufacturing/packaging company

Quality Engineer, 04/2008 to 09/2009

Addressed and resolved customer complaints regarding quality including CAPA activities.

Performed, directed and assisted in APQP, PPAP and FMEA activities.

Served as liaison between raw material vendors, UL, CSA and internal / external customers.

Initiated various quality improvement efforts, setting, meeting and exceeding quality control objectives.

Originated sampling procedures and designed/developed forms and instructions for recording, evaluating, and reporting reliable quality data.

CBQ CONSULTING AND SALES, LLC, Racine, WI 06/2006 to 02/2008

Self Employed software evaluation and internet sales

Tested and evaluated quality system software and programs for developers.

Sold products on line through eBay and Amazon.

Processed, shipped and fulfilled orders.

S.C. JOHNSON & SON, INC., Racine, WI 12/1992 to 02/2006

Household chemical manufacturing / packaging company

Quality Engineer, 04/1996 to 02/2006

Created and managed quality control programs in specialized areas of quality control engineering such as design, incoming material, product evaluation, product reliability, inventory control, software, research and development, CAPA and FMEA activities as well as administrative application.

Established proposed quality and reliability expectancy of finished product based on current standards determined by developing and analyzing statistical data and product specifications.

Supported product restages, new product launches, and formula changes, often collaborating with Sales, Marketing, Legal, Safety and Environmental departments.

Initiated various quality improvement efforts, setting and meeting quality control objectives.

Achieved significant improvements in productivity and outgoing quality by training and supporting 200 production employees on quality policies, procedures and Statistical Process Control techniques. Prepared, promoted, scheduled and presented training activities for product quality and reliability. Compiled and wrote training materials and conducted training sessions on quality control activities.

Addressed and resolved internal and external customer complaints regarding quality.

Served as liaison between vendors and internal and external customers.

As SAP Super User, created and revised training materials, leading 200+ training sessions, as well as providing ongoing support and training for production staff.

Examined, distributed and presented quality-related data and reports to mid and upper levels of organization.

Authored, designed, and reviewed Quality Procedure Manual, Line Operator Instructions and MSDS data for 10 production lines.

Created and implemented standards and methods for inspection, testing, and evaluation utilizing knowledge in chemical, electrical, and mechanical engineering fields.

Originated sampling procedures and designed/developed forms and instructions for recording, evaluating, and reporting reliable quality data.

Built programs to evaluate precision and accuracy of production equipment, testing, measurement, analytical equipment and facilities.

Introduced methods and procedures for disposing of discrepant material and assessing cost and responsibility.

Managed workers who measured and tested product, tabulating data concerning materials, product and process quality.

Maximized product reliability and minimized costs by cooperating with other plant managers and coordinating with production procedures.

PRIOR S.C. JOHNSON EXPERIENCE

Senior Quality Technician, Production Associate / Quality Coordinator, Racine, WI.

EDUCATION

MILWAUKEE SCHOOL OF ENGINEERING, Milwaukee, WI

Manufacturing Management/Quality Engineering Major, two years

UNIVERSITY OF WISCONSIN – WHITEWATER, Whitewater, WI

Occupational Safety Major, three years

PROFESSIONAL DEVELOPMENT

Gateway Technical College, Six Sigma Yellow Belt, 12/2004

American Society for Quality, Certified Quality Technician, 03/1996

AWARDS

SCJ Officer’s Award for support of SAP implementation

SCJ Officer’s Award for developing control plan model for EPA regulated products

AFFILIATIONS

American Society for Quality, Senior Member, 05/2006, Member since 08/1995

References will be made available upon request.

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