Administrative Assistant Customer Service

Daniela Joseph

**** ********* ****** *

Coconut Creek, FL 33066

Tel: 954-***-****

****************@*****.***

Summary of qualifications:

Team player, works well with peers and superiors

Ability to follow verbal and written instructions

Good listener, very attentive and conscientious

Proficient in Microsoft Word, Excel, Power Point

Spoken and Written Languages : English/ French/ Creole/ Spanish

Excels in task that require great responsibility, and discipline

Always punctual, perfect attendance record

Excellent Customer service skills; people person

Ability to multi-task and work in fast paced environment

Professional Experience

2014 : City of Deerfield Beach

Administrative Support

2013 : Macy’s

Support Sales Associate

2010 – 2013 : Administrative Assistant

Inter-American Institute for Cooperation on Agriculture (IICA)

Support the supervisor in the day-to-day running, managing schedules, making travel

arrangements

Establish and keep cash control

Manage office supplies and keep inventory control

Coordinate meetings take minutes, follow up and necessary notes to involved constituents

Prepare project status list in a monthly basis

Manage in and out of supervisors mailing tray, assure good distribution of documents

Assist in organization of national workshop, seminars, and mission field trips.

Undertaking all administrative duties, such as updating database, filling, responding to

correspondence

Maintain high confidential files and records

Coordinate different events for official visits, such as breakfast, lunches, dinners, and receptions.

Other duties as assigned.

2006 – 2010 : Administrative Agent

International Department / Unibank S.A.

Customer Representative, Send and Receive Wire Transfers, Credit Clients Accounts

Manage office supplies for the Department, keep inventory control.

Perform correction of financial reports monthly and assure filling and archiving of documents

2005-2006 : Customer Representative

Digicel

Education: Special formation in Marketing, Management,

Business Leadership and Strategic Planning (MBLS), Fall 2009: Certificate

Administrative Assistant Seminar, 2006: Certificate

Commercial Secretary, 2003 to 2005: Diploma

Contact this candidate