Human Resources Resource

TANYA MADAN

**** **** *********** **, *****, Mountain View, CA 94043 • 201-***-**** • acz8up@r.postjobfree.com http://www.linkedin.com/in/tanya-madan

SKILLS & COMPETENCY

Strategic Staffing/ATS • Retention Programs • Policy Development • Payroll Management/ADP/Ultipro • Benefits Administration/FMLA/OSHA • Employee Engagement • Employee Investigation • HRMS/HRIS/Microsoft Office/MS Word/MS Excel • Corporate communication • Health & Safety• HRBP• HR Generalist• Outlook Calendar Managemnt

EXPERIENCE

Human Resource Manager

Gate Gourmet, San Francisco March 2017- May 2017

•Manage new employee on-boarding, benefits and policy orientation and assimilation including E-Verify. The central point of contact for all new hires as they transition into the company.

•Manage internal investigations to include sexual harassment and hot line claims and ensuring proper record and documentation in company’s Employee relations tracker. Counsels employees and managers to address root causes of employee relations issues, attempting to resolve conflicts with a systematic approach and makes recommendations for corrective action and continuous improvement.

•Responsible for operations and recruiting functions to identify and understand workforce needs; actively participate in recruiting exempt, non-exempt and union hourly employees; managed the 3rd party vendors for recruitment efforts

•Co-manage Workers’ Compensation, Disability, and Health and Welfare programs.

•Reviewed and advised management on employee matters that may result in an involuntary termination in accordance with the progressive disciplinary policy and Corrective actions.

•Collaborate with Management on risk management issues such as safety, worker's compensation, security, health, and legal risks. Provided policy, interpretation and ensures accurate and consistent application of all company policies and procedures, and related local, state and federal laws. Assist management in coaching and problem solving employee performance

•Prepared employee communications regarding employee events, organizational changes.

•Responsible for data accuracy in ULTIPRO HRIS for all levels of employees. Mentor Program; assignments, documentation and follow-up. Conduct exit interviews for all resignations

• Review leave of absence requests and determine and notify employees and managers of LOA type, eligibility and duration. Ensure that LOA requests are completed and required documentation is collected.

Human Resources Volunteer

WhoWhatWhy Nov 2016- March 2017

•Employees database management – Headcount, Records, Reports. End to End Recruitment efforts by scheduling candidate interviews and administering pre-employment assessments, background checks.

•Processed all new hire paperwork. Maintained and audit employee personnel files, ensuring completion and accuracy of all documents, including, I-9 forms. Maintain employee PTO balances and time off requests

•Created manual, detailing step-by-step processes and procedures for several HR functions, including but not limited to: talent acquisition, on-boarding and employee communication and exit survey.

Senior Human Resources Generalist

TechBlue Software Feb 2014 – Oct 2015

•Matched company growth by sourcing and retaining technical talent through various recruiting channels & performing onboarding task, such as offer letter creation & orientation. Conducts background checks on candidates by obtaining information from previous employers.

•Created companies first employee handbook and implemented policies and procedures in alignment with business goals.

•Manage the administration and compliance of the Company’s health benefits; insures the benefit vendors provide benefits consistent with the program details, answer employee benefit questions, and, in conjunction with the program details, resolve any challenges employees have with the benefit programs.

•Manage the Benefits Open Enrollment activities ensuring all applicable information is communicated to all employees in a timely and effective manner. Audit and process vendor benefit invoices ensuring accurate and timely payment.

•Play a hands- on role updating the HRIS to ensure proper structure, alignment and interfacing with carries and vendors.

• Process and reconcile benefits invoices and partner with Finance to audit and reconcile billing as necessary.

•Advocate & resource to employees, influence senior management to support recognition programs, introduced company’s first formal performance review process & provided HR guidance & resolved workforce issues & implemented team building initiatives. Built performance management culture using KPI's, core competencies and company values.

•Maintain in-depth knowledge of legal requirements related to day-to-day management of employees and ensure HR policies are following employment laws and handle, advice, & counsel management and staff regarding legal issues surrounding the law, and especially personnel crises and issues, performance management, discipline and termination. Drive Performance Improvement Plan to identify and rectify the identified and expected skill gaps.

•Provide consultation, advice, and resolution strategies to managers and employees; resulting in corrective action planning, disciplinary actions, or clarification of organizational policies and procedures.

•Managed HRMS & Maintain awareness of HR vendor plans, make recommendations for utilizing new HR system functionality. Keep track of leave time, such as vacation, personal and sick leave for employees.

•Designed & implemented Employee Satisfaction survey. Analyzing attrition & publishing the attrition snapshot on monthly & quarterly basis

•Introduced the “BUDDY PROGRAM” to help new hires – hit their roles in a much more focused and oriented manner.

Human Resources Generalist

Toluna Apr 2013 – Aug 2013

•Manage Core HR Operations: Performance Management, HRIS, Benefits, medical insurance & corporate communication.

•Work closely with finance to resolve any payroll issues or concerns

•Managed company wide benefit plans. Administered open enrollment for medical benefits. Addresses and resolves general payroll-related inquiries.

•Channeled feedback from new employee orientation, new employee check-ins, and exit interviews to facilitate change and reduce attrition. Manage event planning for local office including Town Hall meetings.

•Liaison with Operations and Talent Acquisition to ensure all operational systems are available for all new hires prior to start date. Build a strong business relationship & became the single POC of the business unit and processed HR requests along with the Manager. Designed monthly employee engagement calendar for organizing engagement activities to strengthen employee bonding in the organization

•Initiated, researched, and implemented Company's Progressive Discipline Policy resulting in clear guidelines for mangers to use in coaching and disciplining employees.

Human Resources Generalist

Softel Infosystem Jan 2012 –Jan 2013

•Manage end to end recruitment cycle, ensure EEO compliance, create offer letters, salary negotiation, and ensure smooth on-boarding, coordinate statutory and benefit leave and accrued sick time.

•Employee relations like counseling, dispute resolution and exit interviewing. Conducting team building activities to build team cohesiveness

•HRIS Management, Payroll Management, Benefits Administration, FnF, Confirmation, Appraisal, Attendance, Leaves.

Human Resources Executive Generalist

Pioneer Medialine Services Aug 2011 – Dec 2011

•Interviews job candidates, and ensure that stages of interviews are followed and regulatory matters adheres

•Administer various human resource plans & procedures for the entire organization; assists in the implementation of personnel policies & procedures; prepare & maintain employee handbook and policies & procedures manual.

HR Intern

Kinobeo Software July 2011- Aug 2011

•Updating & maintaining personnel files. Drafting HR documents and correspondence. Reference checks and onboarding Job postings, sourcing resumes, scheduling interviews, and conducting initial phone screenings to identify potential candidates.

Trainee

Broadcast Initiatives July 2010 – March 2011

•Day to day administrative work

EDUCATION

•Post Graduate Diploma in Management (MBA)- Human Resource Management GPA 3.5 2011 – 2013

•Bachelor of Arts - -Journalism GPA-3.5 2007 – 2011

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