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Operations Manager

Location:
Newcastle, WA
Salary:
75,000.00
Posted:
May 10, 2017

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Resume:

Brian R. Tefft 425-***-**** * **** ***th Ave SE Newcastle, WA 98056

acz8uf@r.postjobfree.com

Dynamic and results-driven operations and sales professional with over 10 years of comprehensive operations, sales, Safety and service experience. Proven operations and sales talent to cultivate strategic relationships, increase customer base, and maximize operations goals and account sales. Persistence in achieving goals that leaded to professional success while building corporate value.

Qualifications

Highly skilled in communicating effectively with company contractors, sub contractors, peers and management

Proven ability to meet targeted goals, build professional relationships with a diverse customer base, maximize operational and sales opportunities, and present a professional operational and sales image

Excellent business-to-business sales and operations skills and talents, with comprehensive knowledge in product presentations, pricing, and promotions

Strong leadership, organizational and time management skills

Professional Employment

Regional Operations Manager WA, OR, HI 1/2017-3/10/2017

CWallA Preferred Dealer to SCAFCO

Provided leadership to accomplish company goals and objectives. Drove operations strategies to increase levels of profitability for the Northwest region and Hawaii. Directed overall activities of the Northwest region and Hawaii to continually serve customers within the company’s target market in a professional manner so that the company’s service and reputation continued to grow.

Lead Safety meetings and made sure Safety is number one.

Supervised 6 different branch managers and their respective branches.

Ability to work professionally with all levels of management.

Hired branch managers, inside sales team members, yard personnel and driver/delivery personnel.

Strong ability to lead and strengthen my team.

Managed P&L for each branch.

Developed and coached team on how to grow and lead others.

Strong sense of responsibility to team members and operational objectives.

Field Operations I-5 Region 6/30/2016-01/02/2017

CWallA Preferred dealer to SCAFCO

Provided leadership and training to accomplish company goals and objectives on customer job sites. Created great customer relations prior to, during and after deliveries were completed. Managed, instructed and grew employees’ abilities to reflect the company’s operational goals while concentrating on Safety and efficiency.

Instructed Safety training for new employees’ in the yard, delivery trucks and job sites.

Implemented best Safety practices for any condition pertaining to branch and job site operations.

Helped manage and kept the company compliant with state and federal DOT regulations.

Strong ability to lead and teach yard and job site delivery personnel.

Conducted and lead Safety meetings and huddles on various important Safety topics.

Inspected job sites prior to deliveries so employees’ had good knowledge of what the site looks like prior to first delivery.

Used pictures and delivery paper work to help thoroughly describe site conditions.

Instructed new and experienced yard and delivery personnel how to handle drywall and acoustical ceiling material and accessories.

Consulted with sub-contractors and GC’s and made sure delivery crews were acting Safely, professionally and efficiently.

Outside Sales Representative

BlazeFrame Industries 1/2014- 6/2016

Direct sales of BlazeFrame fire rated track profiles for head of wall to a territory of about 20 million dollars. Territory included; Northern California, Oregon, Washington and all of Canada. Introduced new products, attain and expand new and existing business. Consulted with key decision makers and routinely followed up with customers to provide job submittals, detail reviews and technical support.

Provided competitive job quotes to current and potential customers. Shared job leads to create opportunities for business on commercial jobs such as commercial high-rise condominiums, hospitals, and office buildings.

Created long lasting and meaningful business relationships with customers.

Capitalized on sales opportunities by creating and delivering profitable and valuable solutions to customers.

Conducted product and UL presentations to architects, general contractors, city inspectors, field superintendents and project managers.

Consistently anticipated customers needs and took quick action to resolve problems in order to exceed objectives.

Outside Sales Representative

Building Specialties (L&W Supply) 12/04- 10/13

Direct sales of drywall, steel studs, insulation, acoustical ceiling tile and grid, joint treatment, fasteners, drywall trims to a territory of about 5 million dollars. Introduce new products, attain and expand new and existing business. Consult with key decision makers and routinely follow up with customers and provide customer support.

Provided competitive job quotes to current and potential customers. Shared job leads to create opportunities for business with single family, multi family, T.I. and commercial jobs.

Created long lasting and meaningful business relationships with customers.

Capitalized on sales opportunities by creating and delivering profitable and valuable solutions to customers.

Conducted product presentations and promotions to customers, big box stores and sub contractors. Maintained 18 Home Depot and 16 Lowe’s stores as well as 40 other sub contractor customers.

Created and executed sales plans to attain goals.

Monthly P&L meetings with branch manager

Consistently anticipated customers needs and took quick action to resolve problems in order to exceed objectives.

Operations Supervisor

Building Specialties (L&W Supply) 09/96- 12/04

Managed the daily warehouse operations and dispatched delivery trucks to Pierce, King, Snohomish and Skagit counties. Developed meaningful relationships and became a business partner with customers to deliver products on time to meet their schedules while maintaining the highest Safety standards and practices.

Managed day to day operations, delivery and warehouse personnel, warehouse operations, inventory, payroll for up to 25 hourly employee’s, delivery costs, processing material orders from customers and finding solutions regarding day to day conflicts.

Dispatched and managed a fleet of delivery trucks to various job sites with construction materials throughout the Puget Sound region.

Supervised maintenance, warranty, repairs and fuel for delivery trucks and forklifts.

Monthly P&L meetings with Branch Manager.

Scheduled all daily and weekly deliveries for customers based on their needs and timetables.

Lead monthly Safety meetings with salary and hourly employees. Presented company topics and current Safety issues with employees, engaging them to follow our mandated Safety culture.

Instructed a commercial drivers’ Safety course for employees from Redmond, Tacoma, Marysville and Bremerton branches. Maintained annual OSHA Safety log.

Consistently anticipated customers’ needs and took quick action to resolve problems in order to exceed objectives.

Maintained MVR and DVIR records to comply with federal, state and company rules and regulations.

Boom Truck Operator/Delivery Driver

Building Specialties (L&W Supply) 1/89- 9/96

Drove and operated a commercial boom (crane) truck. Acquired and maintained a commercial driver’s license (CDL).

Trained new hires how to stock materials, drive and operate boom trucks. Made sure new employees understood and complied with Safety rules and regulations.

Maintained an excellent Safety record while driving and operating commercial boom trucks.

Delivered drywall construction materials to single family, multi family, T.I. and commercial job sites.

Consistently anticipated customers needs and took quick action to resolve problems in order to exceed objectives.

Grew relationships and trust with job site superintendents and sub-contractors.

Participated and co-lead Safety meetings to get peers to buy into the company’s valued program.

Education

Seattle Pacific UNIVERSITY

Studies

Communications

Business

Psychology

Physical Education



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