Manager Quality

Profile

Professional Quality Manager, Quality Engineer, Compliance Manager, Supplier Quality Engineer,Corrective Action Board (CAB) Lead-experienced in root cause analysis, risk assessment, tracking and driving Corrective actions to effective closure. Lead Auditor- auditing quality systems, processes, and suppliers to determine compliance with internal, customer and regulatory requirements.Self-starter, highly motivated with a true passion for quality. Experienced in AS9100,ISO 9000 with the ability and patience to determine requirements needed and apply methods to meet these requirements. Lean Six Sigma green belt trained. I have worked in the Aerospace industry for 31 years, and look forward to bringing my knowledge and experience to a new team.

Professional Certifications

IAQG-Sanctioned Aerospace Auditor Transition Training - 9100

ISO 9001/AS9100D Lead Auditor Certified

ISO14001 Foundation, Implementation, Auditor

Experience

October, 2011- May, 2017

Arconic Fastening Systems and Rings, Rochester, N.Y. Manufacturer of Seamless Rolled Rings

Supplier Quality/Quality Engineer/Compliance Manager -

• Manager -Supplier Quality

CAB Lead- Tracked Corrective Actions/ Customer Issues to closure within 96% of required closure time frame(10 days)

Ensured effective corrective actions in place at 30,90 day intervals

Selection and approval of Suppliers, ensuring Customer specific requirements are flowed down to sub-tiers and implemented

Audits of suppliers, including reporting, Corrective Actions and all related follow up activities

●Reduction of CARs issued to suppliers by 48%

●Work on site with problem suppliers to improve weaknesses, issues; ensuring implementation of Arconic and customer requirements are achieved and effective

• Lead internal auditor- AS9100 C

Technical expert for ISO 9001 and AS9100 requirements and provide oversight to all related quality management system activities

Train internal employees to be internal auditors- 12 total

Create and implement internal audit schedule- Conducted/ coordinated 25 audits annually

Conduct internal systems and process audits.

• Liaison for External Audits

Ensure process compliance to Customer requirements, including Pratt Whitney, PWC, GE, Honeywell, Rolls Royce and sub tiers.

Oversee Corrective/Preventative Action plans, ensuring that root cause analysis, risk assessment and implementation of corrective/ preventive actions are effective and meet contractual, statutory, regulatory and internal requirements.

Managed approximately 20 audits yearly conducted by FAA, Customer and third-party certification, including scheduling, implementation, root cause analysis and corrective actions

Develop and deploy Quality, operational work instructions and internal process procedures

Conducted quarterly Management Reviews

Team Member of Quality Clinic, conducting DIVE process to find root cause and effective corrective actions

July - October, 2011

Qual - Tech, Inc. Merritt Island, FL

Quality Consultant -

Performed AS9100, ISO 9001 pre certification audits at various sites, utilizing AS9101 E reporting. Worked proactively with clients to ensure successful certification/surveillance audits by third party registrar would be achieved. Contacted clients to confirm visit, plan the assessment and make travel schedule. Prepared invoices and ensured that all records were completed to assure customer satisfaction.

2003- July, 2011

United Space Alliance- Kennedy Space Center, Space Shuttle Processing

Manager, Quality Management System & Audit

Technical expert for ISO 9001 and AS9100 requirements and provide oversight to all related quality management system activities; developed metrics presented to Executive Management as part of the Quarterly Safety and Quality Management System Review

Managed a quality management system covering Florida, Alabama, and Texas; managing 14 personnel at 3 different sites, in 3 different states

Ensured continuing quality and environmental certification to ISO 9001, ISO 14001 and AS9100

Provided direction and oversight to the internal quality audit department as First level manager

Ensured that all areas of the company effectively implements statutory, contractual and other safety quality and mission assurance requirements

Managed audits conducted by DCMA, NASA, customer and third-party certification, including scheduling, implementation and corrective actions

Oversaw Corrective/Preventative Action plans ensuring that root cause analysis, risk assessment and implementation of corrective/ preventive actions are effective and meet contractual, statutory, regulatory and internal requirements. Developed compliance standards and practical approaches for new business opportunities and participated in reviewing contract proposals

1985- 2003

Kennedy Space Center Space Shuttle Processing,ATK, Lockheed Martin, Cape Canaveral, FL

Progressed through levels of Quality positions, with increased knowledge and responsibilities including:

Project Lead- Quality Management

Lead Auditor and Auditor Trainer for ISO 9001 certification and compliance maintenance audits

Quality Systems Auditor Process Surveillance Inspector Senior Aerospace -Electrical Inspector

Mechanical Inspector

Education

Bachelor of Liberal Arts, Behavioral Science, Barry University, Miami Florida

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