Manager Quality Engineer

Gregory E Potts

**** ******* **** **. 414-***-****

Hubertus, WI 53033 *******.*.*****@*****.***

MANUFACTURING LEADERSHIP PROFESSIONAL

Over thirty years of leadership, management, and project experience acquired while working for metal fabrication and machining firms, a fire truck original equipment manufacturer, and a construction equipment manufacturer.

CORE COMPETENCIES

Organization Leadership and Management

Strategic Planning

Customer Relationship and Sales

Project Management

Budgeting and Budget Management

Problem Solving

Metrics and Results Management

Continuous Improvement

Quality Systems

PROFESSIONAL EXPERIENCE

F. ZIEGLER ENTERPRISES, LTD, Fond du Lac, WI 1998 – 2017

Privately owned manufacturing services company providing machined products and services to Original Equipment Manufacturers throughout North America.

President – Provided overall leadership and administrative and financial management to the company. Developed the annual budget and created and facilitated annual strategic planning process.

Developed the strategic direction that grew sales from $2.6 million to over $25 million.

Turned around operating income from early year losses to profit margins that exceeded 20 percent.

Developed and nurtured the management team to lead employee development and implement team based practices, yielding near zero turnover at all employee levels.

Utilized X-Matrix Strategy Deployment tools to establish critical success factors resulting in 22% reduction in routing hours, 32% reduction in set-up times, and over $1.1 million in material and outsource cost reductions.

Created a customer focused team that utilized key customer satisfaction metrics, resulting in 98% on time delivery and quality performance of less than 600 PPM.

Improved inventory accuracy from 80% to >98% by implementing controls, metrics and processes throughout the organization.

Developed banking relationships through the company growth and successfully transitioned the banking relationship two times to better align the company needs with banking partner.

Procured and enhanced a proprietary product for the company which is distributed world-wide, taking the product to an excess of $0.5 million in sales with a profit margin exceeding 24 percent.

PIERCE MANUFACTURING, Appleton, WI 1987-1996

The world’s leading custom fire truck manufacturer and largest fire apparatus manufacturer in North America.

Vice President of Engineering and Quality - Provided leadership and administrative management to the company. Responsible for and directed a team of 115 engineering and 16 quality professionals.

As member of the senior management team, grew sales from $80 million in sales to over $200 million.

Increased shareholder value from $25 million to over $160 million.

Improved engineering on-time performance to schedule from nearly one month behind to 100% on schedule within the first four months.

Improved quality performance to world-class levels as measured by customer satisfaction metrics. Established customer satisfaction survey process that yielded a response rate of 70 percent.

Oversaw the product development and design process which implemented numerous new products and innovations.

MRP/ERP Project Manager - Provided project leadership and management to the company toward successful implementation of the Company goal of 100% complete to Oliver White Standards within 20 months of project start. This role was concurrent to my ongoing operational responsibilities.

Achieved inventory accuracy of 98%; bill of material accuracy of 98% and routing accuracy of 96% within 16 months.

Improved scheduling process to align all functions of the company with one schedule, resulting in 97% on-time to customer scheduled delivery date and over three weeks reduction in lead times.

Eliminated 40 full-time-equivalent positions in the company due to the efficiencies gained from the projects completed.

Completed the project in the 20 month timeline goal.

MAYSTEEL CORPORATION, Mayville, WI 1983-1987

Metal fabricator serving original equipment manufacturers throughout the United States.

Manager of Technical Services – Managed the quality initiatives, manufacturing engineering, tool room and quoting as part of the senior management team.

Achieved Ford Motor Company Q-1 status – the top award from Ford Motor Company for companies exceeding quality standards in products and processes.

As part of the management team, took the company from significant operating losses to profitability in less than two years by implementing continuous improvement tools throughout the company.

Harnischfeger Corporation, Milwaukee, WI 1980-1983

Leading manufacturer of mining equipment and overhead cranes.

Quality Engineer – Responsible for company compliance to federal regulatory requirement for nuclear power plant material handling products.

Audited Company processes and products to regulatory requirement for the nuclear power industry.

Oversaw the audits of federal and customer regulatory agents to assure compliance with all requirements.

Achieved clients’ objectives through client focused project management of outplacement and training services.

EDUCATION

MBA, University of Wisconsin - Oshkosh

BBA, University of Wisconsin - Milwaukee

CERTIFICATION

Certified MRP II Manager – Oliver White Institute

Certified Quality Engineer – American Society for Quality

PROFESSIONAL AFFILIATIONS & COMMUNITY SERVICE

Prospera Credit Union – Board Chairman, Vice Chairman and Secretary

Malcomb Baldrige National Quality Award - Examiner

Wisconsin Forward Award – Founding Chairman and Examiner

Mercury Marine Corporation – Founding Member of Supplier Advisory Council

Fox Valley Quality & Productivity Center - Chairman

Fox Valley Technical College – Adjunct Faculty teaching quality classes

Marquette University Continuing Education - Adjunct Faculty teaching quality classes

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