Director / Senior Manager - Hr/Talent Acquisition
Resume:
CARLOS L. GALLARDO
Frisco, TX 75034
acz8lr@r.postjobfree.com
DIRECTOR / SENIOR MANAGER - HUMAN RESOURCES
Talent Acquisition & Management / Strategic Workforce Planning / Succession Planning / Cost Control Training / Program & Project Management / Best Practices / Learning & Development / Diversity / OD Presentations / Budget Management / Marketing / Branding / Regulatory Compliance A talented HR professional with broad experience developing innovative programs for talent acquisition and workforce planning in telecommunications, management consulting, healthcare/medical and defense and national security industries. Build strong internal client relationships that lead to better outcomes, increased productivity, improved morale and lower costs. Former USAF Officer & Foreign Service Officer. Transferable skills include:
Leading cross-functional project teams to timely completions
Developing high-impact talent recruitment and retention programs
Aligning HR plans and programs with changing business requirements
Implementing diversity programs and reaching organizational inclusion goals Possess a high-energy, collaborative management style, emphasizing teamwork and achievement of goals, with strong communication, presentation and facilitation skills. Exceptional career is supported by a BS in Zoology from Texas Tech University, with substantial additional graduate-level training towards an MBA. SELECTED ACCOMPLISHMENTS
:Designed high-impact talent acquisition program from the ground-up. Genpact wanted to develop a university talent acquisition program. Developed robust recruitment program for financial/business talent at more than 20 universities. Successfully developed high-quality graduate and undergraduate candidate pipeline. Led development of two-year training program for Financial Analysts. Company was expanding its US presence and needed to build a trained workforce. Designed/developed Genpact US Risk Academy as 2-year learning/development program encompassing both technical and soft skills training. Program was great success. Cut new hire and employment processing time by 50%. Ongoing recruitment program at University of Texas Medical Branch was overburdened and inefficient. Expanded recruiting team, assigned specialties, improved administrative support and streamlined hiring/on-boarding processes, significantly improving recruiting efficiency. Improved recruiting efficiency for UTMB. Ongoing recruitment program at UTMB was overburdened and inefficient. Expanded recruiting team, assigned specialties, improved administrative support and streamlined hiring/on-boarding processes, cutting new hire and employment processing time by 50%. Managed 5-fold increase in recruiting and hiring on short notice. DynCorp had just won a multi-billion dollar contract. Developed new hiring strategy including expanding recruiting team to 65 and forming six recruiting teams focused on specific skill groups for IT, engineering, logistics, etc. Reached 1500 new hires per month at peak. Streamlined multiple candidate recruitment process. Increased demand at DynCorp required a more efficient hiring and employment processing. Changed from one job/requisition processing to Multiple Simultaneous Candidate Processing (MSP) strategy, lowering average employment processing time from 75 days to 35 days. Reduced costs of college recruitment +80% for Ericsson. College recruitment had been left up to individual business units. Created and launched a centralized University Relations and Recruitment Program that developed relationships with targeted universities. Increased candidate quality and cut cost-per-hire from $25K to $1700. Reorganized and expanded student internship program. Ericsson internship program was well-regarded but small. Developed a strategic plan to dramatically increase participation and partnered with the University of Texas to develop a Professional Engineer-in-Resident Program. Expanded program from 35 to 250 internships annually. CARLOS L. GALLARDO ... PAGE 2
CAREER HISTORY & HIGHLIGHTS
Senior Manager, HR/Talent Acquisition/Training, Genpact, Richardson, TX, 2014-2016.
• Provided highly-diversified experience for Industry and Academia Partnership.
• Served as HR Business Partner Manager in financial services, Learning & Development Project Leader and Program Lead for startup Financial Services & Risk Academy, among others.
• Provided expertise in role of Management Consultant in 2017.
• Developed/delivered effective strategic and tactical presentations.
• Program and project-directed Genpact University Global Training and Education Program.
• Established a talent pipeline, developed mutually-beneficial communications, and instituted continuing education relationships with organizations.
• Served as Genpact Ambassador to universities, developing, implementing and executing on-campus marketing and branding.
• Designed high-impact talent acquisition program from the ground up.
• Led development of 2-year training program for Financial Analysts. Manager, Human Resources/Talent Acquisition, University of Texas Medical Branch (UTMB). Galveston, TX, 2013. (Also served as an Independent Consultant for Talent Acquisition Management and HR from 2013-2014).
• Recruited senior leadership, faculty and staff supporting four schools, three Institutes for Advanced Studies, a medical library, a network of hospitals and clinics, and others.
• Created, developed and successfully executed talent acquisition and recruitment programs – professional, university/college, diversity staffing initiatives and veteran/military outreach programs.
• Supervised, mentored and trained 6 Recruiters, 3 Sourcing Specialists and 4 Business Coordinators in support of UTMB Medical, Educational, Professional Initiatives and Health Care System Services (UTMB is a component of the University of Texas System).
Senior Manager, Human Resources/Recruiting, DynCorp International, Ft. Worth, TX, 2011-2012.
• Led Federal Government contractor in national security matters.
• Managed 65 recruiters and staff in high-volume talent acquisition operation for all specialties including finance, legal, aviation, skilled trades, business development, and more.
• Oversaw 5-fold increase in recruiting and hiring on short notice.
• Developed streamlined multiple candidate recruitment process.
• Ensured compliance with all federal, state, and company ethics policies and regulations. Manager, Human Resources/Recruitment & Selection, Texas Woman’s University, Denton, TX, 2008-2011.
• Planned, directed and evaluated operations, manpower, time, budgets and other resources to support long- and short-term recruitment goals.
• Provided exceptional leadership and management skills to complement strategic and tactical experience.
• Implemented diversity recruiting initiatives, direct training and supervision to Recruitment/HR staff.
• Served as Administrative and Ethics Expert in executive leadership recruitment, diversity recruitment and faculty/staff recruitment.
• Provided New Hire Orientation Ethics Orientation Training per state and university directives. Earlier: Recruitment Manager at Ericsson; Contracts Manager and Human Resources/Recruitment Manager at the CIA; and Foreign Service/Administrative Officer/HR at US Embassy in Riyadh, Saudi Arabia. Former Captain, US Air Force, honorably discharged.
EDUCATION
BS, Zoology
Texas Tech University
Completed numerous courses toward MBA
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