Manager Test Cases

Ruta C. Gadre

Contact No:+1-248-***-****

E-mail: acz8ki@r.postjobfree.com

Current Location: Rochester Hills, Michigan, USA

VISA Type: L2 with EAD (Authorized to work in USA)

Summary:

Business Analyst with over 9 years of experience in IT Industry, supporting business solution software and analyzing business operations. Experienced in reviewing, analyzing and evaluating business system and user needs and requirements. Experienced in leading and providing direction to team. Experienced in preparing statement of work and Project Plan, time management and tracking and monitoring tasks. PMP Certification in progress. Aiming to utilize my strong prioritization skills and analytical ability to achieve the goals of your company. Possess a Master’s in Business Administration.

KPIT Cummins, Columbus, Indiana, USA (7th Nov 2016 to 03rd March 2017)

Designation: Business Analyst

Environment: BMS, Vertex, Oracle Forms, BMC Remedy, Appworx, MS Visio 2016

Responsibilities Involved:

Analyze client’s business requirements and process through document analysis and workflow analysis.

Requirement gathering from Distributors

Liaise between business and technical personnel to ensure a mutual understanding of processes and application.

Providing Support to Cummins Taxation team.

Draft and maintain business requirements and align them with functional and technical requirements.

Resolving day to day production issue faced by distributors.

Resolving Debit Memo, Credit Memo, Remittance related queries.

Regular follow up with distributors to make changes at application level.

Documenting changes needed in an application and getting it approved from business side before implementing.

Documenting Issue Logs and lesson learned documents.

Facilitate monthly, weekly meetings with clients to document requirements and explore potential solutions.

Experience in writing Create, update queries in SQL.

Experienced with EDI standards and transaction processing.

Working with 9 Cummins distributors.

Part of SIT & UAT testing

Preparing test cases for SIT & UAT

KPIT Technologies, Pune (16th June 2008 to 22nd Jan 2016)

Client Name: Cummins Inc.

Client’s Description: Cummins Inc.is a Fortune 500 corporation that designs,

manufactures, distributes and services engines and related technologies, including fuel systems, controls, air handling, filtration, emission control, power generation systems.

Designation: Senior Functional Consultant

Responsibilities Involved:

Team Management (Handled team of 11 members)

Handled EDI (Electronic Data Interchange) & Order Management related issues

Experienced in setting up various transaction sets in e-commerce gateway

Worked on ANSI X12 & EDIFACT

Handled Issues of 810,824,830,850,856,862,DELFOR,DELJIT,APREAK

Effectively handled year end CUM Rollover Activity for the all Cummins Entities.

Trained users with new flows and processes on EDI

Worked on Oracle Apps Global Support Environment.

Interacted with users from different locations (Brazil, UK, USA, Europe)

Handled new client enquiries and acted as the face of the business.

Responsible for Monthly, weekly Dashboard for the Project

Responsible for Project Audit

Shift and leave Planning for team

Coordination with clients

Prepared Induction, KT, Handover plans

Responsible for Team Appraisals

Part of Normalization process of appraisal

Responsible for Joining and exit formalities of team

Responsible for weekly calls with clients for updates on issues

Responsible for new recruitment in team

Closely worked with HR Team

Analyzed gaps in understanding of team and arranged training plans.

Arranged & chaired weekly team meetings, focusing on targets & achievements.

Contribution as Associate Functional Consultant/Business Analyst:

Worked on 24/7 global Support onsite-offshore environment supported the production instances (Oracle 11i) pertaining to multiple business units and plants located in America,

EMEA and APAC geographies.

Resolve day to day issues (EDI & Oracle Order Management) faced by end users on the basis of tickets raised by them in ticket tracking tool –BMC remedy

Analyzed the issue and provided solutions, workaround to the customer and testing solutions provided to customer on test instance. Interacted with technical team to understand & resolve day to day issues related to customized functionalities.

Identified Root causes for the open issues and provided suggestion/value add to customers on the permanent fix.

Maintained SLA targets as per contract.

Followed up with Business to get the various approvals.

Trained users with new flows and processes on EDI

Coordinated with DBA team for applying data fixes or patches in production instance

Functional testing Experience:

Project:1. Quick Test Professional (QTP) Aided Automaton Testing

Environment: Quick Test professional (10), Oracle E Business Suite (11i), Excel, Toad,

MS Word

Project for: Cummins Light Duty Diesel Unit (LDD), USA.

Description: The purpose of this project is to bring the said Cummins’ entity Oracle Instance to the required standard; wherein Oracle is in a position to support it post-patch application in 11i. Role includes developing test scripts for Oracle seeded test cases, identified by LDD. This involves detailed documentation of seeded test cases, identified by LDD and recording, scripting and playback of the same on the pre-patched instance (copy of the development instance used by LDD) using test data provided by LDD end users with the aid of QTP. The same sets of cases are then played back on the patched instance and variations (If any) are noted. Exception handling, log file documentation. Ultimately, the behavior of the patched instance should be similar to the pre patched one. The criticality of the project lies in understanding the business processes used by LDD and rigorous testing of the seeded test cases to the extent that the client is satisfied.

Contribution as a Functional Consultant/Business Analyst, responsibility includes the following:

Identifying Oracle seeded flows used by LDD for Order Management, Purchase Order, Inventory, Bill Of Materials, Work In Progress, Materials Planning

Recording additional test scripts (other than the ones already scripted) using QTP on test instance (copy of production instance)

Validating the scripts with LDD functional users on pre-patched instance-modifying them if required.

Post patches validation with LDD functional users on patched instance.

Thorough retesting on another patched instance and noting behavioral changes, if any.

Exception handling, trouble shooting and log file documentation.

Client communication, Client co-ordination and issue management.

Creating and maintaining the Known Error Database (KED’s).

Closely working with the SME team for maintaining the Knowledge Management Centre (KMC Portal).

Project:2. Quick Test Professional (QTP) Aided Automaton Testing

Environment: Quick Test professional (10), Oracle E Business Suite (11i), Excel, Toad,

MS Word

Project for: Cummins Industrial Centre (CIC), USA.

Contribution as a Functional Consultant/Business Analyst, responsibility includes the following:

Identifying Oracle seeded flows used by CIC for Inventory, WIP, BOM, MRP Cost Management module.

Recording the test scripts using QTP on test instance (copy of production instance)

Validating the scripts with CIC functional users on pre-patched instance-modifying them if required.

Post patches validation with CIC functional users on patched instance.

Thorough retesting on another patched instance and noting behavioral changes.

Exception handling, trouble shooting and log file documentation.

Client communication, Client co-ordination and issue management.

Designation: Associate – Accounts Payable

Environment: Oracle 11i, Infoport, Citrix, Word, Excel, PowerPoint

Responsibilities Involved:

Conduct quality checks on the assignments of Accounts Payable Analysts to ensure compliance to quality standards set by clients.

Resolution of queries raised by the analysts; analysis and interpretation of Duplicate Invoice Entry Report.

Creation of debit and credit memos in case of identification of duplicate invoice using Oracle Application 11i.

Ensure cancellation of invoices on hold for over 120 days and return of invoices to suppliers in case of discrepancies.

Coordinate with clients for resolution of critical errors pertaining to payment of invoices.

Also involved in maintenance of performance matrix of the Account Payable Analyst.

Aware of Both Internal as well as External Company Invoice Handling.

Handling E-Payments and Special Requests for Payments, Debit Memos, Quick Pays.

Helping the team in getting new updates from client and forming different rules that improved work productivity.

Have developed new trackers for the team, which have been successfully incorporated and used by the team in daily activity.

Have also developed trackers, which have helped the team manager for easy Reporting.

Have been acknowledged by the Operations Manager, for discovering new information, which have helped to improve the Quality of the Team.

Assisted team in the review and audit of invoices and other claims for payments generated by us branch in ORACLE 11i.

Auditing the invoices processed by the other team members and reporting the same to the project manager.

Auditing the records processed by the subordinates and reporting it to the team leader in Tabular formats.

Invoice Processing.

Payment Processing.

Manual Matching (Invoice, PO, Receipts).

Handling Special Requests raised by Suppliers.

Debit Memo

Payment Processing for Quick Pays.

Maintaining Reports.

Shriram Life Insurance, Pune (7th Dec 2007 to 14th June 200)

Designation: - Operations & Quality Control Executive

Responsibilities Involved:

Maintain all type of Administration work & Co-ordinate with HO.

Preparation of MIS Report and forwarding to HO.

Cash Book Maintenance.

Advisors Licensing.

Recruitment.

Documentation Part.

Getting Report from Sales Personal.

Commission Calculation Part for Advisors.

Raising important point & discussing with staff members.

Issuing medical cases and sent to Head Office for Medical Underwriting.

Issue of policy Document.

Scrutiny of proposal form & raised necessary requirements.

Achievements:

Winner of “Wow Award” for excellent performance in E-Payments.

Winner of “Group Wow’ for excellent performance in Oracle Applications.

Oracle Support specialist certificate SCM

PMP Training completion certificate.

Education & Certifications

Bachelor of Commerce - March 2005 from Shivaji University.

Master’s in Business Administration - June 2007 from Shivaji University – specialization: Finance and Marketing

Completed Diploma In Computer Management with “A” Grade Certificate.

Completed NCFM Beginners module. (NSE Certified)

Trained in Presentation skills, Customer Delight, Time Management, Tele conference Etiquettes

PMP Certification in progress

Personal Particulars

Date of Birth: 17/08/1984

Languages: English, Hindi & Marathi.

L2 VISA with Work Authorization in USA

DECLARATION

I hereby declare that all the information and facts stated above are true and correct to the best of knowledge

and belief.

Place: Rochester Hills, Michigan,

United States of America

(Ruta Gadre)

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