Sales Manager

Keith Aiken

Beaumont, AB, T*X *H* • 780-***-**** • acz8k7@r.postjobfree.com

Award-Winning Pharmaceutical and Medical Device Professional

Entrepreneurial and innovative expert with extensive accomplishments surpassing ambitious sales objectives.

Enthusiastic representative, able to penetrate and secure new customers within competitive markets.

Collaborative communicator continually focused on building relationships and promoting synergy across business

lines to drive positive change, cohesive, comprehensive business approaches and enhanced profitability.

Areas of Key Emphasis

•Strategic Business Planning

•Account Management

•Prospect Identification

•Consultative Selling

•Overcoming Resistance

•Sales Planning & Marketing

•High-Impact Presentations

•Complex Sales Cycles

•Negotiation & Closing

•Customer Service

•Exceeding Revenue Goals

•Team Building & Leadership

Signature Achievements

Implemented focused sales strategies resulting in over 50% sales increase over five years at Provincial Medical.

Received the Janssen-Ortho Inc. gold award for being the 2004 top District Manager in Canada.

Recognized for creating a database to maintain top speaker’s activities, received the “Silver Medallion” Award.

Received several performance awards for exceeding sales goals including gold award for top rep in 1992.

Professional Experience

Regional Representative Provincial Medical Supplies Ltd., Western Canada 5/2010 – 03/2017

In an almost wholly unsupervised position analyze market trends, identify potential markets, and manage customer accounts. Research, develop and implement strategic marketing and sales plans. Communicate product announcements through multiple channels. Establish competitive and profitable pricing strategies.

Key Accomplishments:

Market innovate products for gynecology, urology, anesthesia, general surgery, and neurology.

Spearhead, develop, and implement business development strategies for the organization.

Earned multiple commendations for creating product-related marketing strategies to increase sales.

Consistently attain sales goals and objectives by delivering specialty product volume as well as other key metrics in assigned territory.

District Manager KCI Medical Canada., Prairies 4/2008 – 5/2010

Researched and helped employees develop strategic marketing and sales plans for several locations. Responsible for sales management and operations initiatives. Effectively managed a sales team to enhance customer relationship initiatives. Provided training and development to the sales force team and facilitated the sale services.

Key Accomplishments:

Implemented sales and customer relationship strategies.

Developed and implemented business development strategies for the organization.

Conceptualized and initiated aggressive internal growth strategies to accomplish sales goals.

Contributed to optimizing sales and revenue through promotional programs.

Improved customer satisfaction and financial performance through successful staff training.

Janssen-Ortho Inc., Prairies 1990 – 2007

District Manager, 2004 – 2007

Developed and implemented strategic sales and marketing initiatives for a leading pharmaceutical company, a member of the Johnson & Johnson Family of Companies. Implemented sales strategies with a keen focus on raising selling competencies, product and competitive knowledge, risk management and increasing overall sales. Managed the pain management portfolio and then the Women’s Health portfolio with 9 - 12 sales associates across three provinces.

Key Accomplishments:

Credited for contributing to increased sales through well-planned project scheduling, and directing efficient time/resource optimization of representatives.

Introduced strategic and tactical action plans to increase sales and service.

Received the 2004 annual Janssen Ortho’s Gold Award for achieving top District Manager for Canada.

Implemented effective sales strategies for new customers and expand usage with existing customers.

Maintained a strong knowledge of the company's products, pricing plans, promotions, and service features.

Product Manager, 2001 – 2004

Participated in business development strategies, sales, and national marketing initiatives. Managed the operational aspects of launch project and maintained responsibility for operations, budgeting, and knowledge of representatives.

Key Accomplishments:

Successfully managed launch of a new contraceptive system (EVRA®) to the Canadian market.

Worked with team members to develop the organization’s short- and long-term strategic plan and goals ensuring they were aggressive, achievable and aligned with corporate expectations and industry standards.

Maintained superior industry knowledge: researched and explored marketplace and category trends.

ADDITIONAL EXPERIENCES

Executive Product Specialist Hospital Representative Janssen-Ortho Inc., 1990 - 2001

Staff Accountant KPMG Chartered Accountants

Accountant The Brick Warehouse Corporation The Four Seasons Hotel

Education and Credentials

Bachelor of Commerce

University of Alberta

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