JOE HEACKER

**** **** ** *** *, Palmetto, FL ****1 512-***-**** acz8hz@r.postjobfree.com

Data Analyst/Materials Management

Motivated, results-oriented, and dynamic professional with more than 20 years of comprehensive experience in production planning and operations management in diverse industries and environments. Skilled communicator and hands-on leader able to build and motivate high-functioning teams with shared vision of continuous improvement. Analytical and organized with a proven aptitude for proactively identifying risks and issues or opportunities to improve as well as a fearless approach to problem solving. Areas of Expertise include:

Project Management

Production Management

Strategic Planning

Team Leadership

Lean Manufacturing

Regulatory Compliance

Production Planning

Data Analysis & Management

Reporting & Documentation

Information Technology

Business Systems Analysis

Software Testing & Review

ERP/MRP

Communication

Cross-Functional Collaboration

Professional Experience

STATE OF TEXAS DEPARTMENT OF TRANSPORTATION, Austin, TX 2011 – 2016

Operations Lead (2016)

Direct team of 5 members in collection, maintenance, and analysis of crash records gathered from police departments and private citizens. Oversee crash data reconciliation in Crash Records Information System (CRIS) online reporting system as well as requests for insurance companies and legal services. Effectively utilize Microstrategy reporting system to create and analyze various reports for review by senior management. Demonstrate proficiency using CRIS application in both UAT and Production environment.

Ensure compliance with all procedures and documentation guidelines, including ETL transmission load documents, system design documents, Crash GUI, and functional requirements specifications.

Complete in-depth audits of crash records to ensure data integrity and monitor accuracy of third party data entry vendor.

Traffic Crash Data Specialist (2014 – 2016)

Served as part of software testing team for all new components for Crash Reporting & Analysis for Safer Highways (CRASH) system. Gathered pertinent technical data to test upgrades and potential improvements.

Evaluated and tested CRIS database and CRASH system to proactively identify opportunities for improvement and potential to enhance performance.

Business Systems Analyst (2011 – 2014)

Played integral role in ensuring integrity and consistency among all system design documents and data sources. Provided daily and weekly updates of testing status to senior management teams.

ADECCO EMPLOYMENT SERVICES, Austin, TX 2009 – 2010

Production Planner

Created and managed Oracle Discrete Jobs system for manufacturing. Performed inventory management, process control, and shop floor control. Reviewed Engineering Change Orders to ensure accuracy, directed purchase order and sales order creation, and participated in physical inventories. Conducted pre-shortage analysis of discrete job releases, ensuring part availability.

Attended daily production meetings and provided daily updates, enhancing decision making through improved knowledge of material status and shortage commitment issues.

Ensured job integrity and optimized productivity through effective daily use of MS Access & Excel, Lotus Notes, Oracle BOM, MRP, ECO, and Oracle PC Planner.

JOE HEACKER, Page 2

Experience, Continued

GOODWILL STAFFING SERVICES, Austin, TX 2009

Customer Service

Provided customers and vendors with prompt and courteous service or escalation of concerns. Initiated purchase of approved repair parts, products and consumables. Maintained and reconciled database ensuring drivers authorized to operate vehicles and equipment as well as vehicle utilization and disposition records.

Received and responded to customer and vendor complaints, concerns, or issues, identifying opportunities to maintain relationships and promote positive resolutions.

Maintained confidentiality of sensitive or secure information related to customers or equipment.

Took on and completed tasks independently, identifying need for escalation of issues as needed.

APPLIED MATERIALS, Austin, TX 1996 – 2009

Production Planner II

Facilitated research, analysis, evaluation, and testing of new and existing business procedures and Oracle OS components. Provided internal customer service, assisting customers in reconciliation of problem areas. Built collaboration with Purchasing Division to determine root cause of tactical issues and establish closed loop corrective actions. Performed annual physical inventory and developed related policies and procedures, including written procedures to allow team support.

Proactively identified opportunities for improvement to procedures, making recommendations to senior management for effective changes.

Designed and implemented new inventory process able to cut inventory discrepancies by 4%.

Prevented manufacturing downtime through implementation of full containment throughout materials and supply chain management process.

Consistently implemented opportunities to streamline redundant and outdated procedures.

EDUCATION

Oberlin College, Oberlin, Ohio

Bachelor Degree, 1980

Northmont High School, Clayton, OH

General Studies, 1975

SPECIALIZED TRAINING

IBM db2 Mainframe User 2013

XML Editor Training 2012

ETL Data Warehouse Training 2012

Microstrategy Ad Hoc Reporting and Analysis 2011

Six Sigma Certification 2008

OSHA 9000 2007

ISO 9001 2001

Oracle Super User Training 1999

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