Salina Beitler

** ********* *****

Massapequa, NY 11758

516-***-****

acz8cp@r.postjobfree.com

OBJECTIVE

To secure a rewarding and stimulating position that will utilize my

skills

and would provide opportunity for advancement.

PROFILE

Extensive business experience in a face paced demanding setting.

Strong customer service, relationship and organizational skills.

Ability to meet tight deadlines, work autonomously and in a team

environment, and learn quickly.

PROFESSIONAL SKILLS

MS Word AS400 PeopleSoft MS

Excel

Groupwise Discus MS

Access Active Directory

Adobe writer MS Power Point IDX

Novell

MS Outlook Meditech HIPAA Compliance

EXPERIENCE

MaxiAids, Farmingdale, NY 11735 May

2016 - March 2017

Customer Service Department, Customer Service Representative

. Answer customer service calls, answer questions, place/track orders

. Enter orders faxed from VA offices countrywide

Newsday, Melville, NY 11714 Oct.

2015 - May 2016

Customer Service Department, Customer Service Representative

. Answered calls in busy call center environment

. Assisted with customer inquiries/handle complaints

Centris Group, LLC, Rockville Centre, NY 11570

Sept. 2013 - Feb. 2015

Help Desk Department/ Help Desk Associate

. Answered calls to assist customers with using IEP Direct software

. Addressed customer issues and escalate to other departments if

necessary

. Assisted with testing of new software implementations before release

Episcopal Health Services, Bethpage, NY 11714

April 2008 - Aug. 2013

Information Services Department, Help Desk Specialist/Security Officer/User

Account Administrator

. Answered Help Desk calls/e-mails from staff members of St. John's

Episcopal Hospital, addressed computer/technical issues and/or triaged

technical problems within IT staff

. Reviewed security forms submitted for new users/Created new user

accounts

. Gathered documentation of termination and removal procedure for

quarterly audits

Misonix, Inc., Farmingdale, NY 11758

April 2007 - Dec. 2007

Customer Service Department, Customer Service Representative

. Processed orders to ensure customer satisfaction, coordinated

international sales and shipments, Prepared quotes for prospective

customers

EDUCATION

BPS degree in Business Management May 2000 Five Towns College, Dix

Hills, NY

AAS degree in Marketing August 2007 Nassau Community College,

Uniondale, NY

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