Kevin P Sievert
972-***-**** acz847@r.postjobfree.com
Executive Summary
Goal oriented, passionate, self-starter with over 25 years of experience in telecommunications industry. Specialized knowledge
and experience in advanced technology, business development/strategy, team building/leadership and process
development/improvement. Considered a subject matter expert across a diverse technology landscape ranging from ULH
Fiber to In-home networking. Lean Six Sigma Blackbelt and 4 Disciplines of Execution Master Coach. Leadership acumen
honed by embracing a culture of inclusion, accountability, and shared success. Served as a go to expert for MCI and
Verizon; to assist in development of new ventures incl. MCIs local access technology group, Technical SWAT teams, Strategic
Network Migration, and Quality/Process development, improvement, and control.
Professional Experience
DISTINGUISHED MEMBER OF TECHNICAL STAFF (Frontier Communications) April 2016 Nov 2016
As part of the Centralized Network Capacity Planning team, I was responsible for identifying metro backhaul congestion
from our FiOS network and working with regional engineering to address this congestion via circuit and router augments.
I also took it upon myself to use my Lean Six Sigma and 4DX skills to address several data collection and analysis
limitations at Frontier which corresponded to a significant (up to 35%) improvement on the accuracy of the monthly data
collection and reports. I also defined new process flows to improve communication and efficiency of the Regional
Engineering organizations which was then expanded to other capacity planning teams in our organization to create a
standard reporting process and format.
FUNCTIONAL DIRECTOR NETWORK ENGINEERING & OPERATIONS (Verizon) April 2014 - April 2016
Lead 4DX Coach
Managed 5 Directors and 10-15 Managers and led the rollout of the Franklin Covey 4 Disciplines of Execution in the West
Region Engineering, Operations, and Support Center. (1500+ employees covering 35 states)
Develop and drive the 4DX WIGs (Wildly Important Goals)
Identify areas of focus through data collection and analysis from my Lean Six Sigma training
As a Lead Coach in Verizons 4DX implementation, we were able to drive a 33% reduction in build intervals in 4
months. Verizon's West Region implemented 4DX in June of 2014 and was able to drive its Ethernet total build
interval from ~60 days to ~33 days by the end of December with 2 of the 3 regions obtaining a < 25 day interval.
At the beginning of 2016 we expanded the Engineering WIG to include all aspects of Ethernet Service install and
turn-up. We were able to achieve an additional ~25% reduction from 37 days to 28 days.
We also expanded the 4DX process to include Operations in July focusing on Time To Repair (TTR). They started
with only 60% of the tickets being resolved 4 hours. We ended January 2016 at 72% tickets being resolved in 4
hours. A 20% improvement.
In the Centers, we were able to achieve ~25% improvement on Ticket Time in Queue, Circuit Provisioning, and DS1
Test Time in 6 months of implementation.
Chief of Staff
I also managed my Executive Director's staff group responsible for Verizon's West Region: Capital and Expense Budgets
(~$600M); Head Count (500+ employees); Performance Metrics; Geographic standardization; and Engineering support.
SENIOR CONSULTANT - PROCESS ENGINEERING (Verizon) April 2012 - April 2014
Lean Six Sigma Black Belt
Verizon implemented a Lean Six Sigma program in 2012 and I was chosen as the first wave of employees for Black
Belt certification.
Addressed high return rate for VZ's FiOS CPE: identified previously unknown issues with the hardware design,
designed a methodology in which these devices could provide VZ with an early warning flag, and defined a solution to
address the issues. Over $1M in savings per year.
Drove data collection and analysis needed for Vz to convert an entire Central Office from copper to Fiber.
Coordinated with various IT developers and system support staff to collect and analyze the data so an implementation
plan could be built. Team reduced the data collection process from 18+ weeks to less than 3 weeks. As a result, Vz
has created a new Director organization to perform Copper Elimination at the CO level.
International data center pre-sales process. Identified and solved for inefficiencies in the systems and process flows.
Identified the areas of improvement (system consolidation) and developed the migration plan to consolidate and
evolve the system platforms used in the process. As a result, Verizon could sell any data center collocation service in
either Vz or Terremark data centers.
DISTINGUISHED MEMBER OF TECHNICAL STAFF (Verizon) Feb 2006 - April 2012
As part of the Home Network Architecture and Technology group, my responsibilities included defining DSL
requirements for Verizon's home gateways and FiOS BHRs. I also analyzed Verizon's non-FiOS areas and determined
what technology improvements could be deployed to bring triple play services to those customers. We released a just
inside ONT design and new BHRs that improved service delivery and diagnostics. I also positioned the company to
use alternative technology (Power Line Communications) in our in-home distribution of video services.
DSL network design, DSL technology development, defining DSL requirements for FiOS MDU deployment,
working in various standards bodies including ATIS-NIPP-NAI, Broadband Forum, and ITU SG15/Q4. Supported
deployment of Verizon's Spectrum Management platform for the HSI network and redesigned Verizon's centralized
Throughput Server Architecture to a distributed TPS architecture.
VICE-CHAIRMAN (ATIS - Network Interface, Power and Protection Committee) November 2007 - April 2010
The scope of the Network Interface, Power, and Protection Committee (NIPP) includes, but is not limited to, work on
developing standards and technical reports covering Network Interfaces, Power Systems, Electrical Protection, Physical
Protection, and coordination with other International Standards Institutions. E.g. ITU, Broadband Forum, Home Grid
Forum, IEEE, etc.
ADVISORY ENGINEER STRATEGIC ANALYSIS (MCI) January 2002 - February 2006
As part of the Strategic Analysis group, my responsibilities included analyzing and supporting MCIs Business and
Engineering efforts in the access arena. I was responsible for providing recommendations, guidance, and focus on both
short-term and long-term architectures, strategies, technologies, and business opportunities for MCI. My responsibility
included both domestic and international networks.
SENIOR MANAGER GLOBAL ACCESS DEVELOPMENT (WorldCom) January 1999 - January 2002
Drove our corporate global strategy by defining the local copper network unbundling policy (in US, UK, France,
Germany, Holland, Ireland, Australia) and developing competitive long distance networks (in US, Mexico and Brazil).
Met with the various country regulatory bodies (FCC, DOJ, OFTEL, ART, OPTA, etc) to discuss and resolve issues
associated with opening up the incumbents network to competition.
Participation in industry forums to resolve these issues including NICC in the UK, NRIC V in the US, various ILEC
state collaboratives and arbitrations, and Engineering Technical Sub-committee in France.
Reviewing and commenting for the various OpCos in inter-connection contract negotiations with the incumbents.
Participation in standard organizations (T1E1.4, DSL Forum, ETSI) driving the standards to include WCOMs
business objectives and support WCOMs Regulatory positions.
Directing vendors to develop products (DSL, NGDLC, derived Voice, etc.) in the access arena to support our
business plans.
Defining the evolution of our network strategy and architecture for access including ATM concentration, TDM/ATM
platform migration, etc.
Working with Marketing, Business Development, and Product Development to define and model business cases for
validation and justification of strategy, architecture, and marketing decisions.
Performing due diligence on possible partners (CLEC and MSO) for service delivery options.
SENIOR ENGINEER II ACCESS TECHNOLOGY DEVELOPMENT (MCI) January 1995 - January 1999
Defined and supported the domestic and international regulatory, carrier management, and standards development in
the area of access and unbundling MCIW
Supported MCIWs effort for vendors product development to meet MCIW access network requirements and
developing the specifications for the next generation access platform
Provided the engineering support to MCIWs Corporate Finance for the development of the Local Market Business
Case for Mexico (Avantel) and Brazil (Embratel)
Developed and released the Global Access Infrastructure Strategy Request For Proposal.
Supported several Field Trials and Business Plans for HFC and xDSL technologies.
I designed and built the Hybrid Fiber / Coax and the Digital Subscriber Line Evaluation Test Labs for MCIW in
Richardson.
ENGINEER NETWORK VULNERABILITY (MCI) January 1993 - January 1995
On team that investigated and analyzed aspects of national/international networks for classified government projects.
ENGINEER TRANSMISSION SYSTEMS IMPLEMENTATION (MCI) January 1990 - January 1993
I was part of a 16-month field/in-house training program working in all aspects of MCIs high-speed long distance
transmission network working in outside plant (fiber cable installation), fiber splicing, lightwave equipment installation,
system test, and engineering. I also worked in antenna and waveguide installation for digital radios. After training, I
engineered various projects in MCI's long haul optical transmission system. I was asked to be TSIs technical expert on all
optical components in the network (WDM/NB-WDM, Optical Amplifiers, Fiber Cable, etc.) and cable
routing/management equipment. As part of that work, we developed and deployed new technologies, including dispersion
shifted fiber, Optical Amplifiers, and new fiber connectors/management schemes.
Education & Training
BACHELOR OF SCIENCE - ELECTRICAL ENGINEERING 1989
TEXAS TECH UNIVERSITY Lubbock, Tx
CERTIFICATION - BLACK BELT - LEAN SIX SIGMA 2014
VERIZON / RATH AND STRONG Richardson, Tx
CERTIFICATION - 4 DISCIPLINES OF EXECUTION - 4DX MASTER COACH 2014
FRANKLIN COVEY - 4DX Richardson, Tx
Community Involvement
Volunteer - Promise Home Orphanage, Honduras
October 2013 to Present
Car Care Ministry - The Heights Baptist Church
November 2013 to Present
Chairman Plano East Football Booster Club Spring Showcase
2015 and 2016
Springhill Estates HOA Finance Committee
2003-2010
Volunteer - Rebuilding Together Greater Dallas
2016
Volunteer E3 Refugee Food Distribution
2017
Volunteer Creekside Community Church Rehab
June 2016 to Present