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Functional Director Network Operations and Engineering

Location:
Plano, TX
Posted:
July 07, 2021

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Original resume on Jobvertise

Resume:

Kevin P Sievert

972-***-**** acz847@r.postjobfree.com

Executive Summary

Goal oriented, passionate, self-starter with over 25 years of experience in telecommunications industry. Specialized knowledge

and experience in advanced technology, business development/strategy, team building/leadership and process

development/improvement. Considered a subject matter expert across a diverse technology landscape ranging from ULH

Fiber to In-home networking. Lean Six Sigma Blackbelt and 4 Disciplines of Execution Master Coach. Leadership acumen

honed by embracing a culture of inclusion, accountability, and shared success. Served as a go to expert for MCI and

Verizon; to assist in development of new ventures incl. MCIs local access technology group, Technical SWAT teams, Strategic

Network Migration, and Quality/Process development, improvement, and control.

Professional Experience

DISTINGUISHED MEMBER OF TECHNICAL STAFF (Frontier Communications) April 2016 Nov 2016

As part of the Centralized Network Capacity Planning team, I was responsible for identifying metro backhaul congestion

from our FiOS network and working with regional engineering to address this congestion via circuit and router augments.

I also took it upon myself to use my Lean Six Sigma and 4DX skills to address several data collection and analysis

limitations at Frontier which corresponded to a significant (up to 35%) improvement on the accuracy of the monthly data

collection and reports. I also defined new process flows to improve communication and efficiency of the Regional

Engineering organizations which was then expanded to other capacity planning teams in our organization to create a

standard reporting process and format.

FUNCTIONAL DIRECTOR NETWORK ENGINEERING & OPERATIONS (Verizon) April 2014 - April 2016

Lead 4DX Coach

Managed 5 Directors and 10-15 Managers and led the rollout of the Franklin Covey 4 Disciplines of Execution in the West

Region Engineering, Operations, and Support Center. (1500+ employees covering 35 states)

Develop and drive the 4DX WIGs (Wildly Important Goals)

Identify areas of focus through data collection and analysis from my Lean Six Sigma training

As a Lead Coach in Verizons 4DX implementation, we were able to drive a 33% reduction in build intervals in 4

months. Verizon's West Region implemented 4DX in June of 2014 and was able to drive its Ethernet total build

interval from ~60 days to ~33 days by the end of December with 2 of the 3 regions obtaining a < 25 day interval.

At the beginning of 2016 we expanded the Engineering WIG to include all aspects of Ethernet Service install and

turn-up. We were able to achieve an additional ~25% reduction from 37 days to 28 days.

We also expanded the 4DX process to include Operations in July focusing on Time To Repair (TTR). They started

with only 60% of the tickets being resolved 4 hours. We ended January 2016 at 72% tickets being resolved in 4

hours. A 20% improvement.

In the Centers, we were able to achieve ~25% improvement on Ticket Time in Queue, Circuit Provisioning, and DS1

Test Time in 6 months of implementation.

Chief of Staff

I also managed my Executive Director's staff group responsible for Verizon's West Region: Capital and Expense Budgets

(~$600M); Head Count (500+ employees); Performance Metrics; Geographic standardization; and Engineering support.

SENIOR CONSULTANT - PROCESS ENGINEERING (Verizon) April 2012 - April 2014

Lean Six Sigma Black Belt

Verizon implemented a Lean Six Sigma program in 2012 and I was chosen as the first wave of employees for Black

Belt certification.

Addressed high return rate for VZ's FiOS CPE: identified previously unknown issues with the hardware design,

designed a methodology in which these devices could provide VZ with an early warning flag, and defined a solution to

address the issues. Over $1M in savings per year.

Drove data collection and analysis needed for Vz to convert an entire Central Office from copper to Fiber.

Coordinated with various IT developers and system support staff to collect and analyze the data so an implementation

plan could be built. Team reduced the data collection process from 18+ weeks to less than 3 weeks. As a result, Vz

has created a new Director organization to perform Copper Elimination at the CO level.

International data center pre-sales process. Identified and solved for inefficiencies in the systems and process flows.

Identified the areas of improvement (system consolidation) and developed the migration plan to consolidate and

evolve the system platforms used in the process. As a result, Verizon could sell any data center collocation service in

either Vz or Terremark data centers.

DISTINGUISHED MEMBER OF TECHNICAL STAFF (Verizon) Feb 2006 - April 2012

As part of the Home Network Architecture and Technology group, my responsibilities included defining DSL

requirements for Verizon's home gateways and FiOS BHRs. I also analyzed Verizon's non-FiOS areas and determined

what technology improvements could be deployed to bring triple play services to those customers. We released a just

inside ONT design and new BHRs that improved service delivery and diagnostics. I also positioned the company to

use alternative technology (Power Line Communications) in our in-home distribution of video services.

DSL network design, DSL technology development, defining DSL requirements for FiOS MDU deployment,

working in various standards bodies including ATIS-NIPP-NAI, Broadband Forum, and ITU SG15/Q4. Supported

deployment of Verizon's Spectrum Management platform for the HSI network and redesigned Verizon's centralized

Throughput Server Architecture to a distributed TPS architecture.

VICE-CHAIRMAN (ATIS - Network Interface, Power and Protection Committee) November 2007 - April 2010

The scope of the Network Interface, Power, and Protection Committee (NIPP) includes, but is not limited to, work on

developing standards and technical reports covering Network Interfaces, Power Systems, Electrical Protection, Physical

Protection, and coordination with other International Standards Institutions. E.g. ITU, Broadband Forum, Home Grid

Forum, IEEE, etc.

ADVISORY ENGINEER STRATEGIC ANALYSIS (MCI) January 2002 - February 2006

As part of the Strategic Analysis group, my responsibilities included analyzing and supporting MCIs Business and

Engineering efforts in the access arena. I was responsible for providing recommendations, guidance, and focus on both

short-term and long-term architectures, strategies, technologies, and business opportunities for MCI. My responsibility

included both domestic and international networks.

SENIOR MANAGER GLOBAL ACCESS DEVELOPMENT (WorldCom) January 1999 - January 2002

Drove our corporate global strategy by defining the local copper network unbundling policy (in US, UK, France,

Germany, Holland, Ireland, Australia) and developing competitive long distance networks (in US, Mexico and Brazil).

Met with the various country regulatory bodies (FCC, DOJ, OFTEL, ART, OPTA, etc) to discuss and resolve issues

associated with opening up the incumbents network to competition.

Participation in industry forums to resolve these issues including NICC in the UK, NRIC V in the US, various ILEC

state collaboratives and arbitrations, and Engineering Technical Sub-committee in France.

Reviewing and commenting for the various OpCos in inter-connection contract negotiations with the incumbents.

Participation in standard organizations (T1E1.4, DSL Forum, ETSI) driving the standards to include WCOMs

business objectives and support WCOMs Regulatory positions.

Directing vendors to develop products (DSL, NGDLC, derived Voice, etc.) in the access arena to support our

business plans.

Defining the evolution of our network strategy and architecture for access including ATM concentration, TDM/ATM

platform migration, etc.

Working with Marketing, Business Development, and Product Development to define and model business cases for

validation and justification of strategy, architecture, and marketing decisions.

Performing due diligence on possible partners (CLEC and MSO) for service delivery options.

SENIOR ENGINEER II ACCESS TECHNOLOGY DEVELOPMENT (MCI) January 1995 - January 1999

Defined and supported the domestic and international regulatory, carrier management, and standards development in

the area of access and unbundling MCIW

Supported MCIWs effort for vendors product development to meet MCIW access network requirements and

developing the specifications for the next generation access platform

Provided the engineering support to MCIWs Corporate Finance for the development of the Local Market Business

Case for Mexico (Avantel) and Brazil (Embratel)

Developed and released the Global Access Infrastructure Strategy Request For Proposal.

Supported several Field Trials and Business Plans for HFC and xDSL technologies.

I designed and built the Hybrid Fiber / Coax and the Digital Subscriber Line Evaluation Test Labs for MCIW in

Richardson.

ENGINEER NETWORK VULNERABILITY (MCI) January 1993 - January 1995

On team that investigated and analyzed aspects of national/international networks for classified government projects.

ENGINEER TRANSMISSION SYSTEMS IMPLEMENTATION (MCI) January 1990 - January 1993

I was part of a 16-month field/in-house training program working in all aspects of MCIs high-speed long distance

transmission network working in outside plant (fiber cable installation), fiber splicing, lightwave equipment installation,

system test, and engineering. I also worked in antenna and waveguide installation for digital radios. After training, I

engineered various projects in MCI's long haul optical transmission system. I was asked to be TSIs technical expert on all

optical components in the network (WDM/NB-WDM, Optical Amplifiers, Fiber Cable, etc.) and cable

routing/management equipment. As part of that work, we developed and deployed new technologies, including dispersion

shifted fiber, Optical Amplifiers, and new fiber connectors/management schemes.

Education & Training

BACHELOR OF SCIENCE - ELECTRICAL ENGINEERING 1989

TEXAS TECH UNIVERSITY Lubbock, Tx

CERTIFICATION - BLACK BELT - LEAN SIX SIGMA 2014

VERIZON / RATH AND STRONG Richardson, Tx

CERTIFICATION - 4 DISCIPLINES OF EXECUTION - 4DX MASTER COACH 2014

FRANKLIN COVEY - 4DX Richardson, Tx

Community Involvement

Volunteer - Promise Home Orphanage, Honduras

October 2013 to Present

Car Care Ministry - The Heights Baptist Church

November 2013 to Present

Chairman Plano East Football Booster Club Spring Showcase

2015 and 2016

Springhill Estates HOA Finance Committee

2003-2010

Volunteer - Rebuilding Together Greater Dallas

2016

Volunteer E3 Refugee Food Distribution

2017

Volunteer Creekside Community Church Rehab

June 2016 to Present



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