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Customer Service Administrative Assistant

Location:
Buffalo, NY
Posted:
May 09, 2017

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Resume:

Pamela A. Adamski

** ******** *****

Cheektowaga, NY 14225

716-***-****

acz7zo@r.postjobfree.com

Objective

Accurate, thorough, and persistent individual seeking a position as an Administrative Assistant with a growing organization. Offers exceptional communication, secretarial, and problem solving skills to bring a remarkable change in the overall efficiency of the office.

Employment History

Administrative Assistant/Interim Property Manager

2015-Current YWCA of WNY, Buffalo, NY

Prepare record, check over and proofread correspondence, invoices, presentations, brochures, publications, reports and relevant material.

Record and prepare minutes of meetings.

Welcome guests and decide whether they should be given right of entry to meet specific personnel.

Oversee office’s filing and record management needs.

Arrange for executives’ travel and accommodation logistics.

Ensure that packages for board meetings are prepared and distributed in time

Maintain inventory of office supplies.

Make sure that confidentiality is maintained for both verbal and written information.

Ensure speedy resolutions to issues reported by staff or clients.

Open and distribute incoming regular electronic mail and other material and coordinate the flow of information internally and with other departments and organizations.

Maintains property by investigating and resolving tenant complaints; enforcing rules of occupancy; inspecting vacant units and completing repairs; contracting with landscaping and snow removal services.

Secures property by installing and maintaining security devices, establishing and enforcing precautionary policies and procedures; responding to client emergencies.

Intermediate to advanced level skills in Microsoft Office, Word, excel, outlook and publisher.

Work on a network domain, familiar with access to shared resources, network scanning procedures, and instructing staff on basic network procedures.

Liaison with IT consultant and responsible for coordination of IT related problem resolution activities.

Secretary

2006-2009Tri-County glass, Batavia, NY

Handled administrative issues and conflicts in accordance to the company’s policies.

Provided In-store customer service.

Filed and faxed documents as needed.

Receptionist

2004-2006Mane Attraction Salon, Batavia, NY

Scheduled and canceled appointments by electronic scheduling system.

Operated a multi-line phone system, and distributed messages to the appropriate personnel.

Greeting clients in a friendly and professional manner.

Guest Services

2001-2004 Ramada Limited, Depew, NY

Provided excellent customer service online and on the telephone.

Secured reservations and managed checkout for guest.

Assisted in scheduling shuttle service for guest transportation.

Assistant Manager/Cashier

1999-2001 Arrowhawk Smoke Shop, Basom, NY

Responsible for overseeing a team of cashiers and scheduling their work shifts.

Responsible for emptying safe, scheduling, cleaning, answering telephones.

Kept store clean, maintain merchandise stock, faxed and filed documents as needed.

Education

2001 Oakfield-Alabama Central School/Genesee Valley Boces

High School Diploma/GED

Cosmetology Certificate (1000 hours)

2007 Trocaire College, Buffalo, NY

EKG Tech Certificate

2010 Continental School of Beauty

Certificate of Completion (1000 hours)

Other Experience

Served as a Volunteer/Community Involvement at Veteran’s Administration Hospital in Buffalo, NY in 2013

References

References are available on request.



Contact this candidate