Theresa A. Ottersbach

**** ********* ***

Louisville, Kentucky 40219

Cell Phone 502-***-****

e-mail: acz7yw@r.postjobfree.com

SUMMARY

A results oriented administrative support professional with the ability to organize and schedule assignments. Strong communication skills and well versed in Word and Excel with some experience in PowerPoint. A dedicated team player with the experience and initiative to get the job done.

United Parcel Service (Seasonal) 11/2016 – 01/2017

HR Assistant I

Provided support to the Supervisor and Manager of HR

*Recruitment of new hires

*Assisted with new hire procedures, i.e., applications, ID badges, uniform distribution and

returns

*Preparation of new hire orientations

The Salvation Army 04/2009 – 08/2016

Secretary II - HR

Provided support to the Area Commanders, Human Resources Manager, Business Manager, and Property Manager of administrative detail.

*On the job training in Paycor, E-Verify, and Sterling Background Checks.

*Performed advanced, complex, and often confidential secretarial work with a broad scope of responsibilities

*Prepared advanced technical reports and spreadsheets from start to finish

*Responded to inquiries daily regarding departmental operations and ensured the office ran smoothly while the Commanders were absent

*Created, maintained, and updated HR files and records, including active and terminated

*Assisted in the employment process by reviewing employment applications, conducting reference checks, and compiling new hire packets, while maintaining the confidential nature of the position

*Maintained attendance records including sick leave, vacations, etc.

*Coordinated and processed a wide range of administrative responsibilities associated with the preparation and conduction of conferences, seminars, and Executive Board and Advisory Board meetings

*Transcribed meeting minutes

*Maintained Advisory Board member profiles and attendance spreadsheets

*Ordered name badges for new Board members

*Assisted with all aspects of facilities rental including the collection of rental

fees, conducting tours, and coordinating security, while ensuring the smooth operations of events held in the auditorium, gymnasium and meeting rooms

*Maintained keys and reservations of company vehicles

*Kept licensing, and registrations up to date on company vehicles

*Submitted monthly mileage reports to Finance

*Ordered office supplies for all departments, including supplies for postage meter machine, copiers, and printers

*Maintained inventory and ensured items were purchased at the best economical price

*Also created monthly reports and readings for copiers and statistics for meeting attendees

Citizens Security Life Insurance Company 05/2005 – 02/2009

Administrative Assistant

Provided support to 2 Vice-Presidents in the Agency Marketing Department

*Managed daily activities including meeting agendas, itineraries, memorandums,

letters, scanning, faxing, copying, etc., for both VP’s

*Created and updated numerous Excel Spreadsheets and Word Documents

*Mass mailings and updated information on independent agents in Company

Software System

*Data Entry

*Interacted with Accounting Department issuing check requests for independent

agents meeting sales qualifications

*Entered sales data on spreadsheets for independent agents

Quantum Ink Company 01/2002 -- 09/2004

Secretary/Office Manager

Provided support to President and Vice-President

*Managed daily activities and handled variety of administrative duties for both

President and Vice-President

*Created purchase orders, invoices, typed bill of ladings

*Entered inventory into computer, outgoing products as well as incoming raw

materials

*Ordered raw materials and office supplies

*Set up pickups for truck lines; negotiated pricing

*Created excel spreadsheets for consignment customers and inventory purposes

AA

Kindred (formerly Vencor) 1997--2000

Administrative Assistant/Order Processor

Provided administrative support to Director as well as served in order processing

*Managed daily schedule and handled variety of administrative duties for company

Director

*Processed office and medical supply orders for facilities throughout 48 states

*Coordinated meetings, events and travel arrangements for Director and Manager

*Maintained and updated rebate report spreadsheets and sent to various Directors

BellSouth 1988 -- 1997

Administrative Assistant/Administrative Reports Clerk

Served as Administrative Assistant in Marketing and Human Resources

*Consolidated Human Resources files from 9 regional offices into one central location

*Member of team recognized by management for meeting employee payment deadlines

*Computerized Human Resources records to follow-up on employee retention dates

*Developed and delivered Secretarial Skills training. (Received commendation)

*Responsible for maintaining adequate department supply room inventory

Skills Education

*Microsoft Word *Typing (72 wpm) Graduate of Iroquois High School

*Excel *Shorthand Some College

*PowerPoint (classes taken) *IBM Lotus Notes

*Outlook

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