IFEOMA VALERIE EHINLAIYE

** **** ******, *** ****-ANIMASHAUN, ORILE-COKER, LAGOS STATE.

PHONE- +234 817-***-**** DATE OF BIRTH- 24TH SEPTEMBER 1989 E -MAIL- acz7xu@r.postjobfree.com

EDUCATION QUALIFICATION

Covenant University, Ota, Ogun-state, Nigeria Sept.2007 – July 2011 Bachelor of Science in Computer Science Second Class Upper (2:1) WORK EXPERIENCE

Standard Chartered Bank Lagos, Nigeria

Priority Client Service Executive March 2014 – March 2016

• Customer relationship management of a portfolio of over 200 high net worth clients.

• Proffering service and sales solutions to clients to maintain existing relationships.

• Creating new relationships from existing ones through referrals, based on successful relationship management.

• Sales, documentation, and monitoring of investment products, credit facilities, as well as other bank products.

Alex & Forbes Ltd (IT Networking/Hardware Company) Lagos, Nigeria Support and Administrative Personnel Sept – Dec. 2013

• Assisted management in scheduling business meetings and following up on leads for the growth of organization.

• Sought for new business by reaching out to vendor and client organizations for the advertising and sales of company products.

• Managed internal and external workforce – staff, contractors and service providers to create a hub for effective work processes and synchrony within the organization and amongst our client base.

• Organised staff documents, travel schedules, reservations, monetary disbursements, and task patterns for the efficient running of the workplace.

Black Moses Entertainment Lagos, Nigeria

Support Personnel & Assistant to the MD/CEO (NYSC 2011/2012) Oct. 2011 – June 2013

• Assisted the MD/CEO in running the establishment – organizing daily routines, managing staff and clients, interfacing between the company and new business/vendors, as well as being at the forefront of every major business decision.

• Researched new topics daily for the running of a radio show with over two million listeners.

• Managed the public both physically and over social media, counselling and using various feedback methods as a tool for the continued success of the live radio show.

• Created and edited scripts, carried out various article researches, scouted for events, and engaged in voice advertising as well as individual relationship management both internally and externally. Nigeria National Petroleum Corporation Delta State, Nigeria Computer Services Helpdesk Assistant (Internship) Mar. – Aug. 2010

• Provided IT support both remotely and physically to the entire organization.

• Managed end users to ensure best practices in daily usage and maintenance of the computers. VOLUNTEER EXPERIENCE

• November 2015 – Standard Chartered Bank

Seeing Is Believing; An annual “Walk for Sight” participated in by staff of Standard Chartered Bank Nigeria to create awareness on eye care and raise funds for eye treatments in Nigeria. The event is a day long and happens towards the end of the business year as part of the bank’s CSR to its host community.

• April 2016 till date – Azura Power West Africa Limited Resettlement and Compensation of Project-Affected Communities; Involving a compensation payment exercise as part of the implementation of a Resettlement Action Plan (RAP) to three communities in Edo State affected by the construction of an Independent Power Plant (IPP) in the region. RESEARCH EXPERIENCE

• June 2012

Co-researcher on the publication titled, “An Investigation of the Factors Influencing the Adoption of E- Health Services” featured in the IEEE African Journal for Computer Science & ICTs – Special Issue on ICTs in the African Environment, Vol. 5. No. 4 Issue 2 (ISSN- 2006-1781) (view publication at http://www.ajocict.net/uploads/V5N4-SPP6_-_2012_AJOCICT_- _An_Investigation_of_the_Factors_Influencing_the_Adoption_of_E-Health_Services.pdf)

• August 2011

Submitted a paper for the IACIS International Conference titled “The Adoption of E-Health Services in Nigeria: A Case Study of Selected Hospitals in Lagos.

• October 2010 – May 2011

Carried out a final year dissertation titled “The Adoption of E-Health Services in Nigeria: Implementation of the Electronic Medical Record”, Covenant University. LEADERSHIP EXPERIENCE

• September 2008 – July 2009

Provost/Disciplinarian of the Vineyard Tenders Service Group with a membership of over 1000 students at Covenant University.

• March – May 2008

Secretary of the committee appointed for the Science and Technology Exhibition Week at Covenant University, alongside a team of over 30 colleagues, hosting a weeklong event for the entire university.

• September 2007 – July 2008

Word Team Leader of the Vineyard Tenders Service Group at Covenant University. SKILLS

• Languages: English (excellent)

• Communication and client relations (excellent)

• Computer Skills: MS Office, General Software and Hardware maintenance, script writing and editing, research (use of the SPSS software application)