EDWARD KING LEWIS

*** ****** ******

Anniston, Alabama 36201

acz7x3@r.postjobfree.com

256-***-****

OBJECTIVE: A career-oriented administrative position with responsibility, immediate challenge and the potential for advancement.

EMPLOYMENT

STATE OF ALABAMA, Department of Veterans Affairs, Anniston, AL

Administrative Assistant March 2016 to Present

Provide high-level administrative support by conducting research, preparing statistical reports, handling information requests, and performing clerical functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings. File compensation and pension claims, appeals and disagreements for veterans. Operate in State and Federal databases. Compile statistical data. Responsible for maintaining hard files, incoming and outgoing mail. Keep the office in compliance with State guidelines and regulations. Responsible for making decisions and solving problems utilizing their knowledge of the activities, practices, and applicable functions, rules and regulations of the organization.

STATE OF ALABAMA, ABC Select Spirts, Birmingham, AL

Sales Associate August 2014 to March 2016

Perform retail and wholesale work involving the selling of alcoholic beverages. Assist the store manager in the routine management of the store consisting of accounting for cash, security and loss prevention and bank deposits. Receive, assemble, verify and deliver merchandise, stock shelves, perform custodial and maintenance duties. Operate cash register. Train, coach, motivate and assist new associates.

MS COMPANIES, Lincoln, AL

Quality Inspector May 2013 to June 2014

Inspect automotive parts for defects and rework automotive parts; i.e. examine parts for damages, scratches, dents, missing components, discoloration, noise and malfunctions. Compile statistical data, work from blue prints and schematic drawings.

PROTECTIVE LIFE, Birmingham, AL

Associate Field Response Representative March 2010 to March 2012

Customer Service Analyst (Field Response Unit) September 2008 to March2010

Underwriting Service Analyst May 2006 to September 2008

Call center representative working in Nextgen (New Bus/POS) Application Extender (AX), Policy Tracker One (PTO), Corporate Retention, Gemini, Life Comm, Client Database and Policy Tracker One. Communicate with internal and external customers, agents and vendors in a professional and confidential manner. Place orders for underwriting risk assessments. Perform effective and efficient follow ups for Physician Statements, Facility Special Authorizations, Motor Vehicle Reports and Inspection Reports to ensure timely receipt of requirements.

KELLY SERVICES, Birmingham, AL

Customer Service Consultant (Protective Life, Life and Annuities) December 2005 to May 2006

Initiate and receive telephone calls in reference to 1035 exchanges and surrenders. Operate proficiently within the Protective Life Quest, VLS-1035 Exchange database and the TLS-Admin: Notes systems. Ensure accurate and complete database updates. Schedule follow up communications.

MANPOWER, Birmingham, AL

Customer Service Rep/Shipping-Receiving Clerk (Alabama Tissue Center) June 2005 to December 2005

Call on hospital accounts. Schedule, receive, verify and ship orders for cardiovascular grafts. Operate within FDA perimeters. Update and maintain the database for Tissue Utilization Tracking. Operate in the Microsoft Office Suite program. Prepare cryopreserved shippers with liquid nitrogen. Document all shipments, faxes, copies and meet all deadlines.

DOCUMENT TECHNOLOGY, INC., Birmingham, AL

Assistant Site Manager June 2004 to February 2005

Supervise, train, motivate and coach staff in the execution of administrative duties for support services at the prestigious law firm of Cabaniss, Johnston, Gardner, Dumas and O’Neal. Other responsibilities include the operation of internal mail services, court filings, document shipments, faxes, copies and meeting all deadlines.

AMERICAN RED CROSS, Alabama and Central Gulf Coast Region, Birmingham, AL

Apheresis Telerecruitment Supervisor October 2002 to December 2003

Assist in the development, implementation and evaluation of blood donor telemarketing strategies for the region. Supervise Telerecruitment staff and directly oversee calling, hiring, training, coaching, evaluating and discipline to ensure and enhance operational success. Initiate strategies to minimize staff turnover and maximize caller efficiency.

SPHERION, Vestavia, AL

Records Management Specialist August 2001 to October 2002

(American Red Cross) Monitor access to both computer and manual records related to blood donation, testing, and distribution processes to ensure confidentiality. Research data inconsistencies and update donor and donation records. Perform quality control reviews of audit data, lab records and inventory records to ensure established criteria are met. Maintain pre- and post-verification reports.

BRUNO’S DISTRIBUTION CENTER, Birmingham, AL

Human Resources Secretary November 1999 to August 2000

Assist the Human Resources Employment and Training Manager. Maintain and update 750 active employees’ personal and medical files. Operate within the contract of a union facility. Screen and interview applicants. Schedule and review drug screens. Conduct new hire orientations. Prioritize and manage multiple job related tasks. Build spreadsheets and databases for comparison and documentation of statistical information.

NORRELL SERVICES INCORPORATED, Birmingham, AL.

Human Resources Secretary April 1999 to November 1999

(Bruno’s Distribution Center) Assist the Human Resources Employment and Training Manager. Maintain and update 750 active employees’ personal and medical files. Operate within the contract of a union facility. Screen and interview applicants. Schedule and review drug screens. Conduct new hire orientations.

IKON MANAGEMENT SERVICES, Birmingham, AL

Administrative Field Support Specialist February 1997 to February 1999

Execute administrative duties at various law firms. Operate mailroom for 1300 clients, including but not limited to mail sorting and delivery, billing and ordering supplies, in addition to court filings, document shipments, faxes, copies and meeting all deadlines.

EDUCATION and TRAINING

GADSDEN STATE JUNIOR COLLEGE, Anniston, AL

Associate Science Degree (Psychology) 1984

LICENSES and CERTIFICATIONS

Alabama Notary Public March 2016 to March 2020

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