Pharmacy Technician Customer Service
Resume:
Jennifer Gibson, SCPhT
*** ****** ***** *****, ***. 117, Colorado Springs, CO 80918
acz7qy@r.postjobfree.com
Senior Certified Pharmacy Technician offering more than nine years of experience within a leading national drugstore chain. Dedicated, hard-working and reliable professional who maintains a focus on accuracy and delivers courteous service at all times.
Summary Of Qualifications
Attention to detail, aptitude for problem solving, teamwork, professionalism
Experience and training in medical and pharmaceutical terminology
Pharmaceutical prescription processing, pharmaceutical calculations, terminology drug classifications & safety, pharmaceutical inventory management
Lead in the training of new hires for certification
Compliance to Medicare, Medicaid & insurance claims processing
Customer service personality, eager to assist internal & external customers
MS Word, Excel, Outlook, internet research
Professional Experience
WALGREENS, Colorado Springs, CO
Senior Certified Pharmacy Technician, 10/2007 to Present
Responsibilities:
Effectively and efficiently calculating dosages, dispense medications, prepare prescription labels, filling prescriptions for approval by pharmacists, inventory management including ordering and returns, and training.
Use of the pharmacy’s proprietary computer software system to access prescription information including patient and prescribed data, drug selection, prescription interpretation and insurance billing.
Research and resolve dosage conflicts, insurance issues and other matters to ensure patient safety/wellness and build customer loyalty.
Work alongside licensed pharmacists to provide excellent service within a high-volume retail setting.
Education
GED, Woodland Park, CO
Certifications
Colorado Pharmacy Technician Certification, 7/2012 (license is current)
Recent Completed Workshops
Excel
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