Customer Service Representative
Resume:
MA.MAY LOBRIGO CORALDE
Unit * Yakal St. Farconville Subd.
Parian, Calamba Laguna
Email-add:acz7ij@r.postjobfree.com
Contact no.:091********/097********
PERSONAL INFORMATION
Age: 24 years old
Birth Date: March 2, 1993
Birth Place: San Juan, Bato, Camarines Sur
Gender: Female
Civil Status: Single
Nationality: Filipino
Religion: Roman Catholic
PERSONALSKILLS
Computer Literate (Microsoft Word, PowerPoint, Excel)
Cooperative and Trainable
Dedicated and Committed to work
EDUCATIONAL BACKGROUND
Tertiary Central Bicol State University of Agriculture
San Jose, Pili, Camarines Sur
Bachelor of Science in Food Technology
Undergraduate-4th Year College Level
2010-2014
Vocational TESDA RTC-V
Lourdes Village San Jose, Pili, Camarines Sur
Language Skills Institute
Computer Based English Proficiency
June 2014
Bicoltech Driving Institute
Driving Education for Overseas Workers
Defensive Driving Course and Troubleshooting
Modern Village, San Jose, Pili, Camarines Sur
January-March 2014
Secondary San Vicente High School
San Vicente, Bato, Camarines Sur
2006-2010
JOB EXPERIENCE/S:
CONVERGYS PHILIPPINES INC.
Program: Macy’s Omni Channel
Customer Service Associate II (Order Entry & Service Recovery)
2nd, 3rd and 4th Flr, One Evotech Building, Nuvali Lakeside Evozone, Near Santa Rosa-Tagaytay Road, Santa Rosa, Laguna Philippines
October 17, 2016-January 1, 2017
Program: H&R Block
Customer Service Representative
2nd, 3rd and 4th Flr, One Evotech Building, Nuvali Lakeside Evozone, Near Santa Rosa-Tagaytay Road, Santa Rosa, Laguna Philippines
January 09, 2017- February 25, 2017
SAGARA METRO PLASTICS INDUSTRIAL CORPORATION
Production Data Encoder
Brgy. Paciano Rizal, Calamba City, Laguna, Philippines
March 17, 2016- August 16, 2016
JOB DESCRIPTION:
Responsible for updating information regarding daily production output of plastic parts and tubes for automobile wiring harnesses
SUTHERLAND GLOBAL SERVICES
Program: Mcafee
Customer Service Representative
Camarines Sur IT Center IT Park, Provincial Capitol Complex, Pili, Camarines Sur
November 2014- May 2015
JOB DESCRIPTION:
Greet every customer politely and answers queries completely to maximize quality service and be able to increase sales
Assists and educates customers choose the product that best suit their needs
SEMINARS AND TRAININGS
DEPARTMENT of SCIENCE and TECHNOLOGY V
Regional Standards and Testing Laboratories
On the Job Training
Rawis, Legazpi City
2013
51st PAFT ANNUAL CONVENTION
SMX Center Mall of Asia, Pasay City, Manila
July 25-27, 2012
NCH Philippines Inc.
Total Plant Hygiene and Government Regulation on
Hygiene and Sanitation
DFS Lecture Hall, CBSUA Compound
San Jose, Pili, Camarines Sur
Symposium in Environment Microbiology
“MICROBES FOR A GREENER EARTH”
Camarines Norte State College
Daet, Camarines Norte
September 24, 2011
PAFT-O SPEAKS: AN ECHO SEMINAR 2
Philippine Association of Food Technologists-Omicron Chapter
DFS-Lecture Hall
Central Bicol State University of Agriculture
August 24, 2011
National Service Training Program
Civic Welfare Training Service
Seminar on Social Mobilization and
Community Immersion
Social Hall
Central Bicol State University of Agriculture
December 5, 2010
CHARACTER REFERENCE:
Jayrus A. Celis
Team Manager
Sutherland Global Services Inc.
Camarines Sur IT Center IT Park
Provincial Capitol ComplexPili, Camarines Sur
Junico Mariel Potestad
Team Leader
Convergys Philippines Inc.
2nd, 3rd and 4th Flr, One Evotech Building, Nuvali Lakeside Evozone, Near Santa Rosa-Tagaytay Road, Santa Rosa, Laguna Philippines
Contact this candidate