Tehran Rogers

Available to relocate nationwide

*** ***** **** *****, *******, Fl. 33510 H: 813-***-**** E-Mail: acz7gy@r.postjobfree.com

Management Style

My management style is to give clear direction, but I’m also ready and available to jump in to offer guidance, expertise, and help when needed. I go out of my way to make sure I know when my team needs help. I don’t wait to be called upon by my staff - I go to them. Which in tells plenty of informal check-ins, both on the work they’re doing and on a healthy work environment and their general job satisfaction.

Highlights

•Reliable

•Retail inventory management

•Recruiting and interviewing

•MS Office proficient

•Team-oriented

•Exceptional leader

•Store operations

•Sales professional

Accomplishments

•REORGANIZED AND SET IN PLACE PROPER PROCEDURES AND POLICIES AMONG STAFF, IN TWO DIFFERENT COMPANIES AFTER JOINING STORES

•AWARDED WITH " MOST IMPROVED STORE IN SALES" WITHIN FIRST YEAR OF TAKING OVER AS STORE MANAGER

•AWARDED WITH "MOST IMPROVED STORE IN SHRINKAGE" WITHIN FIRST YEAR AND SECOND YEAR

•INCREASED ANNUAL SALES UP 15% AND BROUGHT SHRINKAGE DOWN BY 1.4% WITHIN FIRST YEAR.

•IN TWO YEARS SHRINKAGE WAS BROUGHT DOWN BY ANOTHER 2%

Experience

November 2014–Current Assistant Center Manager

FedEx Office

•Responsible for communication with the center manager and team members on daily/weekly/monthly goals, performance to plan, key performance metrics, customer issues and company initiatives

•Coach, counsel and provide feedback to team members on their performance and to ensure adherence to company policies and standards

•Responsible for maintaining inventories, store appearance and completing daily paperwork.

•Overseeing shipping related services and activities. Meeting and exceeding KPI goals.

September 2013–October 2014 General Manager

Bealls Outlet

•Maintaining a high standard of merchandising, placement, store signage, and proper display techniques to create an inviting atmosphere for customers. Managing the P&L

•Responsible for maintaining inventories, store appearance and completing daily paperwork.

•Managing the profitable operation of a retail store with emphasis on sales, recruiting, hiring, payroll, training and developing staff.

•Protecting all company assets maintaining a high level of good customer service. Meeting and exceeding KPI goals.

•Ensure a clean, well-stocked store for customers

May 2011–September 2013 Merchandising Executive Leader

JcPENNYS

•Managing merchandise reset activities including forecasting workload.

•Distributing work for the replenishment process, recovery, pricing and visual.

•Working closely with the department managers to ensure that the merchandise transitions are seamless, resulting in pleasing visuals and meeting presentation standards.

•Utilizing my merchandising background and skills in planning, problem solving, and communication.

•Also providing my team with strong leadership, coaching and training in the moment to insure the store has the best merchandised presentation.

February 2010–June 2010 Associate Manager

BIG LOTS Inc

•Assisted in managing the daily operations of the store.

•Assigned staff to specific duties.

•Preformed a variety of duties personally and supervised employees performing there task.

•Created and executed P.O.S. promotional events to help exceed sales goals.

•Other responsibilities were to perform sales work, inventories, maintained operating records, and prepared a daily record of transactions.

December 2008–February 2010. Head Customer Service Manager / Department Manager

WAL-MART

•Monitored sales activities to ensure the customers receive satisfactory items and quality items.

•Maintained company standards by providing customers with an organized and merchandised shopping atmosphere.

•Made schedules and maintained staffing at the front of the house to provide speed of service to customers.

•Retained product integrity with the proper ticketing and pricing of items.

•Instructed staff on how to handle difficult and complicated sales.

•Resolved issues raised by customers.

May 2008 - August 2008. Store Manager (in training)

ALDI Inc.

•Implemented company standards in the day to day operations of the store.

•Placed products from shipments out in a timely manner.

•Provided prompt and knowledgeable service to all customers.

•Upheld high standards of food quality for all customers.

August 2005 -January 2008. Store Manager

FAMILY DOLLAR STORES

•Retrained management staff to better control sales floor and associates.

•Implemented a better program to manage flow of goods from the stockroom to the sales floor.

•Increased annual sales up 15% and brought shrinkage down 1.4% within one year.

•Managed P&L and all aspects of running a business.

•Responsible for ordering, inventory control and staffing.

•Also training managers and crew.

Jan.2001 – Aug.2005. Department Manager

BURLINGTON COAT FACTORY

•Redesigned departments, maintained product placement to drive highest ticketed items and kept a low markdown percent.

•Upheld company standards, direction of merchandise and fixture presentation to maintain an organized department.

•Lead my department staff to concentrate on customers needs to help drive sales percentage.

•Maintained the integrity of all merchandise, by securing company's assets.

•Kept track of fast sellers, and markdown compliance.

•Worked with buyers to order customers request and to bring in best selling merchandise.

•Responsibilities also included sales presentations, form and mannequin displays, and providing an enjoyable shopping atmosphere, in all.

•Assisted other stores with reorganizing departments, helped train new managers, and helped with new store openings.

June 2000 - November 2000. General Manager

BRAIN-FOOD BOOKSMITH

•Managed bookstore with large volume sales.

•Handling of inventory, recording daily sales figures, billing summaries, managing employees, and merchandising products.

•Company's locations went out of business.

May 1998 - June 2000. Visual Merchandiser

SAKS FIFTH AVE.

•Coordinated the efforts of buyers and department managers to achieve aesthetically pleasing vignettes that represent market trends and store direction.

•Responsibilities included sale presentations, redesigning departments, and working with buyers.

January 1989 - May 1998. General Manager

McDonalds

•Operated a profitable and clean restaurant.

•Responsible for managing P&L, ordering, inventory control, staffing,

•Training managers and crew.

•Started as crew member and worked my way up to general manager.

Education and Training

UNIVERSITY of PHOENIX, 2014

MANATEE JUNIOR COLLEGE, ‘94

SOUTHEAST HIGH, High School, ‘92

Statement of Interests

Equipped with extensive experience in retail management and sales. Employs excellent leadership skills and multi-tasking strengths. Motivated, proven in retail sales and operations for multiple industries - Shipping, hardline sales, Office production and restaurant management. Skilled in coaching best practices and maximizing profits. Committed to providing an atmosphere of exceptional employee morale and great customer service.

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