Administrative Assistant Medical
Resume:
Heather Elley
Battle Creek, Michigan, 49037
*******.*****@*****.***
Career Objective
To obtain a position where I can use the combination of my people skills, as well as my clerical experience by bringing a professional, effective and organized asset to your team.
Work Experience
Dr. Chandra Madala, Battle Creek, MI
Medical Secretary May 2012-March 2017
• Answer all telephones and direct calls.
• Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
• Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
• Receive and route documents and messages to correct staff.
• Compile and record medical charts, reports or correspondence using computers.
• Transmit correspondence or medical records by mail, e-mail and fax.
• Maintain medical records
• Transcribe recorded message or practitioners’ diagnoses or recommendations into patient’s medical records.
• Processed any incoming and outgoing referrals.
• Obtained insurance authorizations for any cardiac testing.
• Performed EKGs
• Performed the process of hooking up heart monitors.
• Dictation and transcription for our in office visits, such as: consultation appointments, cardiac clearance for upcoming surgeries, echocardiograms, stress tests, 24-hour heart monitors and follow ups.
McDonalds, Battle Creek, MI
Crew member/ Counter clerk, May 2011-May 2012
• Monitor food distribution, ensuring that meals are delivered to the correct recipients and that
guidelines, such as those for special diets are followed.
• Examine trays to ensure that they contain required items.
• Place food servings on plates or trying according order or instructions.
• Take food orders and relay orders to kitchens or serving counters so they can be filled.
• Stock service stations with items such as ice, napkins, or straws.
• Total drawers at the end of shifts, take payments for food.
Dr. Joseph Bruno, Kalamazoo, MI
Administrative Medical Assistant, January 2008-Febuary 2010
• Schedule appointments and maintain and update appointment calendars.
• Receive payment and record receipts for services.
• Greet people entering the office, determine nature and purpose of visit, and direct them to specific destinations.
• Transmit information or documents to customers or physicians, using computer, mail or fax machine.
• File and maintain records.
• Answer telephones and direct calls to appropriate staff.
• Schedule and confirm patient diagnostic appointments, surgeries, and medical consultations.
• Compile and record medical charts, reports or correspondence, using computers.
• Receive and route messages or documents, such as lab results to appropriate staff.
Denso Manufacturing Michigan Inc., Battle Creek, MI
Administrative Assistant, October 2007-December 2007
• Greet people entering the office, establish and determine nature and purpose of visit.
• Hear and resolve complaints from customers
• Transmit information and documents to customers
• Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
• File and maintain records.
NACC, Battle Creek, MI
Child care center teacher, July 2005-April 2008
• Maintain a safe play environment
• Dress children and change diapers
• Observe and monitor children’s play activities
• Communicate with children’s parents or guardians about daily activities, behaviors, and related issues.
• Sanitize toys and play equipment
• Keep records on individual children, including daily observations and information about activities, meals served, and medications administered.
• Support children’s emotional and social development, encouraging understanding of others and positive self-concepts.
• Instruct children in health and personal habits, such as eating, resting and toilet habits.
• Create developmentally appropriate lesson plans.
• Read to children and teach them simple painting, drawing, handicrafts and songs.
• Regulate children’s rest periods.
• Discipline children and recommend or initiate other measures to control behavior, such as caring for own clothing and picking up toys.
Education
Everest Institute, Kalamazoo, MI
Medical Administrative Assistant Certification, March 2007-December 2007
Kellogg Community College, Battle Creek, MI
General studies 2005
Calhoun Area Technology Center, Battle Creek, MI
Business Information 2003-2005, High school diploma
Awards and Honors
• Honor Roll, each module at Everest Institute
• Above and beyond award at Calhoun Area Technology Center
• Presidential award at Pennfield High School
Certifications
• CPR certified
• Blood-borne pathogens
• OSHA & HIPPA compliant
Qualifications
Capable of typing at 60 WPM with high accuracy, 10 key, MS Word, Date Entry, Vital Signs and MS PowerPoint.
I am accomplished in charting, front office procedures, filing with alphanumeric, appointment scheduling, and accounting & bookkeeping.
Also confident in CPT Coding, ICD 10 Coding, MS Excel and transcription.
Heather Elley
85 Stringham Road, Apt 12
Battle Creek, Michigan, 49037
*******.*****@*****.***
References
Judith Damon Bronson Battle Creek 269-***-****
Surgery Scheduler for Dr. El Shaarawy- Vascular Surgery
Teresa Brown Bronson Battle Creek 269-***-****
Central Scheduling Dept.
Dr. Chandra Madala 269-***-****
Board Certified Cardiologist
Evan Marciszewski Bronson Battle Creek 269-***-****
Medical Secretary for Critical Care & Pulmonary
Ron Anglin Dr. Joseph Bruno 269-***-****
Office Manager
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