Technical Writer Professional Experience
Resume:
Mary Taylor Resume’
Email: **********@*******.***
Phone: 832-***-****
Address: **** ******* ****** **
Richmond TX 77469
Qualifications Summary:
A communications professional with over 25 years of developing, writing, editing, and structuring product information for various industries. Multi-award winning STC Technical Writer. Skills:
Authoring Tools
o Microsoft Professional Suite
o Adobe FrameMaker
o Adobe InDesign
o Doc-2-Help Online Authoring
o RoboHelp Online Authoring
Graphics
o Visio
o InDesign, Photoshop, Illustrator, and Snagit
o Solid Works
o Visual Enterprise Authoring for 3D Modeling
o Adobe PDF 3D Modeling
Document Control Management
o Document Version Control Management Systems, to include Documentum, Visual Safe Source, HyperOffice, and SharePoint, etc.
Single-Source documentation
Developed strategies for multiple version/multiple method product deliveries; Authoring for information reuse to include granularity writing on book, module, content-unit, and word-level structures
Other
o Excellent written/oral communication
o Ability to work well under pressure when facing demanding deadlines o Advanced multi-software user, troubleshooter, and problem-solver Education
Texas Southern University - Houston, Texas
Teacher Education Major - BS
Technical Communications and Computer Science - Minors Professional Experience – Technical Writer
Analyzes specific material content to determine need for revisions in previously published materials and development of new material.
Arranges for development, structure, input, duplication, and distribution of material.
Develops and assists in publication lay-outs.
Confers with customer representatives (SMEs), vendors, plant executives, and other project stake-holders to establish technical specifications and to determine subject material development for publication.
Utilizes schematics and drawings to illustrate specified materials or assembly sequences, including callouts, and zooms.
Performs edits to ensure standardizing guidelines currently established.
Performs edits on material prepared by peer writers or other department personnel to ensure consistencies in standards, conciseness in grammar and punctuation, document structure integrity. Mary Taylor Resume’
2
Conducts interviews with production and engineering personnel to familiarize myself with products.
Maintains revision records and work files. Manages file and document version controls.
Observes production, developmental, and experimental activities to document operating procedures and details.
Organizes material and completes writing assignment according to set standards regarding order, clarity, conciseness, style, and industry terminology.
Reviews manufacturer's and trade catalogs, drawings, and other data relative to operation, maintenance, and service details.
Reviews published materials and recommend revisions or changes in scope.
Formats content for methods of reproduction and distribution.
Produces photographs, illustrations, drawings, diagrams, and charts (including 3D models) to illustrate product description, installation, operation, maintenance, and troubleshooting.
Reviews drawings, specifications, mock-ups, and product samples to integrate and define product operating procedures.
Collaborates with project engineers, managers, and team writers to develop product content.
Edits developed information for accuracies, completeness, and final preparation for distribution. Industry Experience
Hardware, Software
Oil/Gas
Medical
Engineering
Education
Non-Profit Organizations
Consulting
Work History
National Oilwell Varco, Inc. Aug 08 to Mar 2017
Sr. Technical Writer for Mechanical Assembly Rig Solutions
Developed mechanical assembly service manuals for on and off shore oil rig drilling tools to include product descriptions, operation, maintenance, installation, and troubleshooting procedures
Developed product assembly and disassembly procedures
Developed Online Help Authoring for electrical tool software(s) Sr. Technical Writer for Downhole Tools
Developed Manuals for tool assemblies, software, firmware testing, troubleshooting, operation, and maintenance
Developed manufacturing work instructions
Developed assembly procedures
Developed online help authoring for tool software Clearpoint Technologies, Inc./US Oncology Cancer Research Center – Houston, TX Nov 07 to Apr 08 Sr. Technical Writer/Consultant
Developed technical documentation for Cancer Research Company to attain FDA approval for development of a leading Cancer Research Administration Software
Authored functional specifications, user requirements, functionality test scripts, and SOP Procedures Shea Writing & Training Solutions – Houston TX Jul 04 to Oct 07 Staff Technical Writer
Developed operations manuals, assembly manuals, training instructions, Single-Source documentation solutions, standard operating procedures (SOP), proposals, online help authoring, white papers, and performed scribing. Assisted in developing advanced template for documentation structures. Performed documentation services for Mary Taylor Resume’
3
major oil and gas company projects that included: Halliburton/Sperry Drilling Services, KBC Advanced Technologies, DX Aviation, EneSys Energy, Chenier, Inc., Intrepid Inc., Hess Corporation, PanHandle, Schlumberger, Sabine Pass, Shell, Baker Hughes, Exxon, and others. Calpine, Inc. – Houston TX Jun 03 to Apr 04
Technical Writer/Consultant
Developed information system operating procedures
Developed information system processes, guidelines, and standards to comply SOX Regulations
Developed disaster recovery plan
Developed business continuity plan
Aerotek, Inc. – Houston TX Nov 01 to May 03
Sr. Technical Writer/Consultant for ConocoPhillips
Developed End-User and Administrators Training Manuals for WellView® Software Product
Documented workflows
Developed processes and procedure for roles and responsibilities for company transition into WellView® implementation
Special Training and Accomplishments
Studied and received certified training for APICS Competency Models o Basics of Supply Chain Management
o Master Planning of Resources
o Detailed Scheduling and Planning
Contact this candidate