Project Manager Field Service

SUMMARY

Experienced and energetic Project Manager uses hands-on technical experience and up-to-date training to develop innovative new products and services in a dynamic technical environment. Extensive background as an I.T. Project Manager in the aerospace, industrial automation, nuclear, and Health Care industries. Strong industrial design skills. Created several product lines from concept to end of life planning. Values flexibility as a way to promote creativity and leads cross functional teams toward achievement of goals. Manages budgets, resources, and people to deliver results in support of business growth.

EDUCATION AND TRAINING

M.S. Product Design & Development, McCormick School of Engineering, Northwestern University 2012

B.S. Business Management, minor Finance, Business Honors, Magna cum Laude, University of Wisconsin 2009

Program Manager Institute, Westinghouse Corp. 1996

Total Quality Management Program, Vincennes University 1995

Leadership Development Program, Vincennes University 1993

Honor graduate, Communication and Navigation Systems Course, Keesler Air Force Base, MS 1991

Air Traffic Control Radar Maintenance Course, Keesler Air Force Base, MS 1986

PROFESSIONAL EXPERIENCE

Baxter International Inc. Deerfield, IL Sept 2016 – Present

I.T. Project Manager, Quality

Manages, plans, and coordinates global I.T. Quality activities in support of the manufacturing of medical devices. Leads virtual teams, to complete multiple enterprise wide projects simultaneously, under budget and within time limits to meet corporate objectives. This includes infrastructure improvements and software development (SDLC) projects.

Drives Quality Initiatives to upgrade and standardize software platforms across business units, eliminating redundant systems, and reducing waste. Uses Software Development Lifecycle SDLC process to manage the development of software applications.

Manages data migration and archiving projects of I.T. systems from closed manufacturing facilities and local data centers, to cloud based archiving and regional data centers.

Abbott Laboratories. Abbott Park, IL Oct 2014 – June 2016

Sr. I.T. Project Manager,

Life Cycle Management: Managed, planned, and coordinated IT enterprise infrastructure implementation activities from concept through retirement phases of the complete product life cycle. Lead virtual cross-functional teams to complete multiple enterprise wide projects simultaneously, under budget and within time limits to meet or exceed customer requirements. Coordinates Enterprise IT Implementations to achieve business objectives and complete complex technology initiatives. Manages budgets of up to $5M and cross-functional teams of up to 35 personnel including: software engineers, data base administrators, network specialists, web developers, and various stake holders (both internal and external). Drives projects to ensure milestones are completed on time, under budget, and with the desired results. Managed LIMS, Payroll, and Mobility infrastructure upgrades.

Quality Control: Adhere to FDA CFR 21 chapter 11 electronic document regulations in support of clinical trial data. Manages projects in accordance with Good Manufacturing Practices, Six Sigma defect reduction, and ISO 9001 standards.

Network/Domain Administration and Security: User Account Management, System Log in and Multi-Factor Authentication, Active Directory, Group Management, Firewalls, Three-Tier storage, and structured software application validation process.

Data Center Management: Updated servers into virtual machines in regional datacenters using VMware.

Experienced in both agile and waterfall software application development and Software Development Lifecycle, SDLC.

EPMO Tools: Creates detailed project road maps in MS Project and Excel, to define timetables, control costs, plans, schedules, creates work breakdown structures, financial planning and manage resources.

Risk Mitigation: Early identification of possible negative occurrences, created contingency plans, scheduled automatic backup cycles for critical data, wrote Disaster Recovery plans, and procedures for data recovery.

Completed Abbott Lab’s Project Management Certificate Program, MS Project 2010 user class, and SharePoint user training.

BELL AND HOWELL LLC. Wheeling, IL Then Transferred to Durham NC July 2012 – Oct 2014

Project Manager / Sr. Systems Design Engineer, Mail Sorting and Parcel Automation

Project Management: Successfully managed multiple projects simultaneously, under budget and within time limits. Supervises cross functional teams of engineers, assemblers, and field service technicians to implement customer specifications and contract requirements into the design of hardware and software development (SDLC). Initiated a Risk Management process early in the development lifecycle to identify and mitigate risk. Manages projects that vary in size and scope from step-improvements of existing products to the development of new product lines. Manages all phases of Product Development from concept phase, prototyping, production, installation, maintenance, and complete life cycle support.

Engineering Management: Managed, planned, and coordinated the Research and Development activities of new products within the Engineering Department. Initiated Engineering Changes. Designed Electrical Systems, documented electrical schematics, and integrated electrical with mechanical structures. Created Bill of Materials and cost reduction initiatives. Integrated hardware designs with the development of application software using Waterfall and Agile software development methodologies.

Quality Management: Implemented Design Controls, Six Sigma, root cause analysis, and Statistical Process Controls to ensure peak performance and defect reduction.

Document Engineering changes with DraftSight x64 and Solid Works. Plans projects in MS Project, Power Point, SAP, and MS Outlook.

NORTHROP GRUMMAN CORP. Rolling Meadows, IL Apr 2005 – Jan 2012

Targeting and Surveillance Laboratory Manager and Project Manager

Lab Management: Managed, planned, and coordinated the Research and Development activities of the laboratory and assisted in all engineering projects within the lab. Created an I.T. infrastructure system for managing R&D data, and implemented a Lab Information Management System. (LIMS) Labware version 5.

Project Management: Successfully completed multiple projects simultaneously to create a product line of test equipment for the Gen 4 Litening pod Program. Managed both Waterfall and Agile (SDLC) development of application software.

I.T Admin and Security Management: Installed physical servers and created a data center to manage and control classified information flow in support of Military R&D projects. I used the latest technology to manage the physical and electronic access to the intranet system, including hardening routers, firewalls, antivirus, and implementing Multifactor-authentication.

Electrical Engineering- Designed electrical circuits and documented schematic diagrams with the use of CAD, Pro E, and Visio and integrated electrical harnesses with mechanical engineering drawings.

Quality: Implemented a FRACAS root cause analysis system, DMAIC Six-sigma principles for defect reduction, Continuous Improvement, CAPA, and received ISO-9001 AS9100 certifications for the Targeting and Surveillance Lab.

Additional Duties: Laser Safety and RF Safety Administrator, managed the lab’s ESD Program, scheduled equipment calibration, and maintained bench stock supplies.

TARGET CORPORATION, A Defense Contractor, Pleasant Prairie, WI June 2000–Apr 2005

Field Service Project Manager

Successfully managed global Radar Installation contracts. Including logistics, vendor management, equipment installation, system alignments, flight checks, and FAA acceptance.

Managed depot repair activities of Air Traffic Control systems: Radar, TACAN, VOR, DME and Secondary Radar (IFF) systems down to component level.

Taught Radar Maintenance Courses to Allied Air Force Personnel.

CONTINENTAL FIELD MACHINING, Schaumburg IL Aug 1998 – June 2000

Maintenance Superintendent and Field Service Project Manager

Planned, supervised, and inspected building maintenance activities and equipment repairs.

Supervised maintenance repair teams that included company employees, local trade union workers, and subcontractor personnel.

Managed repair contracts at Nuclear Power Plants and fossil-fuel power stations. Completed contract requirements on time and under budget.

PCI ENERGY SERVICES INC. a division of Westinghouse, Lake Bluff, IL Feb 1996 - Aug 1998

Field Service Project Manager

Managed on-site maintenance teams and successfully completed repair contracts at Nuclear Power Plants.

Maintained Bandit and Num Computerized Numerical Controllers (CNCs), Programmable Logic Controllers (PLCs), Hydraulic machines, Metal Disintegration Machines, Laser tracking equipment. and robotic welding systems.

Provided on-site technical support and managed field service crews in overhaul of nuclear power plants requiring extensive international travel and operational coordination / team building with plant personnel, trade unions, and contractors.

Granted “Unescorted Access” security clearance by the Nuclear Regulatory Commission.

Experienced with Westinghouse’s procedures and software to manage field service projects.

Completed Westinghouse’s Program Management Course.

U.S. AIR FORCE, USAF RESERVES, Blytheville AFB AR, Whiteman AFB MO Oct 1986 – Feb 1996

Radar, Communication and Navigation Supervisor / Technician

Supervised Maintenance teams that repaired, tested, inspected, and calibrated A-10 Aircraft systems: UHF Radio, VHF AM and FM radios, interphone system, IFF Transponder, Instrument landing system, G.P.S., and TACAN Navigation systems.

Trained and supervised 6 to 8 Avionics technicians.

Repaired Air Traffic Control and Weather Radar Systems: GPN-12 Airport Surveillance Radar (ASR7), Weather Radar (FPS-66), IFF transponder (TPX-42), radar monitors, video processors, cameras, and diesel generators.

COMPUTER SKILLS

DraftSight, Solid Works, MS Excel, Outlook, MS Project, Power Point, SharePoint, Planview, Word, Visio, S.A.P., and Visual Basic

Possessed a Secret Security Clearance from the U.S. Department of Defense.

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