Thunderhead Developer/Business Analyst
Resume:
Major Strengths:
Having work experience transferring oral and written business specifications, document migration and creation using the Thunderhead Business Object Studio, Business Content Studio and Admin within the Thunderhead Now and Thunderhead One clients to create automated documentation based on the company needs.
Initial set-up and continuing maintenance of Base policy structures and rates, Paid commissions, Claims adjunction structures, Incoming or internally generated document workflows, Outgoing correspondence, Ad-hoc reports, and Best practice methods.
Quality assurance testing to review practical and non-practical process within the Thunderhead Client.
Working with Client Project Manager and Tech Team for Effort Estimations and Delivery Timelines.
Capable of Understand the existing system and work on the improvement of the system.
Worked closely with Thunderhead One Cloud Connect Clients
Training and helping Client’s Team in day-to-day Thunderhead build activities.
Specialized expertise in designing templates, layouts, style sets, creating channels, batchconfigs.
Achieved client appreciations by doing internal POC projects.
Providing specialized test cases to test thunderhead outputs and assisted testing team.
Conducting Trainings on Thunderhead and Business Knowledge for new team members.
Having experience in working with health care, property & casualty insurance provider, banking domain.
Have flexible attitude and mind set and the flair for taking up challenging tasks.
Excellent oral and written communication skills, inter-personal skills and good Leadership skills.
High level of Customer Service Skills.
Minor Strengths:
Providing document scripts and script libraries.
Loaded and updated Thunderhead Business Objects variables according to client instructions.
Created special scripts for business object variables without effecting main business object.
Creating business object through XML
Education:
AA for Graphic Design Penn Valley Community College
University of Missouri Kansas City Majoring in Business Administration 10 Hours
University of Kansas Majoring in Architecture 19 Hours
Van Horn Engineering and Technology High School Graduate
Professional Experience:
Zurich North America Life
Thunderhead Administrator
Currently employed
Forrest T. Jones and Company
Business Systems Support Specialist
Senior Thunderhead Consultant, 4 years 4months
Project Description:
Migrating existing policy equipment, bills and other correspondence from multiple support systems into a single reporting tool such as Thunderhead. Also creating an instructional manual of processes and procedures for the Thunderhead client that best fits the company’s needs.
Responsibilities:
Weekly sprint planning with Business Analysts, Project Manager and Tech Team to come up suggestions, strategy and procedures for the Thunderhead client that best fit the company needs.
Daily Scrum meetings with Business Analyst, Project Manager and Tech Team to discuss JIRA assignments.
Understand the existing system and work on the improvement of the system.
Providing feedback and guide the Client on what works best with the system in regards to the company needs.
Interact with Product Owners and Business Analysts to understand the requirements.
Working with Client Project Manager for Effort Estimations and Delivery Timelines.
Work on creation and maintenance Overlays & Enclosures.
Involvement in Effort Estimations and Timelines.
Creation and Modification of Batch Config and Output Processor Config Files.
Handling Project Releases and Workflows.
Managing the migration of projects through the environments in SalesForce
Designing and Creating Business Objects, Layouts, Style sets, DDVs, etc.
Reviewing Analysis Design documents and Thunderhead Projects before Release.
Debugging and Bug Fixes, QC, Interacting with Testing Teams.
Conducting Trainings on Thunderhead and Business Knowledge for new team members.
Environment:
Thunderhead Now and One/Cloud Connect, Smart Communications Advance Template Designer, SalesForce Dev2, Dev3, ZNAF, Production and DEMO, JIRA, Windows XP, Microsoft Office 2010, GIAS, Image Now, DOTI, Derive, Auto C.A.D., Adobe Illustrator & Photo Shop, Quark Express, MacIntosh
References:
Daniel Hedrick
Senior Programmer
Forrest T. Jones and Co
3130 Broadway KCMO 64111
DeWayne Bright
KC L.I.N.C.
Site Coordinator
3449 Indiana Kansas City MO 64128
Erica Harris
Senior Staff Accountant
Western Forms
6200 Equitable Rd. Kansas City MO. 64120
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