Project Management

Astinder Sidhu, PMP

**** ******* ***, **********, ** 95834

408-***-**** / acz72h@r.postjobfree.com

SENIOR PROJECT/ PROGRAM MANAGER

Extensive experience and passion to make immediate and long lasting impacts. Widely recognized as an accomplished customer project program manager, fast paced delivery oriented business strategist, dynamic communicator. Far reaching background coupled with a strong people and relationship focus to achieve customer delight.

SKILL SUMMARY

Project Management IT Project Lifecycle Value-Added Leadership

Project Scheduling

Resource Management

Budgeting and Forecasting

Stakeholder Management

Risk Management

PMO Interface

Transition and Change Management

Software Development Lifecycle

Requirements Gathering

Offshore Development

Quality Management

Vendor Management

Test/QA/Rollout/Support

Cross-Functional Supervision

Team Building & Monitoring

Client Relations & Presentations

Executive Presentations

TOOLS:

Project and Portfolio Management (PPM), Application Lifecycle Management (ALM), MS Project, MS Office Suite, Adobe Suite, SharePoint, Documentum, C#, SQL Server, C++, C Programming

PROFESSIONAL EXPERIENCE

Hewlett Packard Enterprise Service Mar 2014 – Present

Customer Project Program Manager

Hewlett Packard ES is a services provider for California’s Welfare system. CalWIN - California Work Opportunity and Responsibility to Kids Information Network is an online, real-time client program that provides public assistance state welfare programs.

Drove all aspects of projects using Software Development Life Cycle (SDLC) including conception and initiation, definition and planning, launch and execution, performance, control and closure as well as stakeholder management, communication, team member performance management and risk management. Represented projects to executive management.

Led high profile and mid-size projects managing all aspects of stakeholder management, communication, team member performance management, and risk management as well as project/program planning and execution using Portfolio Project Management and other tools.

Champion large projects that effect the company's long-range goals and objectives. Manage customer project delivery.

Advocated for and implemented improved project schedule template for account wide use.

Manage project financials and provide reliable financial forecasts to upper management.

Manage business development by identifying and developing new opportunities on current project.

Manage client relationships by managing first level to midlevel client delivery relationships and frequently representing the organization to external customers/clients.

Ensured defect-free releases through careful planning, testing and QA efforts.

Manage project team by managing internal as well as external resources with a team size less than 15 people and encouraging skill development of project team members.

Convert scope to Project Plan/Schedule managing requirements and deliverables to meet or exceed time and budget. Create and lead Project Plan/Schedule and status reporting.

Identify and manage risk, issue and change management at project and program level.

Recommend prioritization of projects and ensure approvals by following governance process.

Integrate advanced project management technology, theories, or techniques that have a significant continued impact across disciplines and business units. Follow processes and operational policies in selecting methods and techniques for obtaining solutions.

Work with the Engineering tech team to estimate and plan development work.

Work with QA team to capture, define and prioritize work.

Feb 2013 – Mar 2014, SymSoft Solutions (Sacramento, California), Project Manager

Projects include managing the development and deployment of business intelligence, web content management and web based application systems for public sector clients.

Own/Manage projects from conception to live operations using Agile Framework.

Manage scope, goals, deliverables, required resources, budget and schedule.

Led as a liaison between the client and project team. Conduct requirements gathering meeting with the clients to understand the business problems to be solved, and translate it for the project team. Similarly, work with the project team to understand technical issues and effectively communicate with client to manage expectations.

Monitor and control the scope, schedule, cost and quality of the project.

Work closely with team members to iteratively review and finalize wireframes, UI design, system documentation and system testing prior to submission to client.

Successfully complete project deliverables with major focus on customer delight.

May 2011 – Feb 2013, eConnexis Inc. (San Jose, California), Project Manager

Project managing software development, deployment & successful delivery of software. The software enables the businesses to reach out to their customers in the right time using the right media thereby streamlining their workflows and boosting their social media presence.

Responsible for managing a team to ensure timely delivery of projects from start to finish. Led software development and deployment by directly interfacing with internal team (software developers/QA, Sales, Operations, Customer Service & Training Depts) and external team (customer core team, Quality group, IT group and subject matter experts) from project conception until go-live.

Responsible for identifying project scope & generating project schedule using appropriate resource allocation to best comply with proposed timeline.

Perform project monitoring & follow-up, roadblock identification & resolution.

Assist customer’s project team members in understanding software capabilities and steering team members to ideal solutions that deliver their software requirements.

Check-in with customers to ensure customer delight. Work with them to obtain customer testimonials, references, product reviews etc.

Support sales team in prior & post go-live phases. Assist in developing Requests for Proposals, SOWs for obtaining new business opportunities for the company.

Provide assistance in software documentation, validation & training, as necessary.

Nov 2008 – April 31st 2011, Title21 Software Inc. (Pleasanton, California), Project Manager

Project management role included managing all aspects of planning and execution for deployment of a client server, web based & handheld device software targeted for Quality & Regulatory firms within proposed scope, budget & timeline. The software solution allowed the customers to automate their time sensitive paper based processes and workflows to support FDA approval.

Led all phases of software development and deployment by directly interfacing with internal team (software developers/quality assurance engineers, account managers & business consultants) and external team (customer’s core team, Quality group, IT group and subject matter experts) from project conception until go-live.

Responsible for ensuring customer’s specifications and/or requirements were accurately & thoroughly interpreted by the internal team members.

Responsible for identifying project scope & generating project schedule using appropriate resource allocation to best comply with proposed timeline and billing.

Worked closely with relevant business stakeholders and subject matter experts on both teams to identify, manage and mitigate any issues and risks to minimize impact on project scope and schedule.

Garnered status updates and provided periodic status reports to all team members both internal and external including senior management.

Provided technical support/“go-to” person for all client requests during deployment lifecycle.

Responsible for obtaining customer’s approval upon delivery of new functionality to ensure software met their specifications and/or requirements.

Managed customer expectations and fostered team communication.

Responsible for installing, configuring and customizing software configuration to reflect client needs.

Collaborated with technical team on feature updates, change requests and bug fixes.

Performed root cause analysis, GAP analysis on implementation; authored documentation for system validation and to improve business processes.

Authored and reviewed SOPs, functional specification & configuration documentation. Developed in-house Validation Scheme and monitored Validation execution.

Manage alpha, beta and final software releases and sign offs.

ADDITIONAL RELEVANT PROFESSIONAL EXPERIENCE

SOFTWARE DEVELOPER

Designed, developed and deployed software applications in product development groups

EDUCATION / PROFESSIONAL DEVELOPMENT

Bachelor of Computer Science, Minor in Mathematics, California State University, Hayward

Project Management Professional (PMP) Certification, Project Management Institute

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