Human Resources Professional Experience

Jeanette Kirk-Hall

770-***-**** acz6y3@r.postjobfree.com

Executive Summary

Highly motivated payroll and human resources professional with generalist and specialist experience in a variety of work environments-corporate, distribution, staffing, hotels and transportation. Strong organizational, trouble-shooting, problem resolution, interpersonal, and communication skills seeking to contribute to the organizational structure of the company while simultaneously managing complex payroll and human resources related issues. Easily build rapport with diverse employees at all levels. Effective listener regarding all matters.

Areas of Expertise

HR Department Startup

Employment Law

FMLA/ADA/EEOC/WC

Mediation & Advocacy

HR Policies & Procedures

Staff Recruitment & Retention

Employee Relations

Alternative Dispute Resolution (ADR)

Benefits Administration

HR Program/Project Management

Orientation & On-Boarding

HRIS Technologies

Training & Development

Performance Management

Organizational Development

Professional Experience

Achievements:

Created, maintained, tracked and updated company vacancies on internet resume databases for all open positions. Selected, screened, and interviewed potential candidates for open positions.

Experienced in setting up payroll systems, well versed in ADP, Kronos, Access One and Oracle.

Improved the efficiency and effectiveness of the hiring process and resolved related problems and issues.

Coordinate employee relations activities and recognition programs.

Impact Staffing/Capstone Logistics-, Logistics Company, Atlanta, Georgia

Benefits Coordinator/Talent Acquisition Coordinator-July, 2015-January 2017

Currently providing consultative support to the Benefits Manager to ensure employee benefit plans are executed according to plan guidelines. Manage the leave of absence process, including Family and Medical Leaves (FMLA), Personal Leaves, and short-term and long-term disability benefits. Process enrollments, COBRA, terminations, changes, beneficiaries, disability, accident and death claims, rollovers, QDRO’s, distributions and hardships loans. Investigate discrepancies and provide solutions for non-routine situations. Document, and maintain administrative procedures for assigned benefit processes. I also processed 401k loans and enrollment. Assisted with the 5500 DOL ERISA reporting and filing.

Evaluate and provide recommendation to internal processes to reduce costs and increase efficiency. Participate in annual Open Enrollment program to ensure a high quality experience for the employees, accuracy of enrollment, and timely completion before the enrollment deadline. Assisting with sourcing, screening and interviewing for entry level positions nationally. Support with higher level positions as needed.

• Accuracy of information contained in our ATS system (Virtual Edge)

• Prepare offer letters, relocation forms, referral bonus requests, and other recruiting correspondence.

• Creating, updating and analyzing reports. Performing regular audits of the system and following up on items needing revision. Requisition creation and candidate status management

• Partnering closely with recruiters to ensure that open positions are posted on internal and external career sites Planning, scheduling, and hosting job fair events

• Supporting the recruiting team with day to day operational planning needs. Participating in projects/ initiatives as needed. Maintaining up to date job postings for job boards and social media

• General administrative support

Nisshinbo Automotive Manufacturing, Inc., 148 Million in Revenue, Automotive Brake Manufacturer, 450 plus employees, Human Resources Generalist 4/2014-6/2015

Advised employees and management on the interpretation of personnel policies, programs and procedures . Reviews and assists managers with the content of annual performance evaluations. Assists with training and regulatory audits as needed. Strategic use Human Resources and effectively maintain functions including compensation, benefits, payroll, recruitment, personnel policies, regulatory compliance and employee relations

Facilitated training to support the HR Team and handled all On-boarding for new hires.

Worked with managers and employees to resolve diverse employee relations issues such as harassment, discrimination etc. Supported and facilitated organizational change by seeking and developing ways for the teams to be most effective. Monitors documents used to evaluate, correct and enhance job performance and other workplace behaviors, assuring overall fairness and consistency, and meeting business requirements. Provided coaching and consulting to managers in order to enhance their people and performance management skills. Handled all benefit processes, open enrollment, new hire processing with all company benefits. Handled all 401k enrollment, new enrollment, distribution changes, 401k loan processing and hardship loans processing. Full cycle recruiting and on-boarding for all new hires, background checks, drug testing and physicals.

Professional Experience (continued)

New Breed Logistics, 538 Million Dollars in Revenue, Logistics Company; 5000 plus employees. Staffing Industry.

Kronos Consultant, Contract Position for the USPS, Atlanta, Georgia, 12/2011-12/2011, 12/2012-12/2012

Responsible for accurate and timely submittal of weekly payroll for seasonal staff.

Processed payroll for 1200 temporary employees by submitting accurate reporting to 3 different staffing agencies Select Staffing, GEHA and Prologistixs.

Completed time edits and reports. Verified time entry using the company’s security system.

Resolved payroll issues with the temporary company’s onsite managers.

Handled all payroll corrections using the Oracle database and Kronos Central 6.3 for Payroll Processing.

Ran required reports and total time & attendance requests for management.

Marshalls Distribution Center, 26 Billion Dollar Company, 26,000 employees, Retail Distributor. Human Resources Assistant, Decatur, Georgia, 11/2009-12/2011

Responsible for timely and accurate submittal of union weekly payroll.

Handle daily processing of payroll through the Kronos Centralized 6.3 payroll system for 920 associates union and non-union associates. Handled payroll reports and all edits and corrections.

Enter and process new hires and process terminations of associates into the Oracle database.

Handle benefits and assist associates with questions regarding the benefit system.

Resolve employee issues regarding Payroll and Human Resources related issues.

Hilton Atlanta NE, 24 Million Dollar Hotel, 230 employees, Full Service Hotel with 350 Hotel Rooms. Director of Human Resources, Norcross, GA

September 2005-November 2008 ( 272 Room Full Service Property)

Payroll processing for our bi-weekly payroll utilizing ADP/Payforce system and Timesaver on Demand.

Conduct weekly new hire orientation and training for all employees.

Handle all benefit issues and progressive discipline initiatives.

Work closely with management on departmental checklist and training program for the development of our subordinates and managers. Handle all workers compensation and guest injury reports.

Developed, directed and handled overall hotel recruitment, hiring activities and strategies for all staff.

Conduct salary, wage and benefit surveys of local hotel markets and recommend enhancements when necessary for the hotel's compensation package. Resolve employee complaints.

Handle the administration of performance appraisals for all departments.

CERTIFICATIONS: CEBS, Certified Employee Benefit Specialist, 11/1999

Train the Trainer Certification

Education: TUSKEGEE UNIVERSITY, MAJORED IN BUSINESS ADMINISTRATION, MINORED IN FINANCE AND BANKING

Professional Development:

Trained in the areas of compensation and benefits, employee/labor relations, leaves of absence, workers’ compensation, workplace safety and security and union awareness.

Computer Skills:

Computer Skills, HRIS applications (PeopleSoft, ADP Payforce, ADP EV5, Applicant Tracking Systems (ATS), Kronos Central Suite 8.0, Kronos WorkForce Ready 8.0, Kronos (ESS)6.3, Human Resources Information System (HRIS), E-verify, Oracle, ADP Time Saver on Demand

MS Office (Word, Excel, PowerPoint, Access, Outlook, Google Chrome).

Affiliations: Member of SHRM, Society of Human Resources Management, 11/2000-Present

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