JOHN TROSSET

**** **** ****** ***** ***** Orlando, FL. 32839

Cell: 407-***-**** Email: acz6xc@r.postjobfree.com

Operations Sales Executive

Special Events Logistics Distribution

20+ Years Delivering Operational Excellence

I am an enthusiastic, profit-driven, consummate senior operations executive with both domestic and international experience managing $24M budgets. I bring the exceptional ability to enhance operational and financial results. Proficiency in growing revenue and streamlining processes to maximize profitability and return on assets is another quality I possess. I bring change for improved efficiency and greater utilization of human capital which drives productivity. I have repeatedly produced sustained revenue and growth in dynamic and changing markets. Furthermore, I have proven ability to develop motivated and focused teams that embrace corporate objectives. Core Competencies

General & Operations Management – Multi-Million Dollar Budget Administration Continuous Process Leadership Development Revenue & Profit Growth Improvement Organic Business Growth Sales & Marketing Customer Service & P&L Management/Budget Planning Leadership Satisfaction Strategic Partnerships & Alliances Strategic Planning Change Management Driver Productivity Improvement Technology Utilization Career Summary

Orlando Health, Orlando, FL

Since 1918, Orlando Health has been part of the Central Florida community, growing from a single community hospital into a multi-hospital organization boasting more than 1,750 beds. Today, Orlando Health is a healthcare leader - ready and able to care for all of its 640,000 Central Florida neighbors and 4,500 international patients annually. As a community-owned organization, Orlando Health reinvests its profits into many one-of-a-kind, specialized services like Central Florida's only Level One Trauma Center and statutory teaching hospital. Manager Supply Chain Logistics, (June 2014 - Present) I am responsible for Orlando Health’s Distribution Center which consists of eight hospitals in the Central Florida area and over 50 employees with a transportation team to all local hospitals seven days a week. I manage a daily distribution of 8000 products to all our hospitals with a fill rate of 99.2%.

Facilitate the adherence of all regulatory agency requirements for the procurement, storage, and delivery of all goods involved with the consolidated service center.

Monitors the operating budget and critical success factors while achieving prescribed objectives within span of control.

Coordinates daily meetings with Manager, Supply-Chain Operations and Team Members to review performance, posts for all to review and achieve a goal on meeting customer expectations. Mid-Florida Golf Cars Distributors, Deland, FL

Mid-Florida Golf Cars is Central Florida’s leading golf car distributor and is an authorized dealer for E-Z-GO, Yamaha, and Club Car.

Director of Operations of Distribution, Logistics, Sales & Special Events, (February 2011- August 2013) This position is responsible for supervising all operations personnel in a professional and efficient manner when assigning, routing and scheduling all logistics throughout Florida.

Coordinate distribution and warehousing in accordance with company policies, principles and procedures.

Direct preparation of accounting records, recommends budgets to executives, ensures budget numbers are met.

Develop plans for efficient use of materials, equipment and associates.

Review costs and makes changes/recommendations to maintain and enhance profitable operation and division. supervisors into Senior Service manager’s across the US.

Re-organized multiple divisions and hired qualified professionals with strong competencies; implemented highly-targeted marketing strategies.

Westgate Lakes Resort, Orlando, FL

Westgate Lakes Resort is a 2,000 room resort which offers as a full-service travel destination and has premier hotels throughout the United States.

Inventory Control/Renovation Manager, Central Florida, (May 2009- February 2011) Responsibilities of this position included the ordering and daily monitoring for entire resort inventory.

Supervised all aforementioned warehouse employees including supervisors, management trainees and hourly employees.

Monitored and worked on continuous improvements on departmental budget.

Assisted in developing, mentoring and leading the management team as it relates to the company expectations of the supply chain process.

Communicated and provided leadership working closely with entire senior management team.

Observed daily operations and alerts appropriate supervisor of problems or opportunities.

Responsible for the training of supervisors and employees.

Assured training schedule is followed

DHL Express, Orlando, FL

DHL is the global market leader of the international express and logistics industry, specializing in express, air, and ocean freight, overland transport, contract logistics solutions as well as international mail services. Regional Center Manager, Central Florida, (October 1984- February 2009) Acting as Regional Center Manager for Central Florida, I managed multiple territories including Daytona Beach, Orlando, Tallahassee, Melbourne and Lakeland Florida. During this process I directed all phases of operations including transportation, logistics, distribution, ground & air support, warehousing, and international origin processing. I also managed an annual budget of $24M while supervising 100 employees.

Provide strategic vision for attaining consistent business growth.

Manage P&L to ensure profitability objectives are attained.

Maintain an understanding of industry trends and competitive activities to recognize opportunities for additional revenue and profit enhancement.

Ensure regulatory compliance with US Customs, TSA and local law enforcement.

Led top operational performing division in the Southeast.

Rebuilt infrastructure and devised procedures to strengthen financial and operational performance.

Trained, led and promoted seven supervisors into Senior Service manager’s across the US.

Re-organized multiple divisions and hired qualified professionals with strong competencies; implemented highly-targeted marketing strategies.

Repeatedly produced substantial revenue and growth in dynamically changing markets. Walt Disney Wolrd Resort, Orlando, FL

One of the world’s most famous complete vacation destinations featuring themed resort hotels, theme parks, water parks, golf and recreation, a state-of-the-art sports complex, shopping, dining and nightlife. Resort Operations Manager, (August 1976- September 1984) I directed staff up to 150 assigned to critical components of resort operations including recreation, front office, transportation, housekeeping, wardrobe, lodging and bell services for Disney Village Resort. I also managed multiple departments with complete P&L responsibility of $1.5M.

Operationally organized all special events for the Walt Disney Village to include The Festival of the Masters Art Show, and the Walt Disney Boat Show.

Implemented and led a daily exercise program for the WDW Village Housekeeping Department which reduced workers compensation costs by 3% y/y.

Re-structured the WDW Village transportation routing system to enhance customer satisfaction. Education

Slippery Rock University

Bachelor of Science in Education (May 1976)

Contact this candidate