Post Job Free

Resume

Sign in

Customer Service Human Resources

Location:
South Lyon, MI, 48178
Posted:
May 08, 2017

Contact this candidate

Resume:

FREDERICK J. KEENA

https://www.linkedin.com/in/fredkeena

South Lyon, MI 48178 * 586-***-**** * acz6vp@r.postjobfree.com

KEY AREAS OF EXPERTISE

Talent Acquisition Conflict Resolution Advanced Recruiting

Management HRIS and HCM Human Resources

Employee Engagement ATS, Applicant Tracking Sales and Marketing

Sourcing Cold-Calling Customer Service

RELEVANT WORK EXPERIENCE

Manager 2015-Current

Variant Partners (Executive Search and consulting Firm)

Tasked with marketing (sales), sourcing and recruiting nationally for both private and public companies, I successfully utilized email and LinkedIn campaigns, cold-calling, referral mining and Google, Bing and Boolean Searches. Additionally, I also developed and managed a new client, candidate and customer satisfaction process.

Key accomplishments:

Provide staffing solutions to clients, specializing in HR, HRIS, Payroll and Compensation/Benefits nationally.

Created, implemented and manage an Internship program

Top 25% for rookies (year) and top 10% for month of August

Won Q2 and Q3 sales competition for the office

Revamped and streamlined our internal hiring process; decreasing the length of the process

Developed and implemented additional “touch point” documents for clients and candidates

Author of Staffing Cents, a quarterly newsletter for our clients

HR Manager 2015-2015

Aramark at St. Mary Mercy Hospital

Tasked with overall management of the Human Resources department, I oversaw 200 employees. Major responsibilities included recruiting, hiring and onboarding; HIPPA and safety training; employee relations and the employee recognition program; payroll and performance reviews. I also successfully navigated unemployment hearings as well as sexual harassment and EEO investigations.

Key accomplishments:

Reduced time to fill by moving to an online process (iCims)

Reduced employee turnover from 72% down to 60% in just 2 months

Turnover would later approach the 50% mark

100% on HIPPA test scores and completion for staff

Presented quarterly financial and operational data to hospital board

Developed and implemented personal improvement planning

HR Specialist 2011-2015

Morpace Inc. (Market Research consulting firm)

Tasked with supporting the HR Director in all areas of HR for an international organization, I was responsible for the national and global recruitment of staff at all levels. Additionally, I lead multiple initiatives including, but not limited to, new performance appraisal system and process, new training and a new onboarding and career planning processes. I was also in charge of benefits, payroll, onboarding and employee relations.

Key accomplishments:

Global recruitment of candidates, increasing staff from 80-240 in three years (multiple states as well as China)

Worked with marketing and IT to create a new careers page (including marketing videos) and an online application process.

Implemented Behavioral Interviewing company-wide

Developed a global training program called Morpace U

Recruiter 2010-2010

Aerotek

Responsible for recruitment of candidates for clients by:

Creating sourcing strategies

Utilizing and developing personal and professional networks

Making outbound (cold calling)

Searching/developing resumes

Conducting interviews

Negotiating pay rates, holidays, and vacations

LEADERSHIP SKILLS

Youth Mentor for Michigan Youth Challenge Acadamy Current

South Lyon HS. Varsity OL Coach 2015- Current

oDevelop practice plans

oEffectively communicate with administration, parents and players

oTeach proper technique

oLeader on Virtue Team (teaching athletes weekly virtues)

Founded an Ultimate Frisbee Club 2013-Current

South Lyon East HS. Freshman/JV Football Coach 2013

oDevelop practice plans

oTeach proper technique

Elected Team Captain by teammates (college) 2009

Time Person of the Year 2006

SOFTWARE KNOWLEDGE

Applicant Tracking Software (ATS) PeopleSoft Microsoft Office Google Docs

Time and Attendance Oracle Access PowerPoint

Kronos HCMS Excel Halogen

Paychex iCIMS Visio Hudl

Deltek MaxHire Word Constant Contact

EDUCATION

Adrian College, Adrian, Michigan 2006-2010

Bachelor of Business Administration (GPA: 3.3)

Major: Business Administration -- Management

Minor: German

Dean’s List

Varsity football team 2006-2009



Contact this candidate