YVONNE L. OGUES

Satwa, Dubai UAE

Mobile No: 055-***-****

Email Add: acz6vf@r.postjobfree.com

PERSONAL INFORMATION

Birth Date : April 13, 1986

Height 5’1”ft.

Sex Female

Civil Status : Single

EDUCATIONAL BACKGROUND

College

Course: BSC Management Accounting 2003-2004

School: Mindanao Polytechnic College

Address: General Santos City, Philippines

Course: BS Information Technology 2009-2010

School: STI College

Address: Koronadal City, South Cotabato, Philippines

EMPLOYMENT HISTORY

Position: Cashier/ Hostess

Company: Foodfund LLC

Address: Shop 148, Souk Madinat Jumeirah, Dubai

Date: July 2012 – Present

Job Description / Duties and Responsibilities:

• Count money in cash drawers at the beginning and end of shifts to ensure that the amounts are correct and that there is adequate change.

• Process payments by cash, vouchers and or credit cards.

• Issue receipt, refunds, credits, or change due to customers.

• Enter transactions in the cash register and provide customers with the total bill

• Compute and records all cash transactions at the end of the shift.

• Ensure that the restaurant is ready to receive guests prior to opening and that both wait staff and tables are ready in line with opening standards.

• Be attentive to the guests and resolve their complaints where possible, reporting all incidents to the manager

• Answers and screening phone calls politely and receive reservations.

• Respond to customer’s queries and provide information on procedures or policies.

• Greet guests, setting the guest to their respective tables and present menus.

• Maintain responsibilities of cleanliness of hostess stations.

• Assist the wait staffs during rush hours.

Position: Table Setter

Company: Foodfund LLC

Address:Shop 148, Souk Madinat Jumeirah, Dubai

Date: March 2011 – July 2012

Job Description / Duties and Responsibilities:

• Responsible for setting tables.

• Clearing tables when the guest leaved.

• Restocking plates and cutleries.

• Assisting the guest and assist the waiter during busy hours.

• Polishing cutleries and putting them separately during duty time.

• Ensure tables are cleared quietly and efficiency.

Position: Receptionist

Company: Ramona Hotel and Restaurant

Address: Gensan Drive, Koronadal, South Cotabato, Philippines

Date: March 2009 – March 2010

Job Description / Duties and Responsibilities:

• Receiving visitors / guest and answering queries.

• Answering calls using the proper telephone etiquette.

• Achieve paper works such us registering the visitors.

• Setting appointments, faxing, maintaining decorum in the lobby, keeping a check on the visitors and inform the authorities if there is something suspicious.

• Directing visitors / guest to appropriate contacts.

• Arrange appointments for guest to meet with the company staff.

Position: Sales

Company: KCC Mall of Marbel

Address: Marbel, South Cotabato, Philippines

Date: Jan 2007 – Dec 2008

Reason for Leaving: End of Contract

Job Description / Duties and Responsibilities:

• Primarily involves working with the customers, answering their questions and concerns, and closing sales.

• Communicate with the customers. Welcoming customers, assessing the customer’s needs and answering any questions.

• Performing financial transactions. Receive payments from the customer and bagging the products that were purchased.

• Responsible for promoting, selling and inventories.

TRAININGS / SEMINARS ATTENDED

Professional Health Caregiver Course

By: VMC Caregiver Inc.

June 2005

Driving License No.:1181483

School: Belhasa Driving Institute

Expiry date: 31/07/2017

SPECIAL SKILLS / INTERESTS

• Knowledge of customer service principles and practices

• Proficient in relevant computer applications

• Well-versed in oral and written English

CHARACTER REFERENCES

Mr. Fred Matmer

Manager

The Meat Co

Tel No. 050-***-****

Contact this candidate