John E. Flaugher

*** ****** **.

Springfield, Ohio 45504

(937) 657- 4048, acz6v3@r.postjobfree.com

PROFESSIONAL EXPERIENCE

Aug. 2016 ? Present Courier/ Independent Contractor - Clipper Courier Logistics, Dayton, OH

? Responsible for expediting deliveries between hospital labs and tissue centers.

? Work as a client liaison responsible for smooth transactions with time sensitive & specialized deliveries.

? Successfully process documentation, payments and solidify business relationships with ongoing clients.

Aug. 2014 ? July 2016 Client Relations Executive - American Nursing Care, Dayton, OH

? Responsible for Sales and Marketing growth of home care patient referrals in five counties.

? Liaison between patients, doctors, social workers, nurses, hospitals, and skilled nursing facilities. Doubled the number of patient referrals from the largest retirement facility and military hospital.

? Developed relationships & programs to connect with medical facilities. Apr.?16 ? record high referrals.

? Planning/forecasting sales strategies to gain revenue & increase home care patients to build the business.

? Group presentations for medical therapies, services and assisting in continuing education programs.

? Gathering data, held revenue, and processing medical charts from medical facilities and doctors offices.

? Provide customer service & education to patients/families regarding their upcoming home care therapy.

Aug. 2001 ? Aug. 2014 Territory Mgr. / Marketing Dir. - Med-Ox Home Medical, Dayton/ Spfld. OH

(Acquired by Medical Service Co. in 2013)

? Developed the Dayton territory into a successful & thriving referral base. Taking the Dayton/Springfield market from 80 patients to close over 400 patients by 2013. Established and increased business in the largest retirement communities in Springfield and Dayton.

? Trained all new salespeople and created new marketing strategies. Made comprehensive group presentations for up to 50 people at physician?s offices, hospitals, assisted livings, and nursing homes.

? Managed & educated accounts, set daily appointments, strengthened existing relationships, executed daily, weekly, and monthly reports, always exceeding goals.

? Recognized for the highest retail profit from medications among all Ohio branches.

1997 - 2001 Business Account Executive - Verizon Wireless, Beavercreek, OH

? Recognized as the #1 sales team in Ohio for 4 years consecutively.

? Routinely made marketing presentations to as many as 300 employees.

? Developed 5 ? county region for corporate sales and marketing.

? Created unique employee benefit programs and showcased services at public venues.

1994 ? 1997 Direct Sales / Marketing - Time Warner Cable, Troy, OH

? Canvassed thousands of homes ? marketing new digital cable services.

? Set up to 30 daily appointments to upgrade cable packages and new equipment installations,

? Trained Sales Assistant and created / implemented new sales strategies.

? Highest producing team selling upgrades within 3 counties.

1992 ? 1994 Sales / Customer Service - Crane Pumps, Piqua, OH

? Industrial inside sales, assessed customer problems and offered solutions.

? Customer relations manager between engineers and preferred customers, over $30K in sales per day.

EDUCATION

Monthly DME Training, OH CEU Medical Training, OH

JCAHO Training, OH Dale Carnegie, IL Verizon Sales Training, OH

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